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Sheraton Phoenix Downtown

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Sheraton Phoenix Downtown

locationDowntown, Phoenix Area - AZ, United States

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About Sheraton Phoenix DowntownAbout Sheraton Phoenix Downtown

location

This hotel is located right in the heart of Phoenix.

facility

The hotel has a lift and features 1000 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service and a laundry service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, satellite television, a radio, a games console, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and horse riding are available. Water sports enthusiasts are offered canoeing. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, squash and aerobics. A spa and hydrotherapy treatments are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte). Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available.

Amenities at Sheraton Phoenix Downtown Amenities at Sheraton Phoenix Downtown

  • Facilities

    • -

      Air conditioning

    • -

      Lobby

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      24-hour reception

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      Currency Exchange

    • -

      Shops

    • -

      Conference Room

    • -

      Internet access

    • -

      Room Service

    • -

      Laundry Service

    • -

      Pets

    • -

      Elevator/ Lift

    • -

      Laundry

    • -

      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Spa

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Sun Deck

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Wake-up Call / Service

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Special Diet

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      Continental Breakfast

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      Bar

    • -

      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Outdoor sports

  • Payment

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      ATM

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

    • -

      TV

    • -

      Room service

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      Toiletries

  • Security

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Swimming Pool

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      Tennis

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      Events

  • Transfers

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      Shuttle Service

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1042

Very Good

673

Average

177

Poor

63

Terrible

67

Recent Reviews: 2022

  • User:edwin_sfbay

    Trip type: Business

    Phenomenal Service & a Great Stay in Downtown Phoenix!

    rating22 Sept 2026

    I recently stayed at the Sheraton Phoenix Downtown and had an amazing experience from start to finish! What really stood out was the phenomenal service—the staff was professional, friendly, and... more »

  • User:billn635

    Trip type: Business

    This team is so good at large conventions!

    rating22 Sept 2026

    They recognize and provide excellent Bon-Voy elite benefits. They are friendly and effective from front to back of the property. Was treated to early check in, upgraded to very nice... more »

  • User:LisaHSays

    Trip type: Business

    Attention Event/Conference Planners! Going to Phoenix? Need a hotel for your participants?

    rating22 Sept 2026

    If you are planning an event or conference in Phoenix Arizona I highly recommend the Sheraton Phoenix Downtown. Beautiful, modern guest rooms, amazing Sheraton Lounge for Bonvoy Members, relaxing pool... more »

  • User:861HeatherS

    Trip type: Business

    No sleep at Sheraton

    rating22 Sept 2026

    I’m up at 3:30am bc an employee is dragging pool furniture to rearrange it. The scraping noise is awful. The first night it happened at midnight, the second night at... more »

  • User:ticoalra

    Trip type: Business

    Lovely Convention Center Hotel

    rating22 Sept 2026

    This was my first time here since the renovation and it was lovely. I scored a corner room on a high floor and it was fantastic. It was spacious with... more »

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