Hilton Phoenix Resort at the Peak

Name: Hilton Phoenix Resort at the Peak
Address: 7677 N 16th St, Phoenix Area - AZ, united-states
Telephone: +44-204-505-9777
Rating: 3.7

Northern Phoenix, Phoenix Area - AZ, United States

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About Hilton Phoenix Resort at the Peak

location

Nestled into the slopes of the Phoenix North Mountains, this resort property is located on 27 acres of land, surrounded by the Sonoran Desert. Guests will find restaurants in the immediate vicinity and the Biltmore Fashion Park shopping centre is 10 minutes away by car. The Arizona Snowbowl is around 2 hours and 40 minutes by car from the club resort, Tonto National Forest is a 2-hour drive away and Grand Canyon Village is roughly 4 hours' drive away. Scottsdale is approximately a 25-minute drive from the family-friendly conference hotel and other nearby places of interest include the Desert Botanical Garden and Phoenix Zoo (both 20 minutes by car), Chase Field (15 minutes), North Mountain Park (10 minutes) and Castles 'n Coasters (18 minutes). The centre of Phoenix is just 10 minutes away by car, and it is approximately 15 km to Phoenix-Sky Harbor International airport.

facility

Guests have a choice of 563 non-smoking rooms located in two 4-storey buildings with lifts. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. A business centre with fax machine and projector is available.

rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The pool area also includes a hot tub, a waterslide and a pool bar. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including tennis, basketball, crazy golf and golf. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, bowling, yoga, callisthenics and aerobics. There is a wellness area with a spa, a steam bath and a beauty salon and, for an additional fee, a sauna and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.

meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Diet meals and children's meals can be prepared on request. The resort also offers special catering options. The resort offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hilton Phoenix Resort at the Peak

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Shops
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  Conference Room
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  Internet access
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  Laundry Service
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
Common Area
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  Picnic area
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  Sun Deck
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Packaged meals
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Toiletries
Security
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Gym
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  Golf
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  Tennis
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  Events
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  Water Park

Location

Around this property:

Centre

15000 m

Airport

17000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1589

Very Good

1432

Average

877

Poor

465

Terrible

344

Recent Reviews: 4707

User:Mfouche
Trip type: Family
Love the resort - not a fan of the lack of emergent planning
01 Jul 2026
My review is based off our full experience. The hotel itself was great the families there were very inviting and we loved the culture. Kids played in the courtyard late at night. Our conditioner bottle in the hotel room was detached from the shower wall and it was empty. We had our own cleaning items but would have been nice to see it available. My daughter however was injured at their water park. No one had any knowledge of how to address an urgent situation: the girl at the water slide did not have anything to say except to call security when my daughter was hurt coming down the slide. My daughter had something impelled inside into her foot and There was no inspection of the slide after my daughter was hurt which was concerning considering the metal debri found in her foot at the hospital was not reviewed by staff to prevent further injury. No one stopped the slide to evaluate the injury, no one on staff knew what to do and there was not a first aid kit with tweezers or anything available to assess my daughter’s injury. Security came with gauze and wound spray but they too had no experience dealing with this type of wound. In fact they stated any life threatening issues they would’ve called in as 911 but they were not prepared. This is disheartening as us parents are not medical professionals and should not have to make decisions like this for our kids. My daughter is now ok but why is there no staff that knows how to address emergency situations or advised how to pursue security issues? All I know is when security was called they were advised to leave the decision up to me and that was not a solid plan: I chose my child to have the best possible plan which was EMS eval which led us to Phx children’s hospital: we did X-rays as the distraction of the foreign object was unknown and my daughter is good but it disheartening to know we have to make our own choices when it comes to safety to our own kids. Luckily the parents who seen what we went through were kind and supportive. it’s crazy to think a resort leaves it up for the parent to know what’s best in emergent situations with no plan or first aid kit on board.
User:Cass W
Trip type: Friends getaway
Not a good experience.
18 Jun 2026
We were looking forward to staying here. However, there was a lot of construction going on that we weren't made aware of. It was noisy and disturbing early in the morning. I would have booked somewhere else had I known there was major construction going on. The noise was very disturbing. Also, we paid for late check out. We were then locked out of room! We were never made aware of the late check-out policy. Which is - you have to go down to the front desk to get your room card re-coded. Very frustrating experience. The room was clean. That was the only nice part. All in all, I was very disappointed.
User:Shadman S
Trip type: Family
Hilton Phoenix Resort at The Peak – Luxury, Business, History & Entertainment
03 Jun 2026
User:Hong P
Trip type: Family
Very family-friendly
23 May 2026
My children had a wonderful experience here. Very family-friendly and clean, with good overall service. The noise level was moderate, and the amenities were nice.The rooms could use a little updating, and our door kept getting stuck during the stay. The location was great, though there was no complimentary breakfast, so food had to be ordered onsite. Service was a little slow at times, but the ladies working there were wonderful and very kind. Grace was excellent. The food was good, though the options were limited, and the pricing was fair.
User:Kathi C
Trip type: Family
Good service
18 May 2026
Good customer service, comfortable beds and spacious room.