Home2 Suites by Hilton Orlando Near Universal

Recent Reviews: 287

• User: g_zde_922

  Trip type: Family

  rude behavior

  Our hotel was close to the universal studios and our room was clean however there was one personel which works at night and she has black hair with piercings but i forget her name (but it was catherine or something like that) and she has rude behaviours we are not from USA and our first language is not english so we are asking questions to gurantee some informations but that personel constantly ru… Read moreOur hotel was close to the universal studios and our room was clean however there was one personel which works at night and she has black hair with piercings but i forget her name (but it was catherine or something like that) and she has rude behaviours we are… Read more

• User: Luciana A

  Trip type: Family

  Great experience

  The hotel’s location is excellent.The entire hotel was very well maintained and clean. The room was quite spacious and comfortable. The breakfast is simple, but sufficient. The whole staff was very attentive, but I would like to highlight the service provided by the receptionist Tereza, who truly showed care and attention to us at all times. Nicaury Seecharan, Owner at Home2 Suites By Hilton Or… Read moreThe hotel’s location is excellent.The entire hotel was very well maintained and clean. The room was quite spacious and comfortable. The breakfast is simple, but sufficient. The whole staff was very attentive, but I would like to highlight the service provided… Read more

• User: juuliasimoes

  Trip type: Couples

  Fantastic!

  I didn’t have too many expectations regarding my stay, I wasn’t expecting issues or great service. I am delighted to say I was very pleasantly surprised!The staff is very friendly and helpful, breakfast (despite missing some healthier options such as fresh fruit) has real dishes and cutlery (they also had disposable plastic/paper for a to-go option) and housekeeping was great. Even on days Ieft my… Read moreI didn’t have too many expectations regarding my stay, I wasn’t expecting issues or great service. I am delighted to say I was very pleasantly surprised!The staff is very friendly and helpful, breakfast (despite missing some healthier options such as fresh fru… Read more

• User: mandy d

  Trip type: Family

  Theft from room!

  DO NOT STAY AT THIS HOTEL - ITEMS STOLEN FROM ROOM! Dress and glasses stolen from daughter’s room when out for the day. Reception staff disinterested, not helpful, response was our staff have worked here for years! Unless you want items taken DO NOT STAY HERE. Horrible end to a dream trip! Nicaury Seecharan, Owner at Home2 Suites By Hilton Orlando Near Universal, responded to this review Dear… Read moreDO NOT STAY AT THIS HOTEL - ITEMS STOLEN FROM ROOM! Dress and glasses stolen from daughter’s room when out for the day. Reception staff disinterested, not helpful, response was our staff have worked here for years! Unless you want items taken DO NOT STAY HERE.… Read more

• User: Melissa D

  Trip type: Family

  Nice hotel for a family vacation

  This was our second time staying at Home2 Suites by Hilton Orlando Near Universal, and once again, it did not disappoint. The room was a great size, very clean, and had all the amenities we needed.The staff were lovely—friendly and attentive—and the free breakfast offered enough variety to start each day off right. I really valued the 24-hour tea and coffee station in the lobby, and the free parki… Read moreThis was our second time staying at Home2 Suites by Hilton Orlando Near Universal, and once again, it did not disappoint. The room was a great size, very clean, and had all the amenities we needed.The staff were lovely—friendly and attentive—and the free break… Read more