Staypineapple, An Artful Hotel, Midtown New York

Recent Reviews: 1007

• User:Skyboy63

  Trip type: Solo travel

  Continued Excellence.

  10 Jun 2026

  Literal perfection. I truly enjoy this hotel . I come to New York multiple times a year for theater and have stayed here on multiple occasions. I love the complimentary sodas and snacks and the occasional cookies. My rooms have always been immaculately cleaned and the bedding is incredible. What I love the most is the incredible customer service provided by your front desk personnel. There has always been a warm greeting every time I have been a guest and it doesn’t go unnoticed. I would like to give shout outs to Kayla, Freddie and Lieza for their continued helpfulness. I highly recommend this property and will most assuredly return in the future. Lieza Mack, Guest Services / Front Office at Staypineapple, An Artful Hotel, Midtown New York, responded to this review Thank you so much for your glowing review! We're thrilled to hear that you consistently enjoy your stays with us and appreciate the little touches like complimentary sodas, snacks, and cookies. Our team takes great pride in delivering exceptional service, and your kind words about Kayla, Freddie, and myself mean the world to us.We're grateful for your loyalty and can't wait to welcome you back during your next visit to New York for theater! Warmest regards,Lieza Mack Front Desk Supervisor

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• User:BizzyTraveler53

  Trip type: Family

  Highly recommend StayPineapple Midtown Manhattan

  06 Jun 2026

  Excellent experience from the time of check-in to check-out. So many clever touches at this conveniently located Midtown hotel and super-friendly and helpful staff. The room was not as small as some NYC hotels and made excellent use of the space, not unlike hotels I've stayed at in Tokyo that know how to utilize space. I'm a Marriott points hog but opted to try the StayPinepapple and forego the points in large part because my wife loves pineapple themed things, and did this hotel ever come through. Unique things included-aluminum pineapple-themed water bottles that could be refilled in the lobby that we took with us during a very warm spell-comfy bathrobes- two duvets on a very comfortable bed so we weren't fighting over covers-in-room coffee maker (ours was Cooley, which had a unique system that made excellent drip coffee without the use of plastic pods that are not environmentally friendly-with no desk or easy chairs, the pull out writing/computer desk on bedside table was very handy, along with the round stool that fit underneath the table-"get naked" (their phrase, not mine) bathrobes-lots of cabinet space in bathroom-wall hooks near entrance door-free loaner bicycles (we did not take advantage of these)-very pet friendlyHighly recommend and will repeat in NYC and look for StayPineapple in other cities. Lieza Mack, Guest Services / Front Office at Staypineapple, An Artful Hotel, Midtown New York, responded to this review Hi Bizzy, Thank you for your fantastic review! We're thrilled to hear you had an excellent experience from check-in to check-out. It's wonderful to know that you appreciated our clever touches and enjoyed the unique amenities we offer, especially the pineapple-themed features! We’re grateful for your recommendation and can’t wait to welcome you and your wife back to Staypineapple in NYC or at one of our other locations.Best regards,Lieza Mack Front Desk Supervisor

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• User:w n

  Trip type: Family

  Great location. Room the sides of a closet.

  30 May 2026

  Great location. The staff was great. But the room was possibly small. One could barely move around the king size bed. It felt like you were sleeping in the closet. Lieza Mack, Guest Services / Front Office at Staypineapple, An Artful Hotel, Midtown New York, responded to this review Thank you for your feedback! We're glad to hear that you enjoyed our great location and found our staff to be helpful. However, we sincerely apologize for the inconvenience caused by the size of your room. We strive to provide comfortable accommodations and appreciate your insights. We hope you'll consider staying with us again, and we’ll do our best to meet your expectations.Best regards,Lieza Mack Front Desk Supervisor

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• User:Carole D

  Trip type: Solo travel

  Lovely cozy hotel. Great location

  29 May 2026

  I've stayed here several times now and I can't fault it.The staff are helpful and very friendly. Beds are very comfortable and the rooms are cute and compact.Very clean .The only downside on this visit which is no fault of the hotel , my room was dark as it was an inside room but saying that it was very quiet. Lieza Mack, Guest Services / Front Office at Staypineapple, An Artful Hotel, Midtown New York, responded to this review Hi Carole, Thank you for your lovely review! We're thrilled to hear that you enjoyed your stay, appreciated our great location, and found our staff to be helpful and friendly. It's wonderful that you found the beds comfortable and the rooms clean. We understand that an inside room can be darker, but we're pleased it provided you with a quiet atmosphere. We look forward to welcoming you back for another cozy visit!Warm regards,Lieza Mack Front Desk Supervisor

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• User:MaisieMooD

  Trip type: Family

  Nice hotel but didn’t sleep well

  16 May 2026

  I booked a 5 night stay here , nice welcome from staff, room small but expected and it didn’t matter..cans of pop and crisps in reception, coffee machine in room were all nice. 10 minutes from Times Square and The Edge in the opposite direction..My only negative was the noise in the room during the night. I think it was next doors air con machine and at times bathroom, sometimes a clicking noise so I didn’t sleep well. I used cotton wool each night to block out some of the noise but on our last night, the cleaner took this (& my lip balm which isn’t good when you start with a cold sore). For this reason I deducted 10 dollars from the tip. Hotel is great but due to sleep quality i wouldn’t return. Lieza Mack, Guest Services / Front Office at Staypineapple, An Artful Hotel, Midtown New York, responded to this review Hi, Thank you for your valuable feedback. We're glad to hear you enjoyed your welcome, the amenities, and our convenient location. However, I sincerely apologize for the noise disruptions you experienced during the night and for the inconvenience caused by the cleaner taking your items. Your comfort is important to us, and we will address these issues to prevent them from happening in the future.We appreciate your insights and hope you might reconsider returning to stay with us again.Best regards,Lieza Mack Front Desk Supervisor

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