TownePlace Suites Orlando At SeaWorld

Recent Reviews: 560

• User: Kiz M

  Trip type: Family

  Fraud Alert.

  We stayed at this hotel for one night. My husbands credit card got attached to a 'new' room under an entirely different name the day we checked out and they billed us for more than $1300. When we called they did not reverse the charge or apologize for being incompetent or misusing our credit card. This is entirely the hotel and it's employees fault. I suspect it's complete fraud that an employee h… Read moreWe stayed at this hotel for one night. My husbands credit card got attached to a 'new' room under an entirely different name the day we checked out and they billed us for more than $1300. When we called they did not reverse the charge or apologize for being in… Read more

• User: Kristina M

  Trip type: Family

  Would stay again

  Location was great. Atmosphere was quiet & relaxing. Family suite was spacious & clean. Although, the beds were hard. Staff were all friendly & helpful! The included breakfast was good with lots of options. The pool was nice, although it could have been cleaner. Would recommend & plan to stay again.Location was great. Atmosphere was quiet & relaxing. Family suite was spacious & clean. Although, the beds were hard. Staff were all friendly & helpful! The included breakfast was good with lots of options. The pool was nice, although it could have… Read more

• User: Jammydodger_18_199

  Trip type: Family

  Great location but too noisy and other failings

  The location is great, within walking distance to Discovery Cove and Aquatica, and a very short drive to Sea World. Also has a number of shops and restaurants very near by.However, even overlooking the in-room air-conditioning compressor (which seems to be present in most American hotel rooms) and associated noise, the walls are paper thin so you hear neighbours' conversations and TVs, including o… Read moreThe location is great, within walking distance to Discovery Cove and Aquatica, and a very short drive to Sea World. Also has a number of shops and restaurants very near by.However, even overlooking the in-room air-conditioning compressor (which seems to be pre… Read more

• User: Guide18821

  Trip type: Family

  DISHONEST STAFF / THIEVES / WRONG PEOPLE FOR THE HOSPITALITY BUSSINES

  Someone stole a watch from our room and the Staff dint wants a share the information of who got access to the room thew Operation Manager Alejandra Tejada did not share the proof they said that no one else got in to the room other than us, she did not have any intentions to help or resolve the problem, didn't offer any solution other than we can't share this information base on a Company policy, i… Read moreSomeone stole a watch from our room and the Staff dint wants a share the information of who got access to the room thew Operation Manager Alejandra Tejada did not share the proof they said that no one else got in to the room other than us, she did not have any… Read more

• User: Shannon D

  Trip type: Family

  Everything was great

  Went down to Orlando for Family fun at Sea World and as for the room everything was clean. The outlet to plug cell phone box into looked like it had been burnt and the tv would not turn on we went to the desk and within 10 mins a house keeper came with a new remote and we showed him the outlet he said he would take care of it when we check out. The shuttle bus was crazy we made it to sea world onl… Read moreWent down to Orlando for Family fun at Sea World and as for the room everything was clean. The outlet to plug cell phone box into looked like it had been burnt and the tv would not turn on we went to the desk and within 10 mins a house keeper came with a new r… Read more