Truss Hotel Times Square



17+ photos
This hotel is located in New York City. The nearest airport is New York - La Guardia (LGA).

515 Ninth Avenue
Check-in from 4:00 PM · Check-out by 11:00 AM

515 Ninth Avenue
Check-in from 4:00 PM · Check-out by 11:00 AM
Very Good
2276 reviewsUser: ian b
Trip type: Couples
**Disappointing experience – room condition and customer service fell well below expectations
We chose Truss Hotel Times Square after researching reviews on TripAdvisor and other booking platforms, and booked the hotel expecting the standard of accommodation and service represented in those reviews and the hotel’s description. Unfortunately, our experience was very different.We arrived late on 11 September 2026 after approximately 26 hours travelling from Australia. Our room (222) had a nu… We chose Truss Hotel Times Square after researching reviews on TripAdvisor and other booking platforms, and booked the hotel expecting the standard of accommodation and service represented in those reviews and the hotel’s description. Unfortunately, our experi…
User: Traveler625027
Trip type: Family
Great location and great service
Jessy was amazing and greeted us warmly through the stay. She helped us with finding the subway and restaurants. General Manager, Guest Services / Front Office at Truss Hotel Times Square, responded to this review Jessy will be so happy to know that her warm welcome and helpful guidance made your visit easier. We have passed your kind words along to her. It is wonderful to hear that her sugge… Jessy was amazing and greeted us warmly through the stay. She helped us with finding the subway and restaurants. General Manager, Guest Services / Front Office at Truss Hotel Times Square, responded to this review Jessy will be so happy to know that her w…
User: SERUK12
Trip type: Couples
Below average - wouldn’t return for the price
The location is great, close to Times Square and various public transport links. Couldn’t hear any noise at night.You’re able to store your bags for $2 per luggage item which is useful if you get there prior to check in time. Didn’t have any issues with the room or anything just the general maintenance of the hotel. I felt massively misled by the positive reviews and pictures. The rooms were clea… The location is great, close to Times Square and various public transport links. Couldn’t hear any noise at night.You’re able to store your bags for $2 per luggage item which is useful if you get there prior to check in time. Didn’t have any issues with the ro…
User: Feeer_26
Trip type: Family
1000% book your stay here!! SO worth it! ?
?????Jessy was honestly the BEST! From the moment we walked into the hotel, she went above and beyond to make our stay special. She helped us find cheaper parking, gave us so many great recommendations for places to visit, and was just genuinely kind and welcoming every time we saw her.My daughter accidentally left her bear in the parking garage, and when we went back to get it, the people there w… ?????Jessy was honestly the BEST! From the moment we walked into the hotel, she went above and beyond to make our stay special. She helped us find cheaper parking, gave us so many great recommendations for places to visit, and was just genuinely kind and welco…
User: CarlaDarwinJack
Trip type: Family
Great location, excellent staff!
Truss hotel is located in Hell’s Kitchen, around a 15 minute walk to Times Square, 12 minutes to the Hudson Yards. We arrived at 10am, check in is at 4pm. Hotel offers luggage storage for a fee of $2 per bag. We left our bags and proceeded to explore the city before checking in. Reception was friendly and showed us where to freshen up before leaving our bags. After a few hours of sightseeing, we r… Truss hotel is located in Hell’s Kitchen, around a 15 minute walk to Times Square, 12 minutes to the Hudson Yards. We arrived at 10am, check in is at 4pm. Hotel offers luggage storage for a fee of $2 per bag. We left our bags and proceeded to explore the city…
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