Crowne Plaza Orlando - Lake Buena Vista

Recent Reviews: 782

• User: rita g

  Trip type: Couples

  Musty

  We checked in around 9 p.m. and were tired after a long drive,the room we were assigned to was damp and musty, which was felt on the carpet and bedding not just the air.I believe they had the A.C. set to 61 to try and remove the moisture from the air. I didn't notify the check in desk until the next morning,they did have it checked by there maintenance team and the conclusion was the balcony door… Read moreWe checked in around 9 p.m. and were tired after a long drive,the room we were assigned to was damp and musty, which was felt on the carpet and bedding not just the air.I believe they had the A.C. set to 61 to try and remove the moisture from the air. I didn't… Read more

• User: gerhardc777

  Trip type: Couples

  Good Time at the Crowne Plaza (Lake Buena Visa)

  My wife and I have been to the hotel a few times over the years, but the changes to the facilities are a nice improvement. The lobby, bar area and pool are very modern and are both encouraging and comfortable. Our room was very nice and clean. The location of the hotel is excellent as it is minutes from Disney Springs and only about 9 miles to City Walk, which includes many diverse restaurants wit… Read moreMy wife and I have been to the hotel a few times over the years, but the changes to the facilities are a nice improvement. The lobby, bar area and pool are very modern and are both encouraging and comfortable. Our room was very nice and clean. The location of… Read more

• User: Marcus M

  Trip type: Couples

  The worst hotel in usa

  This is, without a doubt, the worst hotel in Orlando. For a so-called "four-star" establishment, the front desk staff lacks even the most basic respect for guests—and is even racist. On our first day, we requested toothbrushes, and the front desk promised to provide them. However, when we returned on the third evening and asked if they could send two toothbrushes up to our room, we were cut off be… Read moreThis is, without a doubt, the worst hotel in Orlando. For a so-called "four-star" establishment, the front desk staff lacks even the most basic respect for guests—and is even racist. On our first day, we requested toothbrushes, and the front desk promised to p… Read more

• User: William A

  Trip type: Couples

  SO FRIENDLY

  Very enjoyable stay here on holiday.ARACELI in dining room very friendly and competent.nothing to much bother to her Soci Assist, Other at Crowne Plaza Orlando - Lake Buena Vista by IHG, responded to this review Hi William A,It’s fantastic to hear that your holiday stay was enjoyable. Araceli will be happy to know that her friendly and professional service contributed to your visit. We look f… Read moreVery enjoyable stay here on holiday.ARACELI in dining room very friendly and competent.nothing to much bother to her Soci Assist, Other at Crowne Plaza Orlando - Lake Buena Vista by IHG, responded to this review Hi William A,It’s fantastic to hear that yo… Read more

• User: Connector26661678788

  Trip type: Business

  Hidden jewel

  the management Jef is the besy. the food is the best. the front desk is the best. the restauarant too, and the customer service is the best too. i stay at this hotel everytime in iin orlando, which is at least once a minth. easy parking . close to the parks. and i cant rave enough more about the management, which run a tight ship. Soci Assist, Other at Crowne Plaza Orlando - Lake Buena Vista by… Read morethe management Jef is the besy. the food is the best. the front desk is the best. the restauarant too, and the customer service is the best too. i stay at this hotel everytime in iin orlando, which is at least once a minth. easy parking . close to the parks. a… Read more