Red Roof Inn Orlando South - Florida Mall

Recent Reviews: 604

• User:Traci K

  Trip type: Couples

  This Can't be a REAL Red Roof!!

  03 Jun 2026

  My husband and I have been coming here for 7 plus years. Spent thousands over that time because of how we were treated. The manager, Shawna, and her staff were very inviting. Old ownership was amazing! Long story short, this new owner comes across as greedy, and the atmosphere is most certainly not worth the price! If you are coming from out of town, drugs, prostitution, and dog poop everywhere! You walk past some of the rooms, and the marijuana smell is intoxicating; indoors and outdoors!! We no longer come and won't EVER be back. Save yourself the headache, keep scrolling. PLEASE. Madison Velian, Marketing at Red Roof Inn Orlando South - Florida Mall, responded to this review Dear 428tracik, We are sorry to hear your recent experience at the Red Roof Inn Orlando South - Florida Mall did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.Sincerely,KymRed Roof Management RediResponse Specialist

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• User:Eli V

  Trip type: Couples

  DISGUSTING RUN DOWN AND PRICY FILTHLY PLACE!

  23 Apr 2026

  DISGUSTING PLACE!The place is fitly and expensive. Right at the start there was a menstrual pad stapled at the smoke detector and the room was a non smoke room with a STRONG smoke smell. I went to the reception (which we have to wait a long time for someone to let us in) and the girl (not her fault I want to make it clear, she was just ding her job) to ask to change room and the staff asked if we had undo the beds already and she would have to come and check. At her arrival we complained of the strong smell of cigarette and showed the THING on the smoke detector... she said that was a non smoke room and that they were full and the only rooms available were smoke room and smelled worst. We were so tired and had no choice but to sleep in the terrible room. Red Roof should be ashamed of charging that much and post misleading pictures of a nice and clean room while offering something totally matching that. Never again, STAY OUT! Filthy room; broken furniture, no working TV, disgusting bathroom (I did not have the courage to shower), cockroaches, pricy.... EVERYTHING DISGUSTING!Booking.com also should not keep this place as an option, is terrible. The pictures offered are totally misleading, the place is a total run down. Never again. Madison Velian, Marketing at Red Roof Inn Orlando South - Florida Mall, responded to this review Dear Elicventura,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Orlando South - Florida Mall. We are saddened to read that your stay fell short of your expectations due to the cockroaches you reported and that your stay was inconvenienced by the state of the amenities you detailed. Our sincerest apologies. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with their specialists to ensure everything is as it should be.We aim to provide you with an exceptional experience at Red Roof. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Hannah Red Roof Management RediResponse Specialist

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• User:Gina C

  Trip type: Couples

  Worst red roof

  15 Nov 2025

  Price was double what was listed on the website. The room smelled like smoke. The room was not clean. There was visible dirt and mold in several parts of the room. Worst red roof I’ve stayed at by far. AC barely worked and squeaked all night long. Madison Velian, Marketing at Red Roof Inn Orlando South - Florida Mall, responded to this review Dear GinacY4321YR,Thank you for taking the time to share your feedback at Red Roof Inn Orlando South - Florida Mall. I am truly disappointed to learn that your experience did not meet your expectations. I sincerely apologize that your stay was inconvenienced by the worry of possible mold in the room. We take comments like this seriously and I’ll be sharing your feedback with the staff in order to investigate your concern.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We hope that you will give us the opportunity to provide you with a better experience in the future.Sincerely,ShennaRed Roof ManagementRediResponse Specialist

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• User:Ulmubi

  Trip type: Family

  Would not come back

  20 Feb 2025

  I could forgive the mold along the bottom of the shower (see picture below). I could even forgive the ‘mat’ in the bathroom with the dirt from Mister-wide-stance-while-I-pee (see picture below), but frankly, finding the toilet paper roll on backwards is inexcusable (see picture below). Madison Velian, Marketing at Red Roof Inn Orlando South - Florida Mall, responded to this review Dear Ulmubi, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Orlando South - Florida Mall. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the possible mold you described, the lack of cleanliness of the bathroom and all the other highlighted issues which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, KamariaRed Roof Management RediResponse Specialist

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• User:Wanderer19089369681

  Trip type: Family

  Beware of this one.

  12 Feb 2025

  I have stayed at many Res Roof inns over the years. This has to be the worst. Non smoking room smells of smoke. Exterior of bldg dirty. Inside walls of room dirty. Many rooms are permanently occupied - a real red flag. Had to sign a two page release and indemnification from slip and falls, assault - you name it they had it in there. Staff was tolerant but not friendly. I would definitely skip this one, there are many good red roof inns elsewhere. Madison Velian, Marketing at Red Roof Inn Orlando South - Florida Mall, responded to this review Dear Wanderer19089369681, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Orlando South - Florida Mall. We sincerely appreciate your comments regarding your stay. We are very sorry you were unhappy due to the uncleanness and the bad odor you reported. We are very sorry that our hotel did not meet your standards. You have our sincere apologies for all factors which interrupted the experience of your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,ShemarRed Roof Management RediResponse Specialist

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