Hilton Garden Inn Pittsburgh University Place

Name: Hilton Garden Inn Pittsburgh University Place
Address: 3454 Forbes Ave, Pittsburgh - PA, united-states
Telephone: +44-204-505-9777
Rating: 4.1

Downtown, Pittsburgh - PA, United States

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About Hilton Garden Inn Pittsburgh University Place

location

The city hotel is conveniently located in the heart of Oakland's medical and education district, within a short walk of Pittsburgh's renowned University Pittsburgh Medical Center, which includes the Children's Hospital, Presbyterian Hospital, Montefiore Hospital and Magee Women's Hospital. Downtown Pittsburgh is approximately a 10-minute drive from the business hotel and the Southside Works and Carnegie Museum of Natural History are 5 minutes away by car. Pittsburgh International Airport is approximately 29 km from the hotel.

facility

The hotel welcomes guests in a 10-storey building with a lift and 198 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, a laundry service and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

The hot tub in the pool area promises pure relaxation. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, callisthenics and aerobics. A spa and a sauna are available in the wellness area.

meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hilton Garden Inn Pittsburgh University Place

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Games room
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  Garage
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Playground
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  CleanStay (Hilton)
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  Packaged meals
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  Protective hygiene screens
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  Protective masks for guests
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  Safe Stay (AHLA)
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Breakfast Buffet
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  Continental Breakfast
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  Lunch Buffet
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  Set menu dinner
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  Set menu lunch
Sport/Entertainment
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  Aerobics
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  Billiards/Snooker
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  Gym
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  Jacuzzi
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  Sauna

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

683

Very Good

427

Average

190

Poor

Terrible

Recent Reviews: 1440

User:KristinC909
Trip type: Family
Convenient location, clean, and accommodating staff
21 Feb 2026
The location of this hotel was convenient. The decor is older style but the hotel is very clean and the beds were comfortable. What really stood out is how accommodating the front desk staff was. There was a hiccup with my third party reservation and they were immediately so helpful and solved the problem quickly, especially Celine. Check out and valet were smooth.
User:Ashley H
Trip type: Solo travel
Dirty beds
25 Jan 2026
I’m going to start with cons because during the heaviest snow storm we ever had, I had to leave and drive home through dangerous weather. Other rooms were full. Cons: beds were disgusting. Looking at the mattresses after becoming extremely itchy and a bad skin reaction on my face…. I noticed a bite or two on my arms and back. Started digging through beds… blood on the sheets, yellow red stains all over the mattresses that they tried to cover with multiple bed covers. Pillows were just as bad. Looked on google reviews: they had a history with bed bugs. I immediately changed, walked out of there in a blizzard, and went home. The drive home was very uneasy. Pros: close to city hospitals, powerful hot shower, fridge, microwave, tv. They need to change their beds and clean better. Hilton Hilton, Owner at Hilton Garden Inn Pittsburgh University Place, responded to this review Thank you for taking the time to provide feedback on your recent stay. We take the cleanliness of our hotel very seriously and are immediately looking into this situation. We promptly report to a pest control company when it is reported to the hotel directly. Please contact the hotel at PITUC_GM@Hilton.com.
User:PhillC
Trip type: Family
The airport shuttle is a LIE
07 Dec 2025
Hilton App indicates that this hotel has an airport shuttle.They do not. They tell guests the shuttle is "broken" and then instruct guests to use some voucher for a car service.The car service people are grumpy because they can't say no, but apparently the voucher doesn't properly reimburse them.And apparently this isn't a new or temporary situation.Hilton should remove the part about the shuttle, and consider revoking their branding from this dishonest property. Hilton Hilton, Owner at Hilton Garden Inn Pittsburgh University Place, responded to this review Thank you for taking the time to review the hotel, however the Hilton Garden Inn Pittsburgh University Place does not have a shuttle service. There are multiple Hilton Garden Inn locations in Pittsburgh- one being on University Blvd that would have a shuttle to the airport. We hope in the future you will chose to stay with this hotel.
User:Grahamb2105
Trip type: Couples
Good hotel with access to Pittsburgh life
24 Nov 2025
We were a bit concerned when we booked this hotel it may be a bit out of the way, but being close to Pitt Uni it was good for cafes and bars for breakfast and evening meal. When we worked out the buses it was a short hop to Downtown as well. We found the staff to be super friendly (a Pittsburgh trait), and helpful. There were a few issues in the room where a tiny bit of maintenance was required. The amenities in the room were excelllent,
User:N R
Trip type: Solo travel
Emblematic of corporate greed
20 Nov 2025
DO NOT RECOMMEND. The hotel does NOT have free on-site parking, you will be forced to pay $35 for valet parking if you want to park there, and the hotel website does NOT clearly display that there is ONLY valet parking. Additionally, you are afforded NO opportunity to cancel or even modify your booking if the stay is within 21 days (3 weeks!!) regardless of when you booked (even 1 minute after booking and it cannot be changed). Shady practices for a shady company. They pinch every conceivable penny and it shows in the quality. Will not be staying here again. For the same price with valet you could stay at The Mansions on the better side of campus.