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Springhill Suites New York Midtown Manhattan/Fifth Avenue

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Springhill Suites New York Midtown Manhattan/Fifth Avenue

locationMidtown West, New York Area - NY

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About Springhill Suites New York Midtown Manhattan/Fifth AvenueAbout Springhill Suites New York Midtown Manhattan/Fifth Avenue

Location

This hotel warmly welcomes guests in New York City.

Facility

The hotel has a lift and features 173 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, bowling and callisthenics. A spa and a sauna are available in the wellness area.

Meals

There is a bar on the premises. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Springhill Suites New York Midtown Manhattan/Fifth Avenue Amenities at Springhill Suites New York Midtown Manhattan/Fifth Avenue

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Golf

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      Gym

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      Sauna

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

606

Very Good

543

Average

121

Poor

34

Terrible

32

Recent Reviews: 1336

  • User:Penelope E

    Trip type: Couples

    New York Hotel

    rating08 Jun 2026

    Very disappointed- dingy, frayed and badly stained carpet, lighting needed new bulbs, AC did not work either night despite being reported twice, front desk help was minimal. I am surprised this hotel meets Marriott’s standards.

  • User:Fanol N

    Trip type: Couples

    The worst experience ever, they ruined my proposal

    rating15 May 2026

    We had to check in at 2 PM on and guess what we ended up checking in 6 PM because somehow they make the room and they gave our room to someone else even though, meanwhile, I have a gold status with a Marriott, the receptionist said that’s for the delay. They would give me a 15,000 point certificate which I never received because I wanted to check into a different hotel. That night I was supposed to propose to my girl which I ended up postponed and on top of that I didn’t get my point even though that will not make my satisfaction, but also I tried reaching them out. They never responded and this is the worst experience ever.

  • User:VINCENZO S

    Trip type: Family

    Well Situated, Badly Maintained

    rating18 Oct 2025

    The hotel is very well located, but unfortunately it suffers from a some lack of maintenance. The rooms are poorly soundproofed – it feels like you’re right on the street. The breakfast area looks outdated, with chairs and sofas covered in stains of all kinds. The front desk staff spend most of their time on their phones, don’t greet guests, and show little empathy.On the positive side, the breakfast staff are attentive and friendly, and the beds are of good quality. The rooms are a bit old but kept clean. One last note: don’t even think of running the heating or AC at night – it’s far too noisy.

  • User:Deb a

    Trip type: Family

    Don't stay there

    rating14 Oct 2025

    This was the most disappointing Marriott property I have ever stayed at. The front desk staff were unprofessional and discourteous, which set a poor tone for the entire visit. The property itself was average at best; the only positive aspect was its convenient location.By contrast, my experience at The Shelbourne in Dublin, Ireland—a truly first-class Marriott hotel—was exceptional. I would strongly recommend that the staff at the SpringHill Suites receive hospitality training modeled after the outstanding service provided at The Shelbourne.

  • User:kerissa22

    Trip type: Family

    Perfect stay for a family

    rating05 Jun 2025

    Spent a week here with 2 teens. We opted for the 2 queen beds and had a great view of the empire state building.. great location! Quiet hotel! Breakfast was the usual hotel breakfast..the only issue was the small eating area. You can't even move to get out of your chair or in between seats. After a couple of days, we just brought food to our room because it was so tight. Every staff member was welcoming and attentive to all our needs. Room was cleaned daily. Great experience! Would recommend

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