Hampton Inn Oakland Downtown-City Center

Recent Reviews: 140

• User: too_few_trips_1

  Trip type: Business

  Good location, modest service

  I've stayed at this property several times over the past five years. The location is good and the staff are friendly. The amenities may be in decline. My room didn't have a clock or a light on one side of the bed (I was alone, but this would have been a challenge if there were two of us). The breakfast options also seemed more modest than the usual for a Hampton Inn. I was on the second floor, so… Read moreI've stayed at this property several times over the past five years. The location is good and the staff are friendly. The amenities may be in decline. My room didn't have a clock or a light on one side of the bed (I was alone, but this would have been a challe… Read more

• User: L1702GMlindah

  Trip type: Friends getaway

  Confortable Stay

  I was very concerned because we were 2 ladies dressed up to go to a concert in Oakland. I was delighted to find that the area was safe and the hotel was clean, comfy and secure. Yes, $50 is a lot to park, but because safety was our main concern, we didn’t mind. Ashanny at the front desk was very patient and helpful when I needed technical help calling an Uber. Tania was very kind, thorough, and pr… Read moreI was very concerned because we were 2 ladies dressed up to go to a concert in Oakland. I was delighted to find that the area was safe and the hotel was clean, comfy and secure. Yes, $50 is a lot to park, but because safety was our main concern, we didn’t mind… Read more

• User: delzville

  Trip type: Couples

  A very nice Hampton Inn experience

  This inn is modern, stylish, clean, well-maintained & well-managed. Room and bedding very much up to Hampton standards, as was the front desk whereTanya was very efficient, pleasant and accommodating at check-in, and helpful later with guidance to local businesses. Breakfast was up to Hampton standards, and was served in a spacious and pleasant dining area. There was a well-stocked selection o… Read moreThis inn is modern, stylish, clean, well-maintained & well-managed. Room and bedding very much up to Hampton standards, as was the front desk whereTanya was very efficient, pleasant and accommodating at check-in, and helpful later with guidance to local bu… Read more

• User: Tom J

  Trip type: Business

  Regressive check-in policy

  Do not book here using a virtual-only corporate card. The front desk refuses to accept NFC payments at check-in, something which they do not tell you when you book. Due to a Hilton Honors app outage, I was put out waiting for 2hr+ on the phone with their tech support in order to check in for a room I had booked. All the meanwhile the front desk could do nothing to help me, except put me on the pho… Read moreDo not book here using a virtual-only corporate card. The front desk refuses to accept NFC payments at check-in, something which they do not tell you when you book. Due to a Hilton Honors app outage, I was put out waiting for 2hr+ on the phone with their tech… Read more

• User: Dia W

  Trip type: Family

  Dirty sheets-YUCK

  The building looks nice and appears recently remodeled-but that’s where the positives end. 1. The bedding on one of the beds in our room was dirty and smelled strongly of perfume. YUCK! 2. The shades in our room were broken so we could not open them in the AM. 3. The milk at the breakfast buffet appeared very watered down, but we assumed maybe it was skim and not 2% as labeled. But it was BAD! Lik… Read moreThe building looks nice and appears recently remodeled-but that’s where the positives end. 1. The bedding on one of the beds in our room was dirty and smelled strongly of perfume. YUCK! 2. The shades in our room were broken so we could not open them in the AM.… Read more