Super 8 By Wyndham Kissimmee/Orlando

Recent Reviews: 584

• User:Escape58564508051

  Trip type: Couples

  Cuartos comodos

  17 May 2026

  Verry good and location A++++ Guest Relations Manager, Other at Super 8 by Wyndham Kissimmee/Orlando, responded to this review Dear Valued Guest, Thank you so much for your wonderful review! We’re thrilled to hear that you had a very good stay and enjoyed our location.We truly appreciate your A+ rating and your kind words of support. It’s always rewarding to know when our guests have a positive and comfortable experience with us.Thank you again for taking the time to share your feedback. We look forward to welcoming you back for another great stay in the future!

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• User:Alissa C

  Trip type: Solo travel

  Do Not Book. Dirty.

  16 Nov 2025

  Do not book. Hotel was filthy. Has roaches. Customer service is no help, would not refund me. They did a very good job of taking photos where you can’t see how dirty it is. No one scrubs anything. Not even sure they changed my linens, as they still had stains on them. Brought me “clean” towels but it smelled like someone wiped their A*s with it. I showered with shoes on. It is definitely a dirty MOTEL. Stains on the walls. Floors turn your feet black. Everything has mildew/mold. DO NOT BOOK. Guest Relations Manager, Other at Super 8 by Wyndham Kissimmee/Orlando, responded to this review Dear 994alissac, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience, and we sincerely apologize for the disappointment and frustration you described. What you encountered is not reflective of the standards we work hard to maintain, and we take your comments very seriously.Cleanliness is one of our top priorities, and it is deeply concerning to hear that your room did not meet expectations in this area. The issues you mentioned, including concerns about pests, linens, towels, and overall room condition,n are unacceptable, and we are addressing each one with our housekeeping and maintenance teams immediately. Situations like the ones you described do not align with our commitment to providing a safe and comfortable environment for our guests.We are also sorry to hear that you felt unsupported when you reached out to customer service. Our goal is always to assist our guests and work toward a resolution, and we regret that you did not feel that was the case during your stay. Your comments will be reviewed with our staff to ensure better communication and guest service moving forward.Regarding the room photos, we aim to present our property as accurately as possible, and your feedback is a reminder to reevaluate all listings to ensure full transparency.Thank you again for your review, and we are genuinely sorry for the experience you had.

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• User:Departure00006640616

  Trip type: Solo travel

  I had to check out after 1 evening and eat the cost of the other 3.

  16 Nov 2025

  I am a frequent guest at Wyndham properties and have always appreciated the reputation the brand carries. Unfortunately, my recent stay at this locations did not meet the standards I have come to expect. While I understand this was a lower-tier property, that should translate to fewer amenities—not unsafe or poor-quality conditions.The website photos portrayed a clean, updated room with modern bedding and surfaces. At first glance upon check-in, the room appeared consistent with those images. However, the issues quickly became apparent:Flooring: The floor sank noticeably as I walked, suggesting collapsed subflooring beneath newly installed surface flooring.Door Condition: The back of the door was covered in dirt and footmarks, and the hinges were blackened, leaving stains on the surrounding walls. Required postings such as the egress chart and rate description were painted over and missing.Bathroom: The showerhead was visibly rusted, moldy, and unclean. The bathtub floor was cracked through, leaving a hole concealed by a bath mat. Upon lifting the mat, I discovered black mold underneath.Room Condition: Several wall areas had chipped paint and damage. The toilet was positioned in such a way that the bathroom door could not close fully, eliminating privacy.Furniture: A dirty sofa blocked what appeared to be a former adjoining-room door.I documented these issues with photographs and would be glad to share them with you, as the conditions were unacceptable for any property carrying the Wyndham name.Although the property manager was courteous, no resolution was offered. I had reserved four nights but checked out early the next morning and relocated to another hotel nearby, as I could not remain in those conditions.From a corporate standpoint, I believe closer oversight is needed to ensure all properties under the Wyndham brand uphold the quality and safety standards their guests expect. Guest Relations Manager, Other at Super 8 by Wyndham Kissimmee/Orlando, responded to this review Dear Departure00006640616, Thank you very much for taking the time to share such a detailed and thoughtful review. We truly appreciate your loyalty as a frequent guest, and we sincerely apologize that your recent experience with us fell far below the standards you rightfully expect from the brand.While different Wyndham tiers do offer varying levels of amenities, safety, cleanliness, and overall room quality should never be compromised. We are genuinely sorry that this was not your experience.We appreciate your noting that the room initially appeared consistent with our website photos, but we are deeply concerned by the issues you encountered afterward. The conditions you described, particularly the flooring instability, door and wall damage, rust and mold in the bathroom, cracked bathtub, cleanliness concerns, and overall room layout problems, are absolutely unacceptable and do not reflect the level of care we strive to provide. Your observations about missing required postings and structural issues are especially important, and we take them very seriously.Thank you for offering to share your photos; they would be extremely helpful as we work internally with our maintenance and housekeeping teams to fully investigate and correct these problems. We are also addressing your comments about furniture placement, bathroom privacy, and the overall condition of the room to ensure these issues do not impact future guests.While I am glad to hear that the property manager was courteous, I sincerely apologize that no meaningful resolution was offered during your stay. It is understandable that you chose to check out early given the circumstances, and we regret that we were not able to recover your experience before your departure.Please know that we are escalating your feedback to our leadership team to ensure proper corrective actions are taken. Your comments underscore the importance of stronger oversight, and we appreciate you bringing these concerns to our attention so we can uphold the standards our guests deserve.Thank you again for your honesty and for being a loyal guest. We hope you might consider giving us another opportunity in the future, and we would welcome the chance to restore your confidence in our property. Safe travels, and please feel free to reach out directly if you wish to share your photos or discuss your experience further.

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• User:Trek35078169992

  Trip type: Business

  My supervisor 8 stay

  11 Nov 2025

  Room was new and very clean great rates also would stay again pool nice staff very friendly great location across from wallmart an close to some great resturants Guest Relations Manager, Other at Super 8 by Wyndham Kissimmee/Orlando, responded to this review Hi Trek25078169992, Thank you so much for sharing your experience! We’re delighted to hear that you enjoyed your clean, comfortable room and found our rates, pool, and location convenient. It’s wonderful to know that our staff made a positive impression with their friendliness. We’ll be sure to share your kind words with them. We look forward to welcoming you back on your next visit and providing another great stay!

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• User:Preston C

  Trip type: Solo travel

  Do not stay here

  15 Oct 2025

  The worst hotel experience I’ve ever had. I booked a night on booking.com for a concert I was looking forward to and got scammed out of my mind. The reservation after booking a room came out to 42 dollars, so I thought. I went to check in and got charged an early check in fee of 10 dollars, another 20 dollars fee, as well as a 100 dollar deposit totaling 172 dollars overall. I was told that I would get the deposit back within 3 business days and have still not received it back to this day and as of today, it’s been 9 business days. I called the hotel and got told that it’s my bank that needs to authorize it, so I naturally wanted to verify that with my bank, and as I figured, it’s not on the bank, but the hotel that needs to give the deposit back into my account. This hotel will scam you and not provide quality service at all. The rooms smell like cigarettes and isn’t in the cleanest conditions whatsoever. I’d advise anyone reading this review to consider booking a hotel at a different location, this place is not as cheap as they claim.Update:It has been three weeks and still no refund back on my deposit. Guest Relations Manager, Other at Super 8 by Wyndham Kissimmee/Orlando, responded to this review Dear prestonc860, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the experience you described and understand how frustrating this situation must have been, especially during what should have been an enjoyable trip for your concert.We sincerely apologize for any confusion regarding the charges and the deposit refund. While incidental deposits are a standard hotel policy and are fully refundable after checkout, the processing time can vary depending on the guest’s financial institution. However, it’s concerning to hear that you have not yet received your refund, and we would like to investigate this further to ensure the issue is resolved as quickly as possible.We also regret to hear that your room did not meet cleanliness expectations and that you experienced an odor issue. This is certainly not the level of quality or comfort we aim to provide. Your comments have been shared with our housekeeping team so we can make the necessary improvements immediately.We truly value your feedback, as it helps us improve the experience for all our guests. While we regret that your stay fell short of expectations, we hope you might consider giving us another opportunity in the future to provide the comfortable and reliable stay we’re known for.

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