SpringHill Suites New York Midtown Manhattan/Park Avenue

Recent Reviews: 67

• User: Experience819960

  Trip type: Solo travel

  The elevator is a major issue

  I am currently staying here. The elevator issue is a major problem. I wasn't notified upon check in that my room would be directly across from the elevator and that I would hear a clicking noise all night long. I tried to switch rooms the next day but I had online meetings and didnt have a minute to switch at that time. I tried to switch in the evening but all rooms were sold out. I had conversati… Read moreI am currently staying here. The elevator issue is a major problem. I wasn't notified upon check in that my room would be directly across from the elevator and that I would hear a clicking noise all night long. I tried to switch rooms the next day but I had on… Read more

• User: Travellerlondon122

  Trip type: Business

  Worst Marriott experience I've ever had in my life - after being Titanium Elite for 10 years

  One of the worst hotels I have ever stayed at in my life. I am Marriott Titanium Elite. They were extremely difficult about providing an early check in - even at 1:30PM. The lady who checked me in even lied and said they were sold out so couldnt switch me to a king bed room, despite there being plenty of rooms on sale online. How can they not clean even 1 room between the check out time of 11AM an… Read moreOne of the worst hotels I have ever stayed at in my life. I am Marriott Titanium Elite. They were extremely difficult about providing an early check in - even at 1:30PM. The lady who checked me in even lied and said they were sold out so couldnt switch me to a… Read more

• User: Stephen C

  Trip type: Family

  Good Service, great location, but rooms are very small.

  Pro:-Service was quite good. The staff from check in and check out  were very helpful.-The room itself and breakfast area was clean.-Location is great, very close to 6 line and Q line.Con:-We were surprised by how small the room was. The room has space for the beds, but no room for a table and chair, so there was no space to do anywork on your laptop.-The li… Read morePro:-Service was quite good. The staff from check in and check out  were very helpful.-The room itself and breakfast area was clean.-Location is great, very close to 6 line and Q line.Con:-We were surprised by how small the r… Read more

• User: DiLo922

  Trip type: Business

  Nope

  Pretty dismal. Sparse staff; small, cramped, uncomfortable lobby. Impossible to reach staff from room(No TV remote). General Manager, Guest Services / Front Office at SpringHill Suites New York Midtown Manhattan/Park Avenue, responded to this review We are sorry your experience left you feeling disappointed, DiLo922. It is concerning to hear that reaching our team from your room was difficult… Read morePretty dismal. Sparse staff; small, cramped, uncomfortable lobby. Impossible to reach staff from room(No TV remote). General Manager, Guest Services / Front Office at SpringHill Suites New York Midtown Manhattan/Park Avenue, responded to this review We ar… Read more

• User: Craig B

  Trip type: Solo travel

  Megha was MEGA!

  I just reserved a room for a quick nap during a break in the work day. I had trouble booking at first through the app and called the hotel directly. Megha who was at the desk proceeded to be a great help in adjusting my time to accommodate me! I’ve travelled many places and have asked for similar accommodations only to either be told it can’t be done or having to explain it numerous times with num… Read moreI just reserved a room for a quick nap during a break in the work day. I had trouble booking at first through the app and called the hotel directly. Megha who was at the desk proceeded to be a great help in adjusting my time to accommodate me! I’ve travelled m… Read more