Staysky Suites - I Drive Orlando

Recent Reviews: 2667

• User:michele h

  Trip type: Family

  Stay Sky Suites

  04 May 2026

  My son rented a room from this hotel the pictures that they advertise on their site are nothing like what we stayed in. The pictures make it look like a 5 Star hotel this is more of a 2 star I gave it 2 stars because the host was friendly…The people at at the front desk were also polite… The host on the Airbnb that we rented from was very accommodating in getting us moved quickly when our AC went out in the first room they got us into a new room right away. The second room the AC worked well but every morning we were waking up to bugs everywhere I had laid an ice pack down on the bathroom counter when I picked it up to move it the next morning several bugs scrambled out from underneath it. I know Florida has a lot of bugs but the first room we didn’t see any bugs…posted some pictures below… the carpets were dirty as well as the furniture this place has definitely seen it’s better days…

  Read more

• User:Russell P

  Trip type: Business

  Buyer beware

  13 Jan 2026

  Buyer Beware! Running a scam, made reservation on Dec 12 for the builders show dates for $88 per night. Sent me a email canceling my reservation on Jan 13. When I called to rebook the same day they did not answer the phone and left the phone off the hook. Called the next day and they said they can rebook for 140 a night. Said she would have a manager call they never did! called back later that day and now they have no rooms. They found out the builders show was coming to town and decided to cash in. #visitorlando #ibs2026 #OCCC #staysky

  Read more

• User:CH2615

  Trip type: Solo travel

  Lying and Poorly Run!

  12 Jan 2026

  I booked a room here and received a confirmation email. All was well, a week later I received a random cancellation email (not cancelled by me). I called the hotel and they claimed my card was declined so they canceled it (aside from a technical glitch on their end, my card could not have been declined and there is no record of an issue from my bank). I called back immediately only to be told that I would need to rebook on the website, fine, I go to rebook and all the rooms are sold out. Coincidence? I think not, they overbooked their rooms and needed to kick someone out so they used a declined card as an excuse. If my card truly did decline, I should have been able to rebook my same room. They did not attempt to contact me and speaking with them over the phone lead nowhere, they were unbothered and unwilling to help in any way. Do not book here, find somewhere else that will maintain your booking.

  Read more

• User:848patrickb

  Trip type: Family

  We got what we paid for.

  30 Jun 2025

  I was not sure what to do expect based on the reviews. It turned out to be ok. Not the greatest place and not the worst place. I was in town for a volleyball event with my daughter. The room was clean and provided us with beds and a shower. It was dated and needed some TLC but at the end of the day we got what we paid for.

• User:Nefertiti E

  Trip type: Family

  Definitely Don't Try and See For Yourself - You Will REGRET IT!

  29 Jun 2025

  On Friday June 27th at around 6pm, I arrived at Stay Sky Suites to check in to my reservation that I made through Hotels.com that same day due to a mix-up with a previous reservation for that day. I had the most unpleasant experience with one of the front desk staff when I was informed at check-in that my room would not be available for the entire stay and that I would need to change rooms with 3 young children in between my stay. Since this was a birthday trip, and there were plans to decorate the room, it would have been incredibly inconvenient to uproot my party in that manner - especially because my reservation was made earlier that day long before check in or before reservations closed, it would have made better sense to inform either myself or Hotels.com that this would be my only option. Upon check - In, after being informed of the inconvenience, I asked the agent if there would be any additional accommodations that can be made. I was then informed that "my poor planning is not the hotels responsibility since I arrived so late after check-in begins" Please note: Check-in is documented on both hotels.com site as well as stay sky suites site to begin at 4pm and I arrived for check-in at 6pm after driving through  thunderstorms  and traffic for 3 hours. I was only informed to contact the property if I was arriving after 10pm. I asked for the agent's name and he let me know that he is the night auditor and his name is "Blue Balls." He then informed me that I am no longer able to check - in as he deleted my reservation. I asked him to let me know what the reason for cancellation was and if I violated any policy (I will admit I did get agitated and raised my voice once I was blamed for 'poor planning' and 'arriving too late' at 6pm) I then ask for the legal information to contact, with my lawyer on the phone, he tells him he can't give him any number he "knows nothing." After much kerfuffle and confusion, I called Hotels.com and let them know what was happening. When they tried to contact the agent I was working with, I watched him pick up the phone and then hang up without answering. They called a second time and when asking the agent what was the reason for cancellation, he chose not to cooperate or provide any information. Thankfully, Hotels.com switched our reservation to a nearby and comparable property at no extra charge. The gentlemen, realizing I was sharing the incident with legal as well as Expedia, suddenly had a room available for me to "check out and see if I like it" but it will take him up to 4 hours to reinstate since he canceled it and Hotels.com has to update it. They never received any notification of a cancellation, so it was revealed he was simply flexing and chose NOT to service me simply because he was annoyed at my balking at the change of rooms in the middle of my stay with 3 small children. Once he found I was being relocated, he took the key back and shrugged and said "I tried to help you" This was at about 7:30pm...an hour and a half after I arrived and asked for his help to adjust this issue that I did not put myself in from the beginning. I attached his photo so that you will be able to recognize who Mr. Balls is. As someone with over 10 years in hospitality, including the night audit, I am certain, not being at the desk when guests arrive, not wearing any identification on your person, lying about your name, hanging up on guests as well as the OTA's the property works with, and blaming guests for the hotels own missteps, are ALL considered unacceptable forms of behavior by their staff. I also noticed there was water leaking from the light fixtures in the lobby without any 'wet floor' signage present. Several guests arrived after and also were not able to check in to their rooms due to similar issues. I don't know if there was something with rooms control or availability, but it is clear this hotel needs a refresher on proper communication and check in procedures. I am sending this review to the front office manager, Cindy Gonzalez as well, whom I was informed by a front desk agent named Ricardo was to contact.

  Read more