The Cloud One New York-Downtown

Downtown New York, New York Area - NY

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About The Cloud One New York-Downtown About The Cloud One New York-Downtown

Location

This hotel is located in the heart of New York City.

Facility

The friendly staff at the reception desk are happy to answer any questions. The hotel provides a baggage storage service, a safe, a laundry service, a conference room, a business centre, a coin-operated laundry and a smoke alarm. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the car park. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms

Rooms are equipped with air conditioning and central heating. Guests are sure to get a good night's sleep in the double bed. A desk is provided. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics and a spa.

Meals

A delicious breakfast provides energy for the rest of the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Cloud One New York-Downtown

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Car Park
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  Conference Room
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Pets
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Gym

Location

User Rating & Reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 84

User:424LaurenW
Trip type:
Competition win to New York!
30 Nov 2025
A slightly different review as the trip was a competition prize, so didn't choose this hotel or a trip to NYC! 😃 Having never been to New York before & this trip being an out of the blue experience...
User:justdoittx
Trip type:
No queen beds!
28 Nov 2025
We booked a room with two queen beds but were given two full sized beds. When we inquired about this, they hotel worker insisted that the beds were queen sized, but they clearly were not. I ended up...
User:MartaStawiarska
Trip type:
Clean, comfy, and right by the 9/11 Memorial
29 Sept 2025
We were really happy with our stay and will definitely come back here next time we’re in New York. The location is amazing – right by the 9/11 Memorial with lots of subway stations around, so you can...
User:Sathees29
Trip type:
22 Jul 2025
Mixed Experience – Some Serious Issues The room was clean and the shower worked well. However, they don’t clean the rooms daily — we often returned from a walk around 3 or 4 PM, and only then did...

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The Cloud One New York-Downtown

Location

Facility

Rooms

Sport

Meals

Payment

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