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Embassy Suites by Hilton Phoenix Downtown North

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Embassy Suites by Hilton Phoenix Downtown North

locationDowntown, Phoenix Area - AZ, United States

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About Embassy Suites by Hilton Phoenix Downtown NorthAbout Embassy Suites by Hilton Phoenix Downtown North

location

This full-service hotel in the city's downtown Central Museum District is some 800 metres from the Herd Museum and is the closest hotel to the Phoenix Convention Center. It lies adjacent to the Thomas/Central Metro light rail station (1500 m) and guests will find the Mortgage Matchup Center the tourist centre, the Arizona Financial Theatre, the Arizona Science Center and the Orpheum Theater some 3 km away. It is about 8 km from Biltmore Fashion Park Shopping Center, 11 km from Tonto National Forest, 40 km from Salt River and 60 km from Lake Pleasant. It is conveniently located just some 11 km from Phoenix - Sky Harbor Airport.

facility

The hotel has 226 non-smoking rooms, which are located on 11 storeys and are reachable by 3 lifts. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a projector. 3 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can go for a swim or just relax by the heated saltwater pool. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, basketball, a gym, billiards and hiking. Evening entertainment includes live music.

meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can order à la carte. Set menus are available at lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Embassy Suites by Hilton Phoenix Downtown North Amenities at Embassy Suites by Hilton Phoenix Downtown North

  • Facilities

    • -

      Lobby

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      24-hour reception

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      Conference Room

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      Internet access

    • -

      Room Service

    • -

      Laundry Service

    • -

      Garage

    • -

      Pets

    • -

      Elevator/ Lift

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

    • -

      Smoke detector

    • -

      Wifi

    • -

      EV Charging Station

  • Business Center and Conferences

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      Business Center

  • Common Area

    • -

      Reception

  • General Services

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      Concierge

    • -

      Luggage storage

    • -

      Multilingual Staff

    • -

      Wake-up Call / Service

    • -

      Wheelchair

  • Hygiene

    • -

      Contactless check-in/-out

  • Meals

    • -

      Breakfast Buffet

    • -

      Breakfast Served

    • -

      Continental Breakfast

    • -

      Bar

    • -

      Restaurant

  • Outdoor Activities and Sports

    • -

      Outdoor sports

    • -

      Water sports

  • Payment

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      ATM

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      TV

    • -

      Room service

  • Security

    • -

      Security Guard

  • Sport/Entertainment

    • -

      Indoor Pool

    • -

      Swimming Pool

LocationLocation

Map preview

Around this property:

Bus Station

1500 m

Train Station

1500 m

City Centre

3000 m

Tourist Centre

3000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

679

Very Good

280

Average

136

Poor

50

Terrible

40

Recent Reviews: 1185

  • User:T H

    Trip type: Business

    I had a great experience

    rating25 Sept 2026

    Stayed at the embassy suites by Hilton enjoyed my stay Logan was super helpful and attentive I would definitely stay here again.

  • User:Trail32040367334

    Trip type: Friends getaway

    Great stay

    rating25 Sept 2026

    Stay was great, Logan was awesome! Had great conversation with him

  • User:bogdan2m

    Trip type: Family

    Outstanding customer service experience

    rating07 Sept 2026

    We had a short weekend trip there. All staff, from front desk to restaurant to all services were very helpful, knowledgeable and friendly. From front desk would like to recognize Karsyn and Shaina. Thanks! Maiya Wall, Owner at Embassy Suites by Hilton Phoenix Downtown North, responded to this review Thank you for taking the time to review your experience with us! We're so glad our team made your weekend trip a great experience and that everyone was helpful, knowledgeable, and friendly. We especially appreciate you recognizing Karsyn and Shaina. We hope to welcome you back the next time you're in Phoenix.

  • User:Frank H

    Trip type: Family

    Felt welcomed by Logan

    rating08 Aug 2026

    Came here for a gymnastics meet and had a great experience. Food was great and Logan was wonderful. I know he was selling vacations but he was a great helping us feel welcome. He shared with us about the area and was extremely helpful. Maiya Wall, Owner at Embassy Suites by Hilton Phoenix Downtown North, responded to this review Thank you for your 5-star review! We're so glad you had a great experience during your gymnastics meet and enjoyed the food. We're especially happy to hear that Logan helped you feel welcome and gave you some helpful insight into the area. We'll be sure to share your kind words with him!

  • User:Anthony F

    Trip type: Business

    The Great Haley Embassy's guest ambassador

    rating26 Jul 2026

    ????? Exceptional Service from Haley — Guest Ambassador at Embassy Suites Downtown PhoenixI recently stayed at the Embassy Suites Downtown Phoenix, and I want to highlight the incredible service provided by Haley, the hotel’s guest ambassador. From the moment I arrived, she welcomed me with genuine warmth and professionalism that immediately made my stay feel special.Haley consistently went above and beyond — offering helpful local recommendations, checking in to make sure I had everything I needed, and handling every interaction with the kind of care and attention you rarely see. Her positive attitude and commitment to great guest service truly stood out.Because of Haley, I’ll absolutely be returning to this location.Embassy Suites Downtown Phoenix is fortunate to have her representing their team. Maiya Wall, Owner at Embassy Suites by Hilton Phoenix Downtown North, responded to this review Thank you for taking the time to share such a thoughtful review! We're so glad Haley made such a great impression and helped make your stay a memorable one. We'll be sure to share your kind words with her. We look forward to welcoming you back to Phoenix!

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