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Hilton Garden Inn Lake Buena Vista / Orlando

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Hilton Garden Inn Lake Buena Vista / Orlando

locationLake Buena Vista, Orlando Area - Florida - FL

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About Hilton Garden Inn Lake Buena Vista / OrlandoAbout Hilton Garden Inn Lake Buena Vista / Orlando

Location

This hotel welcomes guests in Lake Buena Vista.

Facility

The hotel has a lift and features 137 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a DVD player and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sports programme, including tennis, basketball, golf and horse riding. With water skiing, windsurfing, jet skiing and sailing available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, callisthenics and aerobics. A wellness area with a spa is available at the hotel.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hilton Garden Inn Lake Buena Vista / Orlando Amenities at Hilton Garden Inn Lake Buena Vista / Orlando

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Billiards/Snooker

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      Bowling

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      Children's Pool

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      Golf

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      Gym

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      Horse Riding

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      Jacuzzi

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      Jet Skiing

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      Number of Pools

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      Outdoor Pool(s)

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      Sailing

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      Sun loungers

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

92

Very Good

34

Average

24

Poor

10

Terrible

44

Recent Reviews: 204

  • User:Bryce C

    Trip type: Couples

    Incredible

    rating06 Jun 2026

    We got tickets to Disney world and this hotel seemed like a great fit for us! We had a great time and wonderful experience with the staff! Especially Daniela at the bar! She was absolutely fantastic, so personable and made our experience that much better! Thank you to the Hilton staff for giving us a welcoming place to back to each night!

  • User:iamnavynick

    Trip type: Family

    Great location and super friendly staff

    rating31 May 2026

    Great location to allow you travels to sightsee Orlando. Super friendly staff; Sheridan is exceptionally nice, with a great attitude. The entire crew are so polite and welcoming; Franco (bartender is great). I didn’t get all names, but checked out Sunday May 31, guy working front desk and lady with red curly braids, both super amazing and so kind. Super clean gym (which I love, only negative is to keep the wet wipes bin full). Great pool and all amenities provided. Really enjoyed the food at the restaurant as well. General Manager, Guest Services / Front Office at Hilton Garden Inn Lake Buena Vista/Orlando, responded to this review We are delighted that your visit left you with such a positive impression, iamnavynick! Hearing how much our team’s welcoming approach contributed to your Orlando experience truly means a lot. Learning that Sheridan, Franco, and so many other team members made your stay memorable is a wonderful compliment, and we will be sure to share your appreciation with them. It's great to know the gym and pool stood out for you, and we appreciate your helpful note about the wet wipes bin. Thank you as well for mentioning how much you enjoyed the food and atmosphere at the restaurant.It would be a pleasure to welcome you back to Hilton Garden Inn Lake Buena Vista/Orlando whenever you are in the area!

  • User:W2849BQmariat

    Trip type: Business

    Top Tier Staff

    rating29 Mar 2026

    The staff at the hotel, specifically Kristi (front desk), Roberta (restaurant), and another young gentleman (front desk) made my work weekend more pleasant and less stressful with their kindness and efficient service. Additionally, the facility and room were very clean and up to the standards of what you’d expect in a Hilton hotel. I’d recommend this specific hotel among the many others in the area simply for the staff alone. General Manager, Guest Services / Front Office at Hilton Garden Inn Lake Buena Vista/Orlando, responded to this review It is wonderful to hear that your work weekend was made smoother and more enjoyable by the kindness and dedication of our team members, W2849BQmariat. Your comments about Kristi, Roberta, and our front desk colleague truly mean a great deal, as our team always aims to create a welcoming and comfortable environment for our guests. We are also glad to know that your room and the facility met your expectations for cleanliness and quality.Thank you as well for your recommendation of Hilton Garden Inn Lake Buena Vista/Orlando. We hope to welcome you again whenever your travels bring you back to the area!

  • User:Tejas P

    Trip type: Business

    Terrible service. Toilet broken. Racist service woman.

    rating13 Mar 2026

    Worst hotels of Hilton in Orlando. Extremely poor service. The toilet in my room broke down and they couldn’t fix it once so I had to report the matter in the reception. Woman at reception does not pick up phone, had to go down and request for a new room. One of my colleagues had her HVAC unit replaced and her room changed as well. Service is shockingly bad where so many families come to visit Disneyworld. The white woman with specs - a bit elderly in the breakfast area is a racist person. A total B. She would not serve us coffee but served other white people well. Entire service , reception and that elderly woman need to be fired for the hotel to have any decent chance of improvement. Google reviews show a lot of negative reviews but we trusted the Hilton brand and went in and suffered. STAY AWAY FROM THIS HOTEL IF YOU DONT WANNA BE IGNORED AND HAVE A GOOD STAY. General Manager, Guest Services / Front Office at Hilton Garden Inn Lake Buena Vista/Orlando, responded to this review Thank you for taking the time to share your detailed feedback. We are deeply sorry that your experience at our property left you feeling so disappointed and upset. The issues you described with your room’s plumbing and the service interactions at both reception and breakfast are very concerning, as this is never the experience we want any guest to have.What you encountered does not reflect the standards our team aims to uphold, and your comments about how you felt treated are particularly troubling. Please know that we take matters of service, maintenance, and respect toward every guest extremely seriously. We are committed to addressing the situations you described with our Guest Relations, housekeeping, and leadership teams to ensure your experience leads to meaningful changes.We appreciate you bringing these matters to our attention.

  • User:Danton D

    Trip type: Business

    Family friendly

    rating02 Mar 2026

    Kristi was great at the front desk. You couldn’t ask for anybody more friendly and more knowledgeable. It was a pleasure dealing with her. Thank you so much, kristi General Manager, Guest Services / Front Office at Hilton Garden Inn Lake Buena Vista/Orlando, responded to this review We are so grateful, Dantond, that you took the time to share your experience! It is wonderful to hear how much Kristi made a difference during your visit to Hilton Garden Inn Lake Buena Vista/Orlando. We hope your whole family enjoyed their time with us, and we would love to welcome you again in the future!

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