The Shelburne Sonesta New York

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The Shelburne Sonesta New York

Name: The Shelburne Sonesta New York
Address: 303 Lexington Avenue, New York Area - NY, united-states
Telephone: 0204 505 9777
Rating: 4.3

new york area ny, united states

About The Shelburne Sonesta New York

location

This elegant European-style hotel affords a prestigious location in the charming Murray Hill district of Manhattan. It is just a few minutes’ walk to a selection of bars, restaurants, shops and links to the transport network.

facility

The hotel was built in 1920. 323 rooms and 263 suites are located on 16 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include a gym, callisthenics, aerobics, a spa, a sauna and massage treatments or, for a fee, cycling/mountain biking.

meals

The hotel includes a non-smoking restaurant and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Amenities at The Shelburne Sonesta New York

Facilities (13)

Air conditioning24-hour receptionShopsConference RoomInternet accessLaundry ServicePetsElevator/ LiftIroning servicesLaundryParkingSmoking roomsWifi

Business Center and Conferences (1)

Business Center

General Services (5)

ConciergeLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (3)

Contactless check-in/-outGym/ Fitness centreFirst-aid services

Object Information (1)

Fax

Room Facilities (7)

ShowerBathtubHairdryerTVBathrobesClosetToiletries

Sport/Entertainment (1)

Gym

Location

Midtown East, New York Area - NY, United States

303 Lexington Avenue

What's nearby

Public Transport10m
Restaurants100m
Bars / Pubs100m
Shopping opportunities100m
Nightclub1km

Check-in from 4:00 PM · Check-out by 11:00 AM

Midtown East, New York Area - NY, United States

303 Lexington Avenue

What's nearby

Public Transport10m
Restaurants100m
Bars / Pubs100m
Shopping opportunities100m
Nightclub1km

Check-in from 4:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.3

Very Good

6009 reviews

Value
Rooms
Cleanliness
Service

Excellent3023
Very Good2087
Average519
Poor214
Terrible166

Recent Reviews: 6009

User: elephant_juice11
Trip type: Family
Wouldn’t stay here again.
Won’t stay here again. Reception was nice on arrival so had high hopes but room was awful. It was old, tired, dirty, air con stopped working and found a massive clock roach which smelled so bad. Reported to house keeping who just smiled and nodded. Reception saps would send someone to look at it and that was all. Guest Services, General Manager at The Shelburne Sonesta New York, responded to th… Won’t stay here again. Reception was nice on arrival so had high hopes but room was awful. It was old, tired, dirty, air con stopped working and found a massive clock roach which smelled so bad. Reported to house keeping who just smiled and nodded. Reception s…
User: JonathanStorr
Trip type: Family
NYC TRIP
Location is great 5 mins walk from Grand Central whilst being in a quieter area. The staff were great the room was clean quiet and a decent size. It was such a shame to leave and wouldnt hesitate to return. Guest Services, General Manager at The Shelburne Sonesta New York, responded to this review Dear JonathanStorr,Thank you for your wonderful review! We’re thrilled to know that our prime lo… Location is great 5 mins walk from Grand Central whilst being in a quieter area. The staff were great the room was clean quiet and a decent size. It was such a shame to leave and wouldnt hesitate to return. Guest Services, General Manager at The Shelburne S…
User: craigeJ5270MA
Trip type: Family
Quiet location, nice room, poor customer service
Nice hotel in a quiet location that is walking distance from many of the sights. The reason for a rating of only 3 stars is the front desk attendant, Kevin Buestan. He needs a lesson in customer service. We were given the wrong room the first night. The hotel agreed to change our room the next day (not a huge problem). But then we had to deal with Kevin. We explained the situation and he felt the… Nice hotel in a quiet location that is walking distance from many of the sights. The reason for a rating of only 3 stars is the front desk attendant, Kevin Buestan. He needs a lesson in customer service. We were given the wrong room the first night. The hotel…
User: DIane M
Trip type: Family
Great location, nice room, poor room service
My family stayed at the Sonesta for four nights. The location was fabulous and the room was very nice. The two complaints we had were the room service was very spotty. The second day after we arrived, the room had been cleaned; however, the next two days it had not been cleaned. On our third day the maid showed up when we were returning from dinner at 8:10 in the evening, so it was very awkward to… My family stayed at the Sonesta for four nights. The location was fabulous and the room was very nice. The two complaints we had were the room service was very spotty. The second day after we arrived, the room had been cleaned; however, the next two days it ha…
User: BeckyN2712
Trip type: Family
Would've been 5* if it wasn't for the bathroom size
First time staying at the Sherburne sonesta, having stayed at other midtown hotels in previous years, I was very pleasantly surprised with the size of the room, especially with 2 queen beds, we had a partial view of the empire state building from our room. The hotel is out of the madness of midtown but it's still easily walkable to the main attractions like times square and the empire state buildi… First time staying at the Sherburne sonesta, having stayed at other midtown hotels in previous years, I was very pleasantly surprised with the size of the room, especially with 2 queen beds, we had a partial view of the empire state building from our room. The…

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