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The Lowell

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The Lowell

locationMidtown East, New York Area - NY

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About The LowellAbout The Lowell

Location

This hotel warmly welcomes guests in New York City.

Facility

The hotel has a lift and features 74 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, room service and a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a DVD player and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and massage treatments.

Meals

The dining area includes a restaurant and a bar. Breakfast, brunch and dinner are served every day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at The Lowell Amenities at The Lowell

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

556

Very Good

55

Average

31

Poor

20

Terrible

14

Recent Reviews: 676

  • User:L'Anne G

    Trip type:

    My favorite place to stay in NYC

    rating26 Apr 2026

    Everything about The Lowell is exceptional. I stay there whenever I can. The location is quiet, the staff is friendly, service is fantastic and the rooms are very comfortable.

  • User:Pittburgher

    Trip type:

    Superb in every aspect.

    rating21 Apr 2026

    The rooms are excellently maintained and spacious compared to other NYC small hotels. The staff are uniformly pleasant , professional and competent. The bar, restaurant and breakfast service are all superb. Particularly pleasant is the library room for tea, cocktails or conversation.

  • User:Samuel And Susa... B

    Trip type:

    Coming home to the Lowell

    rating18 Apr 2026

    Love staying at the Lowell. It is a highlight. The service is fantastic and the people are great. I cannot recommend it highly enough. From reservations to dinner everything is perfect. We love New York and we love staying at the Lowell Hotel. The friendliness and and culture of the entire staff brings us back routinely. Sarah Bolton, Marketing at Lowell Hotel, responded to this review Thank you so much for sharing your positive feedback with us! Most appreciated. I will share your survey with the floor team, and the staff will be delighted to hear from you. Our relationship with you and your satisfaction with The Lowell Hotel is one thing we treasure. We look forward to welcoming you again very soon in your Home away from Home. Thank you for your patronage and support.

  • User:AnneC229

    Trip type:

    Feel like family in quiet elegance

    rating09 Apr 2026

    We feel like this is our “home” when we go into Manhattan for little staycations! It is unassuming elegance with friendly service and an Upper East Side townhouse vibe. Also, it’s one of the few family-owned hotels in NYC and you can feel the attention that results. It’s a small property that you could easily miss if you were just walking by.It’s just off Madison Avenue, but the hotel feels very residential. We drive in and feel a sense of calm as soon as we pull our car out in front and a bellman and doorman come to greet us. I love that they’ll send up some beverages to the room when we arrive. There is a great little restaurant that serves a lovely high tea, a breakfast room, fitness center, bar, and lounge area. I book through the Leaders Club membership, but you could easily also book directly through the hotel’s website. We’ve stayed here a number of times, and I do have to say that this time there were a few “glitches.” One was that it was never expressed to us that while our suite category said on the booking site that we can ask for a room with a terrace, which I did in the requests section, it never mentioned that there was an extra $200 charge for that. The hotel calls you before your arrival, and I had asked for a terrace verbally then, too, and the hotel person on the phone never mentioned that either. So we were a bit surprised when we got the folio and had to call to ask about it. We likely would have accepted this to get the terrace anyway, but it was the surprise that annoyed me.Also, a couple of days later we got a revised folio that had a mini bar charge of more than $50 when we just had one bottle of tonic from the mini bar. I called and it turned out that they had made an error and put someone else’s charge onto our account. Of course they immediately fixed this.All in all, though, we love this place and would highly recommend it to anyone who wants to feel taken care of and have a calm respite in Manhattan.

  • User:James D

    Trip type:

    An amazing oasis of calm and comfort in an ideal location, staffed by wonderful people

    rating30 Mar 2026

    Join LHW and take advantage of upgrades. All the rooms are great but especially the suites and the ones with a fireplace.

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