The Lucerne

Recent Reviews: 3551

• User: Felino D

  Great hotel

  Great location, we walked to Central Park and Metropolitan Museum of Art. The restaurant attached, Nice Matin, had excellent food and drink, fun to sit outside for breakfast or dinner, but we also sat inside. The elevators are not as slow as some reviewers say, we had no issues. The only issue we can think of is the AC was pretty loud but got the room super cold. We will definitely stay here again… Read moreGreat location, we walked to Central Park and Metropolitan Museum of Art. The restaurant attached, Nice Matin, had excellent food and drink, fun to sit outside for breakfast or dinner, but we also sat inside. The elevators are not as slow as some reviewers say… Read more

• User: Hunter F

  Comfy pillows and a great location!

  Great 4-day stay! Clean room! Quiet room... easy to sleep... pillows are very comfortable... location is great!... many bars, restaurants and coffee shops are just 3-minutes away. David Gomez, Guest Services / Front Office at The Lucerne Hotel, responded to this review Hello Hunter F and thank you for choosing the Lucerne Hotel for your stay. We are delighted to hear that you had a great four… Read moreGreat 4-day stay! Clean room! Quiet room... easy to sleep... pillows are very comfortable... location is great!... many bars, restaurants and coffee shops are just 3-minutes away. David Gomez, Guest Services / Front Office at The Lucerne Hotel, responded to… Read more

• User: Voyager06068625111

  Disappointed

  You don't get to control AC. We didn't need room service but on the 3rd day they put a letter under the door saying they would need to check room for the safety of other guests???The man checking us in was rude.Not accommodating for early arrival. If you've never been to NYC What in the world were we supposed to do for 4 hours. Edwin Ramos, Guest Services / Front Office at The Lucerne Hotel, re… Read moreYou don't get to control AC. We didn't need room service but on the 3rd day they put a letter under the door saying they would need to check room for the safety of other guests???The man checking us in was rude.Not accommodating for early arrival. If you've ne… Read more

• User: Tom L

  Good functional hotel

  We had two rooms . The twin double on the 4th floor was a lovely room on a corner with 2 windows facing I. Two directions.Our double was an inside room facing a dark courtyard. But actually was fine and well laid out.Breakfast was taken at Nice Matin the restaurant on the ground floor - under different ownership. Both that and a dinner we had there were excellent! David Gomez, Guest Services /… Read moreWe had two rooms . The twin double on the 4th floor was a lovely room on a corner with 2 windows facing I. Two directions.Our double was an inside room facing a dark courtyard. But actually was fine and well laid out.Breakfast was taken at Nice Matin the resta… Read more

• User: Rocio L

  Family Comfort

  Nice clean Room, noise was loud from the hallway. Respectful cleaning service. The location was perfect, restaurants, cafes, cleaners and laundromats close by. David Gomez, Guest Services / Front Office at The Lucerne Hotel, responded to this review Hello Rocio L and thank you for choosing the Lucerne for your stay. We are delighted to hear that the overall cleanliness of our rooms met your e… Read moreNice clean Room, noise was loud from the hallway. Respectful cleaning service. The location was perfect, restaurants, cafes, cleaners and laundromats close by. David Gomez, Guest Services / Front Office at The Lucerne Hotel, responded to this review Hello… Read more