Knights Inn Orlando

Recent Reviews: 268

• User:Jayebird T

  Trip type: Solo travel

  "Excuse me...who are you again??!"

  11 Feb 2026

  stayed at the knights Inn 5870 S. Orange Blossom Trail earlier this month. One thing I noticed is that the price on the marquee is never the same price that your are charged, aside from the normal fees... a $30-$40 difference. I don't travel much so that might be the norm, but renting a room and having it smell as if the previous guest was a chain smoker is NOT! Aside from that, at least the room was "clean". What also isn't the norm is having the employee who works at the front desk, whom by the way wasn't the employee whom rented me the room, banging on my door at 1:30 in the morning, waking me up out of my sleep, accusing me of having an unregistered guest in my room, that he claimed to see on the surveillance camera, and demanding to "see I.D. His attitude was nasty and highly unprofessional. My first question to whom is in charge is... why don't your employees wear identification??? Having signs posted in your room stating to "not open your door to people you don't know", and then have staff with bad attitudes and no badge, no I.D., demanding you to open your door to verify unregistered, imaginary people, is beyond the pale. The only room available at the time was a 2-bed room, which i rented. There would be no reason for me to "sneak in " anyone, let alone lie about it. at checkout time i open my door, to have a "Rules and Etiquette" notice attached to my door. speaking with the early shift person in charge about the incident, his only response was "You're not getting a refund". Obviously, it would not have benefitted me talking to anyone of any authority at that location, so I chose to post my grievances here, Your staff ...if nothing else, should have clear and recognizable Identification when dealing with guests, and the minimum of training on how to deal with the public, and not sounding like a street thug. Guest Services, Guest Services / Front Office at Knights Inn Orlando, responded to this review Thank you for bringing these matters to our attention. We sincerely apologize for the experience you described. The issues you mentioned and described are not the experience we want for our guests. Our team members are expected to conduct themselves professionally and be clearly identifiable when interacting with guests. We also regret that your concerns were not handled to your satisfaction. Please know that all of your comments have been shared with our team. Thank you for your feedback.

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• User:leilani r

  Trip type: Family

  I will never be coming back

  08 Oct 2025

  I had a terrible stay. The room had roaches, and the beds made my skin itch badly. I wouldn’t recommend this hotel to anyone and won’t be returning. Guest Services, Guest Services / Front Office at Knights Inn Orlando, responded to this review Dear Leilani,We are sorry to hear about your experience, and we sincerely apologize for any discomfort and inconvenience you experienced. What you've described is far from the standards we strive to uphold, and we take reports like yours seriously. Please know that our property is routinely serviced by a licensed pest control company. However, we have shared your comments with them to ensure this is investigated and resolved. Cleanliness and guest comfort are our top priorities, and we appreciate you bringing these matters to our attention.

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• User:Pastry C

  Trip type: Family

  Not happt

  17 Mar 2025

  I am writing this because this was a horrible hotel first when checking in the front desk clerk was very rude and just seemed mad at the world he then proceeded to put my family and I into a room that isn't fit for dogs the floors and walls were not cleaned and my daughter had to clean it all up the only thing the maids did do was make the beds and take the garbage out the tile just before you stepped into the bathroom bowed and it felt like you would fall thru the toilet wouldn't flush that is the only thing maintenance fixed the smoke detector beeped every time someone took a shower the roo also had roaches my daughter found there nest it's in the fridge there was underwear under the sink on the pipes didn't touch that it's gross there was mold in the room they gave us a gross hot plate to cook with it must have had ten layers of grease on it the tub you can't take a bath just a shower we did report everything wrong nothing ever got fixed except the toilet that didn't want to flush that was the only time we saw maintenance I am very unhappy this room was a health hazard and we had to tape the widow cause it was falling out it's plexy glass nothing about this room is worth what they charged us it's not worth anything Ajal Management, General Manager at Knights Inn Orlando, responded to this review We apologize for the service issues you encountered during your stay. This is not the standard we strive for, and we are taking immediate steps to ensure our team provides the high-quality service our guests expect and deserve. Your feedback about the cleanliness of our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests

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• User:David O

  Trip type: Friends getaway

  Gross, dirty, broken everything

  28 Mar 2023

  This was the most disgustingly dirty, insect ridden hotel room I've ever stayed in. Roaches and bedbugs were crawling around everywhere. It took a herculean effort just to get the clerk to assign another room. Avoid this place at all costs. Absolutely horrible experience. Guest Services, Guest Services / Front Office at Knights Inn Orlando, responded to this review Hearing from our valued guests aids our constant growth and improvement, so thank you for reaching out and sharing your concerns. Room integrity and ensuring our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed immediately as we take action to rectify the issues you've mentioned. Additionally, we sincerely regret to hear that you may have encountered some issues with pests. Although we undergo regular pest control procedures, we will complete an evaluation to determine where we may have fallen short during your stay. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

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• User:839dank

  Trip type:

  Horrible, do not recommend,

  24 Mar 2023

  I booked a stay for March 26 on Expedia. However I wanted to stay on March 11. When my son and I went to check in I realized I had booked the wrong date. The clerk at the counter refused to change my reservation. Expedia was never able to contact a manager and the hotel refused a refund. Never a manager on duty, I’m out over $300. Easy way to fix problem would have been to change my reservation date when I arrived but the clerk had no interest in assisting us Guest Services, Guest Services / Front Office at Knights Inn Orlando, responded to this review Thank you for reaching out, though we're distressed to learn about the experience you've described. Please accept our sincere apologies for any confusion and frustration regarding our services and policies. We assure you that your feedback will be shared with the respective teams as we look into this matter and determine what may have gone wrong. Additionally, we never intend to leave any billing concerns unresolved and encourage you to contact the third-party service you booked through again. We wish you well and hope you consider giving us another chance to change your perceptions someday.

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