Fairfield Inn & Suites Parsippany

Recent Reviews: 491

• User:Budlight_Lisa

  Trip type: Business

  It’s a no for me!

  13 Jul 2026

  I wanted to like this hotel because the room itself appeared to be recently renovated, but my overall experience left me feeling unsettled.The biggest issue happened at check-in. The front desk employee announced my room number out loud while handing me my key, despite there being a line of guests standing directly behind me. As a solo traveler, that made me very uncomfortable. Guest privacy and safety should be taken more seriously, and room numbers should never be announced publicly.Unfortunately, the rest of my stay didn't improve my first impression. The front desk employee was not friendly or welcoming, making the check-in experience feel cold and uninviting.While my room had been updated, the rest of the hotel felt dated. The lobby had a noticeable wet dog smell, and the hallways were filled with an overpowering artificial fragrance that seemed to be masking other odors.The complimentary breakfast was, without question, one of the most disappointing hotel breakfasts I've experienced. The "hot" food consisted of pre-packaged items sealed in plastic and left sitting in warming trays. Even airline food is more appetizing. The milk was shelf-stable with an expiration date in April 2027, which was surprising to see at a hotel breakfast. There were no fresh pastries and not even a waffle maker—something that's become a standard offering at many budget hotels.The renovated room was the one positive aspect of my stay, but it wasn't enough to outweigh the uncomfortable check-in experience, the odors throughout the hotel, and the disappointing breakfast. I left feeling disappointed and would not choose to stay here again. Vaishakh Nair, Guest Services / Front Office at Fairfield by Marriott Inn & Suites Parsippany, responded to this review Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the discomfort you experienced during check-in, particularly concerning the announcement of your room number. Your privacy and safety are of utmost importance to us, and we will address this matter with our team to ensure it does not happen again.I also regret that the overall ambiance of the hotel and the breakfast offerings did not meet your expectations. We appreciate your comments about the condition of our common areas and the breakfast selection, as they will help us make necessary improvements.While I'm glad to hear you enjoyed your renovated room, I understand it wasn't enough to offset your overall experience. Your insights are invaluable, and we hope for the opportunity to serve you better in the future.Warm Regards, Guest Relations Manager Fairfield Inn & Suites Parsippany

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• User:CZoned

  Trip type: Solo travel

  Awesome service and hotel!

  08 Jul 2026

  Location is perfect for me since im working back to back in nearby area. Iv been this hotel plenty of times (will definitely coming back soon) wonderful staffs ive met every time Im there never failed to go beyond my expectations and needs. Faye, the overnight agent always smiles and gives me wonderful vibe whenever I came back from work; Julius, morning agent, gave me a wonderful room, is very accommodating and friendly; as well as Lily Ann, most of the time who checks me in always give me a warm welcome as well as their GM Miss Jasmine is the best. Definitely keep coming back to this hotel! Vaishakh Nair, Guest Services / Front Office at Fairfield by Marriott Inn & Suites Parsippany, responded to this review Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you consistently enjoy your stays with us at Fairfield Inn & Suites Parsippany. It’s fantastic to know that our location is convenient for your work commitments.We truly appreciate your kind words about our staff. Faye, Julius, and Lily Ann will be delighted to hear that their efforts have made such a positive impact on your experience. We pride ourselves on providing a welcoming atmosphere, and it’s rewarding to know that our team members have exceeded your expectations.We look forward to welcoming you back soon for another great stay!Warm Regards, Guest Relations Manager Fairfield Inn & Suites Parsippany

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• User:Ron S

  Trip type: Couples

  Fairfield Parsippany

  26 May 2026

  Good for a short stay. Judging by the elevator, the hotel isn't new. But the room looks recently renovated. It was quite large, clean and very quiet. Nice front desk. Standard Fairfield breakfast. Vaishakh Nair, Guest Services / Front Office at Fairfield by Marriott Inn & Suites Parsippany, responded to this review Hello Guest,Thank you for taking the time to share your experience at Fairfield Inn & Suites Parsippany. We’re glad to hear that you found your room to be large, clean, and quiet, and that you appreciated the recent renovations. It’s also wonderful to know that our front desk team made a positive impression during your stay. We strive to provide a comfortable atmosphere for our guests, and your feedback is invaluable in helping us maintain that standard. We hope to welcome you back for another short stay in the future!Warm Regards, Guest Relations Manager Fairfield Inn & Suites Parsippany

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• User:teresa k

  Trip type: Couples

  Run Down & Under Renovations - NOT Recommended to stay here

  10 May 2026

  We booked a 4 night stay and checked out early for several reasons. The positive is that the bed was very comfortable. The road noise from our room was extremely loud - recommend asking for a room that is not facing the road. The hotel is in need of re-painting. The hotel lobby was being renovated when we arrived, which led to having to take the elevator from the 4th floor to the 2nd floor and then walking down to the first floor, due to the renovations. The disappointing part is that management did not notify us before our arrival to tell us we would not be able to access the front lobby, which required us to carry our luggage up the outside stairs to access the lobby. Our room had a large water stain on the wall. The worst part, which was not the hotel's fault but we received no warning was the road work that was done our final night there that was done all night, including jack hammering. It woke me up. We checked out the next morning. I do NOT recommend this hotel due to the renovations needed to make this the quality of other Marriott hotels. The elevators are in need of painting and the rooms need repair, which affected cleanliness. The price for the room was reasonable. The location was good. We did not eat breakfast so not familiar with the amenities. Vaishakh Nair, Guest Services / Front Office at Fairfield by Marriott Inn & Suites Parsippany, responded to this review Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced, particularly with the noise and the renovations. We strive to keep our guests informed about any ongoing work, and we regret that you were not notified in advance.We appreciate your comments about the comfort of the bed, but we understand that the issues you encountered, such as the road noise and the condition of the room, detracted from your experience. Your feedback is invaluable as we continue to improve our facilities.We hope you will consider giving us another chance in the future, once our renovations are complete.Warm Regards, Guest Relations Manager Fairfield Inn & Suites Parsippany

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• User:Lucienne D

  Trip type: Solo travel

  Random man unlocks hotel door and enters my room without knocking

  30 Apr 2026

  I stayed here alone as a female guest, and I had a very unsettling experience. While I was in my room, a random man unlocked the door and walked in without knocking. It was extremely alarming. When I called the front desk, I was told he was part of housekeeping and “didn’t know the room was occupied.” That explanation doesn’t make sense. My room had been switched to a different floor due to renovations, and the manager—who checked me in—specifically asked that same employee to check the room beforehand to confirm it was clean and unoccupied. He confirmed that it was. Given that, it’s very concerning that someone was still able to access my room while I was inside, especially knowing I was alone. This was a serious breach of privacy and safety, and it made me feel extremely uncomfortable. To make matters worse, I was offered 10,000 Marriott points as compensation, which I never received—and it has now been over three weeks. If you are a woman traveling alone, I would strongly reconsider staying here. Honestly, based on this experience, I would not recommend this hotel to anyone. Vaishakh Nair, Guest Services / Front Office at Fairfield by Marriott Inn & Suites Parsippany, responded to this review Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the unsettling situation you encountered during your stay. Your safety and comfort are our top priorities, and we regret that we fell short in this instance. The incident you described is concerning, and we will address it with our team to ensure proper protocols are followed in the future.We appreciate your feedback and hope you will give us another chance in the future to provide you with the stay you deserve.Warm Regards, Guest Relations Manager Fairfield Inn & Suites Parsippany

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