SpringHill Suites Orlando Lake Buena Vista in Marriott Village

Recent Reviews: 672

• User: Holly C

  Trip type: Solo travel

  Rude drivers no way to return on shuttle

  May 5 2026 09:00You cannot ride shuttle back. Driver was rude . I couldn’t hear what he said and realized after I got off shuttle I was in the wrong park. He made such a rude response to someone who asked a question I was afraid to ask. Fortunately the Disney crew was helpful. As a solo female I was quite intimidated.i was reassured that it was a “firefighter “ company who claimed to care about cu… Read moreMay 5 2026 09:00You cannot ride shuttle back. Driver was rude . I couldn’t hear what he said and realized after I got off shuttle I was in the wrong park. He made such a rude response to someone who asked a question I was afraid to ask. Fortunately the Disney… Read more

• User: ot576

  Trip type: Business

  Excellent Stay – Highly Recommended!

  I recently stayed at the SpringHill Suites by Marriott Orlando Lake Buena Vista, and it was a fantastic experience from start to finish.• Exceptional Service: I want to give a special shout-out to Chris at the front desk. He was incredibly kind, professional, and welcoming. His great attitude really made a difference in our stay!• Spacious Accommodations: The rooms were super large and very comfor… Read moreI recently stayed at the SpringHill Suites by Marriott Orlando Lake Buena Vista, and it was a fantastic experience from start to finish.• Exceptional Service: I want to give a special shout-out to Chris at the front desk. He was incredibly kind, professional,… Read more

• User: Austin M

  Trip type: Family

  Dirty! Worst SpringHill Marriott Has.

  Dirty! The floors were gross, walls had water damage, windows covered in mold and hard water to a point where you can’t see out of them. Couch in room was full of old food. Cushions stained. Beds were tiny and had been used so much they were sunken in the middle. Staff tried to help but all the rooms are the same. Breakfast was a zoo, again not clean. Marriott Hotels, Guest Services / Front Off… Read moreDirty! The floors were gross, walls had water damage, windows covered in mold and hard water to a point where you can’t see out of them. Couch in room was full of old food. Cushions stained. Beds were tiny and had been used so much they were sunken in the midd… Read more

• User: Deana B

  Trip type: Couples

  Ok hotel

  Okay hotel. My only gripe would be that there is only 1 working elevator, which makes the queue at busy times a real problem. Housekeeping did not clean the room until 5:30 some days meaning when we came back to get ready for the evening the room was not serviced. Marriott Hotels, Guest Services / Front Office at SpringHill Suites by Marriott Orlando Lake Buena Vista in the Marriott Village, re… Read moreOkay hotel. My only gripe would be that there is only 1 working elevator, which makes the queue at busy times a real problem. Housekeeping did not clean the room until 5:30 some days meaning when we came back to get ready for the evening the room was not servi… Read more

• User: Amanda H

  Trip type: Family

  Stay somewhere else!

  We stayed at this hotel 2 nights to go to Disney for a day prior to a cruise. When I booked this hotel it was done with the goal to have a shuttle to Disney so we didn’t have to drive. It was not clear how to book the shuttle in advance so I assumed you do it upon check in. When we checked in there were not realistic shuttle times available, think 9:00pm pick up when fireworks started at 9:00. We… Read moreWe stayed at this hotel 2 nights to go to Disney for a day prior to a cruise. When I booked this hotel it was done with the goal to have a shuttle to Disney so we didn’t have to drive. It was not clear how to book the shuttle in advance so I assumed you do it… Read more