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The Pearl New York

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The Pearl New York

locationMidtown West, New York Area - NY

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About The Pearl New YorkAbout The Pearl New York

Location

This hotel is located in New York City.

Facility

The hotel has a lift and features 94 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a transfer service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A hairdryer and bathrobes are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a sauna and massage treatments.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at The Pearl New York Amenities at The Pearl New York

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Protective equipment for employees

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Massage

    • -

      Sauna

    • -

      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2092

Very Good

647

Average

111

Poor

22

Terrible

19

Recent Reviews: 2891

  • User:Robyn P

    Trip type: Family

    The pearl was a gem!

    rating05 Jun 2026

    I took my mother to New York for an 80th birthday Broadway tour, and I chose to stay at The Pearl. It was a great experience! The hotel is quiet (we were only on the 7th floor!), the rooms are a decent size, and the location is unbeatable—convenient to all the theatres. Complimentary breakfast was pretty typical, but filling, and the staff—all of them—were wonderful! I have no complaints. I'd definitely stay there again.

  • User:randidemberg

    Trip type: Couples

    The Great and The Not So Great

    rating04 Jun 2026

    A marriage milestone meant a couple of days of celebration in Midtown . We chose The Pearl because of its awesome location to everything we had planned. The hotel did not disappoint . It has a small but welcoming lobby, a lovely and helpful staff, and really good sized and comfortable rooms. Towels were plenty, beds were comfy and on the 6th floor , we did not hear the outside world. (rm 606) That is the GreatThe not so Great...was the extra fees and taxes! Now I knew the final price going in but seeing the actual breakdown was surprising...A Daily Facility Fee ! "It's for the Gym and the 5pm wine in the lobby" Well I did not use the Gym and as for the happy hour wine...if you are charging me for it...Get better wine!! To top that off there was a Tax on that Fee! A Sales tax from the city and state! A Hotel Unit fee and a Occupancy Tax fee! Not to mention the actually cost of the room.I was told NY requires all these fees? Really ??Would I stay there again? Probably, but I better start saving now!!

  • User:Pikay G

    Trip type: Family

    Wonderful Stay in NYC

    rating09 Apr 2026

    Based on the positive reviews, we booked 8 nights in this hotel. We were not disappointed. Our room was spacious and offered all we needed. Modern and big bathroom. Only the fridge was a bit noisy. All the staff is extemely friendly, whoever we met had a smile on the face and any question was answered. The breakfast room was sometimes a bit crowded, and there was not really a big variety offered like we are used to from hotels in Europe. But always enough to have a good start into the day. The biggest advantage of the hotel is the local. Around the corner from Times Square, we could walk to Musical performances in minutes. Lots of restaurants nearby, and several subway stations in walking distance. If we go to NYC again, we´ll definitely book The Pearl Hotel again.

  • User:Claire R

    Trip type: Family

    If I Could Give Zero, I Would. A man walked into our room in the middle of the night.

    rating25 Feb 2026

    If I Could Give Zero, I Would. A man walked into our room in the middle of the night.I am not someone who normally writes negative reviews — in fact, this is my first 1-star review ever. But our experience at The Pearl last week was so unacceptable that I feel obligated to warn others.I stayed there with my mom and my two sisters. On our last night, at 11:00 PM, while all four of us were asleep, a male staff member entered our room without permission. We were startled awake to find a stranger inside. He claimed it was a “mistake” and that he was supposed to be delivering toilet paper to a different room. Mistake or not, there is absolutely no scenario where a staff member should be entering an occupied room at 11 PM without announcing themselves, or verifying the room number. It was invasive, frightening, and completely unacceptable.What makes this worse is that management is now denying that this even happened and has refused to refund our stay. Instead of taking accountability for a serious breach of safety and privacy, they’ve chosen to dismiss our experience entirely.Beyond that alarming incident, the room itself was nowhere near “4-star” quality. There was visible black mold in the bathroom, which triggered allergic reactions for my sister. We were not provided enough towels for four guests. Cleanliness was below standard, and the overall condition of the room was disappointing at best.Safety, cleanliness, and basic professionalism should be the bare minimum at any hotel — especially one claiming to be 4-star. The Pearl failed on all counts.We left feeling unsafe, unheard, and completely disregarded as paying guests. I would strongly caution anyone considering staying here.If I could give zero stars, I would.

  • User:wlreich1

    Trip type: Couples

    The Pearl is a Gem

    rating09 Feb 2026

    We loved the Pearl. The room was clean, spacious, comfortable decorated nicely. Service was excellent. We stayed in one night because it was bitter cold. Our TV was out and the manager came right up to fix it. The included breakfast was good and there was complimentary wine in the evening. The hotel is directly across from the Eugene O’Neill Theater where the Book of Mormon was playing. We were able to simply cross the street to see the show. The other theater we went to for Two Strangers carry a cake (excellent show!) was on the next block and all the theaters are a quick walk. We walked to Radio City, Rockefeller Plaza and Empire State Building. Times Square is right there and numerous great restaurants of all types were just minutes away. I recommend the Pearl for anyone wanting to stay in the Theater District or Times Square.

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