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Hilton Garden Inn Lake Mary

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Hilton Garden Inn Lake Mary

locationLake Mary Area, Orlando Area - Florida - FL

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About Hilton Garden Inn Lake MaryAbout Hilton Garden Inn Lake Mary

Location

The hotel is located in the Florida business suburb of Lake Mary. Siemens, Fiserv, Motorola, Progress Energy, AHS Information Services and Convergys are among the corporate offices near the hotel. Area attractions include Orlando Science Center, Rivership Romance and Universal Studios. The hotel is 45 min from Orlando International Airport (63 km) and 15 minutes from Orlando Sanford International Airport (15 km).

Facility

The hotel welcomes guests in a 3-storey building with a lift and 123 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a transfer service, room service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include a gym, billiards, callisthenics, a sauna and a solarium or, for a fee, golf.

Meals

The dining area includes a bar. The restaurant has air conditioning and high chairs for children. Breakfast and a set dinner menu are served every day. Staff are also happy to provide children's meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hilton Garden Inn Lake Mary Amenities at Hilton Garden Inn Lake Mary

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Enhanced cleaning programme

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Golf

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      Gym

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      Jacuzzi

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

682

Very Good

202

Average

72

Poor

50

Terrible

50

Recent Reviews: 1056

  • User:468gypsy

    Trip type: Business

    Unapologetic over some moldy cheesecake

    rating05 Mar 2026

    Bought some cheesecake at the little store behind the front desk. Go up to my room and get my pajamas on and put on a $15 face mask that you are supposed to leave on all night. Made the room nice and dark and open up the cheesecake container. Just as I was about to dig my spoon in, I noticed an odd shadow. Turn the light on and it’s furry mold. Get dressed and have to toss my face mask. Go downstairs and ask for a refund. I’m more annoyed by the loss of my face mask than an error of some bad cheesecake. That was until I get to the front desk. No apology and he just told me to get another one. Yeah, no thanks. He then complains it’s going to take awhile to issue a refund. So to appease his annoyance I was like, how about a free drink at the bar instead of the refund. He said the cheesecake was only $6.50 and the drinks at the bar are more expensive. I’m thinking, sir, I almost ate furry mold and you are concerned about a drink costing more??? I’m like, I already ruined my $15 face mask so I’m more than paid for the additional part of the drink. So then he offers me one of those cheap $2 face masks that you can buy at Walmart. I said no thanks and to just issue the refund which he ultimately did. But what a terrible experience that he made even worse. Get that front desk guy some customer service training. I used to work for the Hilton and would’ve never treated someone like that.

  • User:Reginald E

    Trip type: Business

    I will never stay here.

    rating08 Oct 2025

    I’ll never stay at this hotel again due to the appalling treatment my coworker received. He called to inquire about room availability, and the front desk person deceitfully informed him that there were no rooms available. However, they did have several rooms available, and he was able to book and check in without any issues.Furthermore, I was deeply disappointed when he requested an early check-out because his assignment had concluded earlier than anticipated. Despite this, they charged him for the entire stay. They claimed that he would be charged for the full stay because check-out time was at 11 am instead of 12 pm. It was evident that they were unaware of the fact that we had three other guests staying there and other coworkers staying at different Hilton properties. They could have easily processed his check-out without any problems, but instead

  • User:Maite F

    Trip type: Friends getaway

    Not very nice people work here

    rating20 Sept 2025

    We went for a softball tournament. We booked more than 20 rooms. Outside food is not allowed in the pool, the lobby or the outside sitting area. I saw two hotel employees chasing a lady that brought in some outside food to the pool to feed her daughter. They made her get out to eat the food in their room. They stated that while the bar is open no outside food is allowed in the lobby, or in the outside space or the pool. This is ridiculous specially when the hotel is full of kids and families. The front staff members were very rude and not helpful at all.

  • User:loribhutchinson

    Trip type: Solo travel

    Incredible!

    rating08 Jul 2025

    I am a local from Lake Mary but was having work done on my home and came to stay here. What a great experience. The hotel is so full of light and clean. The rooms are big and bright and the TV is huge! The pool area is beautiful with tons of seating. They have a full bar with a small but delicious menu and an area with more eats and snacks of every kind. This is also a very kid friendly hotel. The location is close to (literally) everything. The hotel has a nice exercise room (one of the nicest I've seen) and a huge covered patio off the bar area. There are walking trails and biking trails all over. The team here is amazing! Mark and Jada at the front lines are so cheerful and helpful along with Pedro who brought my food delivery to me and Tasha behind the bar. If I could give 10 stars I would. Stay here.

  • User:Deven N

    Trip type: Friends getaway

    Tasha’s service

    rating10 Apr 2025

    TASHA WAS ABSOLUTELY AMAZING!!! FROM THREE HILTON CABANA AND ON VACATION THIS WAS A GREAT FIRST NIGHT THANKS TO TASHAAAAAAAA !!!! GRAB A DRINK FROM HER PLSSS IF YOU WANT A GOOD TIME TO 💕💕💕💕💕💕💕 SHES GENUINELY FUNNY AND KNOWLEDGEABLE LETS GO TASHA

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