All the front desk staff were friendly and helpful. Cleaning staff were thorough and efficient. Wait staff were attentive and friendly. In-room food service was quick. Fantastic service during our stay!
User:S3644XDwills
Trip type: Couples
Excellent Staff
03 Apr 2026
The front desk staff and poolside server were so friendly and helpful. Made all the difference and made us feel welcome.
Cody Elliott, Guest Services / Front Office at Avalon Hotel & Bungalows Palm Springs, responded to this review
Dear S3644XDwills,Thank you so much for your kind review. We’re thrilled to hear that our front desk team and poolside server made such a positive impression and helped you feel truly welcome.It’s those genuine, friendly interactions that we strive for every day, and we’re so glad they made a difference in your stay.We truly appreciate your feedback and hope to welcome you back again soon.Warm regards,Cody ElliottRooms & Wellness Manager
User:Lizet C
Trip type: Family
Love the Avalon and their friendly staff
03 Apr 2026
Several employees at this boutique hotel left memorable impressions. The person who brought us a glass of water at check-in. He also took care of our bags right away. The other person took our order for drinks while at the family pool and brought them to us. He was very friendly and customer service oriented. While we didn’t get to use the spa services, the gentleman at the front desk of the spa was very helpful when answering my questions. I really appreciated the friendliness from all three individuals. Loved it. The gym was on point too. You even had stretch bands! Overall, very cute hotel. Great location. Good food. Friendly staff."
Cody Elliott, Guest Services / Front Office at Avalon Hotel & Bungalows Palm Springs, responded to this review
Dear 117lizetc,Thank you so much for your wonderful review. We’re delighted to hear that so many members of our team made a lasting impression during your stay — those thoughtful moments, from a glass of water at check-in to attentive poolside service, are exactly what we strive for.It’s also great to know that our spa team was helpful even before your visit, and that you enjoyed the gym (we love that you noticed the stretch bands!).We truly appreciate your kind words about the property, location, food, and especially our team. Creating a friendly and welcoming atmosphere is at the heart of what we do, and it means so much to know you felt that throughout your stay.We hope to welcome you back again soon — and maybe next time you’ll get to enjoy the spa as well!Warm regards,Cody ElliottRooms & Wellness Manager
User:Pauline L
Trip type: Family
Spring break at Avalon was great
29 Mar 2026
Bryan, a server at the pools, was really responsive and friendly. But frankly all of the staff was wonderful and friendly and helpful. All of the front desk staff was super helpful in helping us resolve our final night stay so my daughters could stay in their separate room. I especially liked Lynne who is so friendly and enthusiastic in her job. But again, everyone was courteous and professional. Pools were clean and service was great. The Caesar salad with chicken, açaí bowl, avocado toast, waffle fries were our favorites.
Cody Elliott, Guest Services / Front Office at Avalon Hotel & Bungalows Palm Springs, responded to this review
Dear Pauline,Thank you so much for your wonderful review. We’re delighted to hear that your spring break stay with us was such a great experience for you and your family.Bryan will be thrilled to hear your kind words — he takes great pride in providing attentive and friendly service poolside. We’re also so glad our front desk team was able to assist with your accommodations and help make everything work smoothly, and Lynne will especially appreciate the shoutout.It’s fantastic to know you enjoyed the pools, the service, and some of your favorite menu items — those are great choices!Thank you again for choosing Avalon. We hope to welcome you and your family back again soon for another memorable stay.Warm regards,Cody ElliottRooms & Wellness Manager
User:Nicole F
Trip type: Family
A Real Gem
27 Mar 2026
"Lynne at the front desk is amazing!! She was so helpful and readily available to guide us with reservations for the best rooms for our needs before we got there as well as recommendations for dining and places to go once we arrived. Lynne was so kind ; she went above and beyond and we so appreciated her!! All your staff are excellent. But Lynne at the front desk was particularly fabulous! She really personalized our experience from reservations to recommendations for dining and things to do. She is warm and wonderful and a real asset to the Avalon!"
Cody Elliott, Guest Services / Front Office at Avalon Hotel & Bungalows Palm Springs, responded to this review
Dear Nicole,Thank you so much for your wonderful review. We’re thrilled to hear that your stay felt like discovering a real gem and that Lynne made such a meaningful impact on your experience.Lynne will be absolutely delighted to read your kind words. She truly embodies the personalized, thoughtful service we strive to provide — from pre-arrival planning to recommendations during your stay — and we’re so glad she helped make everything feel seamless and special.We also greatly appreciate your recognition of the entire team. It means a lot to know their efforts contributed to such a positive visit.Thank you again for your thoughtful feedback, and we hope to welcome you back to Avalon again very soon.Warm regards,Cody ElliottRooms & Wellness Manager
Palm Springs, Palm Springs - CA
About Avalon Hotel & Bungalows
User Rating & Reviews
07 Apr 2026
29 Mar 2026
0204 505 9777