Country Inn & Suites By Radisson, San Antonio Medical Center, Tx

Recent Reviews: 482

• User:Camper37286352627

  Trip type: Solo travel

  🙌

  17 Jan 2026

  Nice staff. Good breakfast. Car is safe with gated entrance and exit. Just wish water bottles would be given and that the cable was better.

• User:Camper687485

  Trip type: Solo travel

  Stay somewhere else. It’s not worth the money.

  26 Aug 2025

  The hotel is gated. There is no direction/sign indicating how to get in the gate. Our Lyft driver pulled up to the intercom and pressed the button. We received no response for 5 minutes. Another hotel guess walking up to the gate instructed us to just drive up to the gate for it to open. We entered our room to find the tv on. There were gross stains all over the carpet. There were multiple large stains on the mattress. There was no drain plug in the sink so contacts, earrings, rings could easily fall into the drain requiring you to cover the drain with a towel. The light in the shower wasn’t working. I expressed my concerns to the hotel chain when asked to rate my experience during and after my stay with no response. David Tomak, General Manager at Country Inn & Suites By Radisson San Antonio Medical Center TX, responded to this review Thank you for your feedback. We apologize for the confusion with accessing the gated entrance. For future visits, please note that drivers must pull up to the gate where it clearly states “Welcome – Enter Here” for it to open. We also sincerely apologize for the issues you experienced in your room and appreciate you bringing them to our attention, as your feedback helps us improve.

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• User:GoPlaces64824773335

  Trip type: Solo travel

  The greatest hotel ever

  01 Mar 2025

  Upon arrival at this hotel with a prior reservation I was greeted at the main entrance by Michelle the front desk manager she absolutely made sure that my needs were met the room is extremely clean and the hotel in general is really a fantastic facility it beats out any of there competitors I travel a lot I have stayed in hotels from hell. But because of people like David the general manager and Michelle the front desk manager this particular property will remain very busy it’s the caliber of people on staff that truly makes the difference in your stay and also returning to this facility they also have an amazing breakfast on site for each registered guest so my advice to all travelers stay at this particular location at the medical center you’ll be glad you did David Tomak, General Manager at Country Inn & Suites By Radisson San Antonio Medical Center TX, responded to this review Thank you so much for your kind words! We’re thrilled to hear that Michelle, David, and our entire team made your stay so positive. It’s wonderful to know that you found the hotel clean, comfortable, and our breakfast enjoyable. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to the Medical Center!

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• User:aspen2025

  Trip type:

  Making away feel like home

  22 Feb 2025

  They are making sure to include you as family- like your visit with us should be a happy one ... njoy David Tomak, General Manager at Country Inn & Suites By Radisson San Antonio Medical Center TX, responded to this review Thank you for your wonderful feedback! We’re so glad to hear that our team made you feel like part of the family and helped make your visit a happy and enjoyable experience. We look forward to welcoming you back soon!

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• User:Margaret K

  Trip type: Business

  Horrible Experience, will NEVER return

  21 Feb 2025

  The positives: check in was quick, ample parking, the bed was firm and pillows soft, and the breakfast was above average with a variety of hot and cold items to choose from.Aside from the above, my experience at this hotel was a disaster almost from the very beginning. I have a laundry list of issues:This hotel was a little difficult to find as the entrance wasn’t well marked. When I first entered the hotel, the person at the front desk did greet me right away, although he was not very friendly. The room was very small, half the room was taken up by the bed, there were cracks in some of the walls, bubbling and peeling paint in the bathroom, cracked tiles in the shower which was improperly sealed, low flow on the shower head, some of the lights were not working, the towels were very small, thin and rough, the microwave turned on, but didn’t work properly (it turned on, but the plate did not rotate around, so the food did not heat up evenly). The carpet was stained and I had to hold the curtains together with some clips so they didn’t blow open when the heater was turned on (being on the first floor, I didn’t want any people passing by to be able to look in), one of the electrical outlets was actually coming away from the wall (it wasn’t secured to the wall) and I had to plug the clock into the outlet in the bathroom area by the sink because it didn’t work when plugged into either one of the outlets next to the bed and the refrigerator did not cool down very well. It would have been nice to have a printed TV guide or at least a note somewhere letting guests know on which channel the TV guide could be found. The icing on the cake so to speak was when some of the guests decided to start shouting and hollering right after midnight in the breakfast area by the front desk; also sounded like chairs were being dragged across the floor. After being woke up, I found it impossible to go to back to sleep (even using ear plugs). I thought maybe they’d show a little bit of consideration for other patrons and quiet down, but after about 45 minutes of their noise making, I called the front desk (this is when I was informed that other guests were causing the ruckus). The person at the front desk did say they would be addressed and after a few more minutes, it was finally quiet. I’m not sure why the front desk employee would allow such loud and rude conduct to continue unabated for 45 minutes at that time at night.Having stayed in other hotels in the San Antonio area with a weekend price tag of $60/night, I know I could have gotten a much nicer room for 60% the price of the $103/night that I paid to stay here. I can guarantee I will NEVER stay at this hotel again. And if this is an example of the entire hotel chain, I can also guarantee I’ll NEVER stay at a Choice hotel again. This hotel was a very disappointing experience to put it mildly! I wouldn’t mind paying the price if it was a decent room and I could actually get some uninterrupted sleep, but neither was the case.I can’t recommend anybody staying at this hotel for any length of time and would strongly recommend people find another place to stay. I will gladly pay more or even drive farther than I had intended in order to stay at a decent hotel. If I could have given zero or negative stars I would have. David Tomak, General Manager at Country Inn & Suites By Radisson San Antonio Medical Center TX, responded to this review Thank you for sharing such detailed feedback. We sincerely apologize that your stay did not meet expectations. It’s clear that multiple aspects of the room and overall experience fell short—from maintenance issues like the cracked tiles, peeling paint, and malfunctioning appliances, to disturbances that affected your rest.We also regret that the noise situation and our team’s response caused additional frustration. Your comments about room size, cleanliness, and amenities are noted, and we will share them with our management team to address the concerns immediately.Please know that this is not the standard we aim to provide, and we are committed to improving the experience for all our guests. We truly appreciate you taking the time to detail your stay, and we hope that if you ever give us another chance, we can provide the quality and comfort you rightfully expected.

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