Margaritaville Resort Orlando With H2o Waterpark

Recent Reviews: 1868

• User:Heather B

  Trip type: Family

  the service was excellent and the waitress and staff were very attentive!

  29 Apr 2026

  Food was AMAZING!! And not just that waitress was incredible always checking up on us to see if we need anything! Food came out so fast and so good!! Rentyl Resorts, Owner at Margaritaville Resort Orlando, responded to this review Thank you so much for taking the time to share your experience with us, Heather. We are delighted to hear that the service was excellent and that our waitress and team were so attentive throughout your visit. It is wonderful to know you enjoyed the food and that everything arrived quickly and tasted amazing. Your kind words truly mean a lot to our staff, and we will be sure to share your compliments with them. We look forward to welcoming you back again soon for another fantastic experience.

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• User:Meghan F

  Trip type: Family

  Multiple time visitor, very disappointed this time

  24 Apr 2026

  We have stayed here a few times and at a Margaritaville multiple times over the last 10 years. I have to say this was the worst experience we have had. We were offered the option to try for an early check in for a fee, we were denied and not charged, that was fine. Check in is at 4. 4PM came and went and our cottage still wasn't done as they were "still cleaning it". It was ready closer to 5 and we headed there. When we arrived, the first thing you saw was jelly on the floor with hair stuck in it. Not clean. There was no welcome folder with expectations like we are used to. Our pool skimmer was broken, making it impossible to clean the pool. Other than sleeping, and one day, we didn't spend much time at the cottage. We did spend 2 days at the main pool, and one of the days it was great, the other day no one even acknowledged us and we went to the bar to get our own food and drinks. On the last day, we were up early to head to the airport, and when I went into the kitchen, there was a huge cockroach crawling around- thankfully it got stuck on its back. I called immediately to let the front desk know, and he was super nice, saying he would note it for the manager. I called 6 times throughout the day, being put on home for 20+ minutes and being told I would get a call back before I finally got through to David. He apologized but brushed me off, making it out like it was not a big deal. He eventually agreed to refund our daily report fee for each day. We ended the call- he refunded one day of resort fees totaling a little over $42. Apparently having cockroaches in your cottages isn't a big deal to them but I was grossed out and afraid we brought some home with us. We have always loved these resorts but will need to think carefully before staying again after all this. Rentyl Resorts, Owner at Margaritaville Resort Orlando, responded to this review Thank you for your continued loyalty and for sharing your concerns. We are truly sorry that this stay fell short of your expectations.Please accept our apologies for the delayed check in, cleanliness issues, maintenance concerns, inconsistent pool service, and the pest issue you experienced. We also regret that your follow up communication did not feel handled with the care it deserved. This is not the experience we aim to provide and your feedback has been shared with our leadership teams for immediate review.We appreciate you bringing this to our attention and hope we have the opportunity to restore your confidence in the future.

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• User:Aly P

  Trip type: Family

  Mid.

  23 Apr 2026

  Decent resort but not excellent. Staff friendliness especially at the front desk needs to be worked on. Room 250 is subpar as it’s over the parking lot and drunk people kept me up all night. Also, the street lamp right outside the room shined through the blackout curtains. Was not a good room for sleep or rest. Room could not be changed. Was expecting warmer staff and more hospitality. Wouldn’t come back based on comfort of room and staff. Rentyl Resorts, Owner at Margaritaville Resort Orlando, responded to this review Thank you for sharing your feedback. We are sorry to hear that your stay did not provide the comfort or level of hospitality you were expecting.We regret that noise and exterior lighting impacted your rest, and we understand how important a peaceful environment is. Your comments have been shared with our team as we continue working to improve both room comfort and guest experience.We are also disappointed to learn that our service did not feel warm or welcoming, as genuine hospitality is very important to us. Thank you again for your review, and we appreciate the opportunity to learn from your experience.

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• User:Camper15876440303

  Trip type: Family

  Service at euphoria

  22 Apr 2026

  Our server Paula at euphoria restaurant was amazing! She was so polite and personable. 10 out 10 server. Food was excellent as well. Rentyl Resorts, Owner at Margaritaville Resort Orlando, responded to this review Thank you so much for sharing your kind feedback. We are delighted to hear that Paula made your dining experience at Euphoria so memorable. Her warm, personable service is exactly what we strive for, and your compliments will be gladly shared with her. We are also happy to know you enjoyed the food. We truly appreciate you taking the time to recognize our team and hope to welcome you back to Euphoria again soon.

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• User:Carla L

  Trip type: Family

  Great hotel with some wonderful staff. Unfortunately a couple of things left us feeling disappointed.

  21 Apr 2026

  The hotel is beautiful, bar staff are amazing. However there are a couple of things that left us feeling a little let down.We booked our stay for 13 nights a pool view suit. Room was lovely and well appointed or so we thought, after the first night we realised room 206 on the first floor near the main area was at times, really noisy!! I don’t think people realise that there are rooms that close so don’t consider how loud they are being especially at night after being in the bar or out for the evening. Also the sofa bed we had for our third family member was really uncomfortable, giving her back ache. We spoke to reception about the noise and sofa bed and was met with a blank stare, we said we would see how we got on with the noise but needed an extra quilt (comforter) to put over the mattress as our daughter could not get a comfortable nights sleep. We attempted this four times, over 2 days as each time housekeeping would just bring an extra sheet, in the end my daughter used the quilt she had on top of the mattress and then had to make do with a sheet on top. All of this would have been overlooked and we were talking to family about coming back, however the final disappointment was on check in we asked if we could have an extension on our last day, our flight isn’t until 7pm. We were told we could arranged this the night before, however when we asked the night before we were told to phone a number in the morning which we did. We spoke to a really helpful lady who gave us some options and decided we would spend the money and have the room until 2pm. We went to reception to organise and was met with a no, there is no availability. We’ve managed to get a checkout at 12 as we did say what on earth has changed within the hour. So unfortunately that was the final thing for us, we probably won’t arrange to come back.We leave in a couple of hours and would like to thank the staff that we’re helpful and friendly. Rentyl Resorts, Owner at Margaritaville Resort Orlando, responded to this review Thank you for taking the time to share such detailed feedback about your stay. We are truly pleased to hear that you found the hotel beautiful and that our bar team made such a positive impression. It is always encouraging to know our staff helped enhance part of your experience.That said, we are genuinely sorry to learn about the frustrations you encountered during your visit. We understand how disappointing it must have been to experience noise disruptions, especially during an extended stay, and we regret that this impacted your comfort and ability to rest. Your comments regarding the sofa bed and the challenges in receiving an appropriate solution from housekeeping are concerning, and this is certainly not the level of service we aim to provide. We apologize for the inconvenience caused and for the missed opportunity to resolve this more effectively during your stay.We are also very sorry for the confusion and frustration surrounding your late checkout request. We understand how important flexibility can be on a departure day, particularly with an evening flight, and we regret that mixed information led to disappointment. Your feedback highlights the need for clearer communication and alignment between our teams, and we appreciate you bringing this to our attention.While we are grateful for your kind words about the team members who were helpful and friendly, we are disappointed to know that these issues affected your overall impression and future plans with us. Please know that your comments have been shared with our leadership team so we can address these concerns and work toward improving the guest experience.We appreciate you choosing to stay with us and hope your travels home are safe. Should your plans ever bring you back to the area, we would welcome the opportunity to provide you with a more seamless and enjoyable stay.

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