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The Marmara Park Avenue

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The Marmara Park Avenue

locationMidtown East, New York Area - NY

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About The Marmara Park AvenueAbout The Marmara Park Avenue

Location

This hotel is located right in the heart of New York City.

Facility

The hotel has a lift and features 128 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station and dishwasher. There is also a washing machine, an ironing set and a trouser press. A telephone, satellite television, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at The Marmara Park Avenue Amenities at The Marmara Park Avenue

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

456

Very Good

124

Average

45

Poor

31

Terrible

37

Recent Reviews: 693

  • User:Sightsee25040382449

    Trip type: Business

    Meh - not a 4 star

    rating24 May 2026

    I’m sorry this is not a 5 star and really not a 4 star. It smells and really is in need of a serious renovation. Not sure why people are giving it a good review. General Manager, Guest Services / Front Office at The Marmara Park Avenue, responded to this review Thank you for taking the time to share your experience with us. We are truly sorry that your visit did not reflect the standards we want for our guests, and we regret that your room and the condition of our property left you disappointed. Our housekeeping and engineering teams will review your feedback closely to address the matters you described.We appreciate your honesty and the opportunity to do better.

  • User:KateP82

    Trip type: Family

    Beware - thieves

    rating01 May 2026

    On the 22nd March I made a reservation with the hotel, via Expedia, which failed to authorise as the card I provided didn’t process. The hotel were kind enough to tell me this and that the booking was cancelled. I found alternative arrangements and thought no more of it. I did not cancel via Expedia as the Marmara cancelled the booking and I was advised that I had to cancel via the third-party site. On the 28th March, Expedia contacted me to ‘get me ready’ for my trip. I contacted the hotel via the app and received no response. On the 31st March, the hotel reprocessed my booking again, without seeking permission. I tried to contact the hotel via Expedia and was told because I had not cancelled via Expedia, the booking was still live. The hotel charged me for a no show to the tune of $600. I have tried to get my money back via my credit card and via Expedia and no one can help. My feedback to you is a) if you cancel a guest’s booking due an issue with their card, please make it explicit that this should also be cancelled by the guest with any third party site and/ or b) if you are going to reprocess a booking, seek permission first. I find it highly irregular that you would just take money from a credit card on file without making contact with its owner - some might consider it theft.

  • User:Venture18280467937

    Trip type: Family

    Nice hotel and friendly staff

    rating02 Apr 2026

    The Marmara Park Avenue, is located close to Empire State Building. Very nice and cosy athmosphere at the hotel with very nice, friendly and accomodating staff. The rooms are big, nice and clean and the bed is amazingly comfortable. The value is good. The hotel is quiet, so you don’t hear the other guests in the room next to yours. There are free amenities, which was nice. Thank you for an amazing stay. We will definately come back. General Manager, Guest Services / Front Office at The Marmara Park Avenue, responded to this review What a pleasure it is to read your review! Our team is overjoyed to know you found The Marmara Park Avenue so comfortable and inviting. It is wonderful to hear that your room felt peaceful and that you enjoyed a restful night's sleep in your bed. Your mention of our location and complimentary touches truly makes our day. We cannot wait to welcome you back for another memorable visit!

  • User:MOZEE E

    Trip type: Business

    Excellent service

    rating30 Mar 2026

    I had a wonderful experience at the hotel, and a big part of that was thanks to Su at the front desk. She was extremely communicative and made sure everything was clearly explained during my stay. From check-in to any questions, I had later, she was always very helpful.Su was also very understanding and accommodating. She took the time to listen and made sure my needs were taken care of quickly and professionally. Her positive attitude and kindness really stood out, and she made the whole experience smooth and stress-free.Thank you, Su, for being so helpful and nice! General Manager, Guest Services / Front Office at The Marmara Park Avenue, responded to this review It is heartening to read about your fantastic experience with us, m0zeee. We are so grateful you took the time to highlight how Su made such a positive impact on your visit, her commitment to welcoming each guest with care truly reflects the spirit of The Marmara Park Avenue. Knowing that her kindness and attention helped create a smooth, stress-free stay for you brings our whole team genuine joy.We would be delighted to welcome you back the next time you are in town!

  • User:Trail52902934352

    Trip type: Couples

    A "5-Star" Rating on Paper Only – Complete Disappointment

    rating29 Mar 2026

    I booked a surprise birthday stay for my girlfriend specifically for the indoor pool, only to find out at check-in it was closed for maintenance. Zero advance warning. We were dissapointed, but thought maybe they would make up for it elsewhere so we remained positive. Unfortunately things only got worse though.Because of the pool closure, there honestly wasn’t much to do at the property. The gym is small and cheap. The rooftop is also closed. We were the only ones in the lobby (not suprised). Our room was very cramped, the "smart" TV was not smart, the iPad is glitchy, and there are no speakers or surround sound for the music. Also the bathroom door handle literally broke when we went to open it. The food is basic yet wildly overpriced. While they technically have the amenities to claim a 5-star rating, the reality is a 2-star experience.We brought these issues up respectfully at checkout and were met with a shrug. Then later thru email, and management's response was a slap in the face. The sad part is we left genuinely feeling dissapointed, like that obvious feeling you just wasted time and money. But it’s clear they prioritize their bottom line over their guests' experiences. Don't make the same mistake we did; spend your money somewhere that actually values you. General Manager, Guest Services / Front Office at The Marmara Park Avenue, responded to this review We are sorry to read about the disappointment you and your girlfriend experienced during your stay, Trail52902934352. The closure of key amenities and the issues you faced in your room clearly impacted your visit in ways our team never wants for our guests. It is especially concerning that you felt your concerns were not addressed in a meaningful way, both during and after your stay.Your description of the service experience and the condition of your room will be shared with our Guest Relations, Engineering, and Housekeeping teams for further review. We appreciate you taking the time to share these details, and we are committed to using your feedback to make improvements going forward.

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