Econo Lodge Inn & Suites Downtown Northeast

Recent Reviews: 72

• User:Erin C

  Trip type: Solo travel

  Pretty run down

  30 Jul 2025

  I stayed 2 nights here and it is pretty run down. The door was cracked like someone kicked the door in and the smoke alarm was missing. Everything in the room was old and there were lots of stains on everything. The sheets on the bed were a bit old and stained but I admit I did wet the bed so part of that was down to me. There was no argument about it anyway so maybe they just didn't even notice. The place is a long way from town so you need to drive or get an uber but there is a good bar just down the road. Some of the guys at the bar were a bit creepy but at least it was only at the bar and not at the motel. I actually felt pretty safe her once I locked the door. For the price I would try it again. Hotel Manager, Owner at Econo Lodge Inn & Suites San Antonio near Frost Bank Center, responded to this review Dear Guest,Thank you for your detailed review. We appreciate your honesty and are glad you felt safe and found value during your stay. Your comments will help us focus on needed updates and improvements. We hope to provide a more comfortable experience on your next visit and truly appreciate your understanding.Sincerely, Hotel Manager

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• User:Rrosado01

  Trip type: Family

  Run for the hills!

  09 Mar 2025

  We had to change rooms twice because the beds were slept in and had blood. BLOOD! on it. The curtains were disgusting, the shower curtain had what looked like poop and there were roaches!! We picked up this hotel due to the convenient location and because they were supposed to have breakfast. They don’t! The pictures posted in this page are very old. The place is all dirty and trashy. My advise? Spend your money elsewhere! Hotel Manager, Owner at Econo Lodge Inn & Suites San Antonio near Frost Bank Center, responded to this review Dear Rrosado,We’re very sorry to hear about your experience. This is far from the standard we aim to provide, and we take your concerns seriously. Your feedback will be shared with our team to address these issues. We regret that we did not meet your expectations and appreciate your honesty.Sincerely, Hotel Manager

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• User:lizfS4815OW

  Trip type: Family

  Sleep in your car. You will be happier and healthier

  15 Mar 2024

  I would rather have slept in my car than this place. Walked out on a prepaid reservation. Rooms were old the lobby smelled awful. The owner was unwilling to cancel my reservation. So if you have a chance bypass this property. Choice Hotels would not stand behind this owners decision. Avoid at all costs. Hotel Manager, Owner at Econo Lodge Inn & Suites San Antonio near Frost Bank Center, responded to this review Dear Guest, Thanks for your comments. We clean rooms on a regular schedule, as indicated. We take pride in the level of cleanliness and service we provide. I apologize for any cleaning lapses You can be sure that nothing means more to us than completely satisfying our guests. Sincerely,Hotel Manager

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• User:MollyU22

  Trip type: Couples

  Clean and convenient and decently priced

  19 Nov 2023

  Stayed one night for a early morning flight. Only 10 minutes from the airport. Friendly night clerk. Room was clean and moderately updated. There was definitely somewhere and tear on the furniture and walls, and some stains on the towels. The towel rack in the bathroom was coming out of the wall. The freezer in the fridge was full of ice and needed to be defrosted. But overall everything works fine and was clean. The bed was lumpy and the pillows half-sized, so that's definitely something they should improve on. And even though it was next to a highway, the air conditioner noise mostly drowned out the traffic noise. Didn't hear any other guest s and we were accommodated for our request on the top floor. Would stay again for an overnight if needed. Hotel Manager, Owner at Econo Lodge Inn & Suites San Antonio near Frost Bank Center, responded to this review Dear Guest,We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay.Sincerely,Hotel Manager

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• User:shenezia u

  Trip type: Business

  Friendly staff clean room

  21 Jun 2023

  Clean hotel great airport shuttle friendly staff . This hotel is near the airport not much to do around the area but if you have a connecting flight ✈️ this is the perfect spot for you and your family . Great airport hotel! Hotel Manager, Owner at Econo Lodge Inn & Suites San Antonio near Frost Bank Center, responded to this review Dear Guest,Thank you for taking the time to review your recent stay at our hotel. We're thrilled to hear that you enjoyed your visit with us and that our hotel met your expectations. Cleanliness is a top priority for us, and we're pleased to hear that you found your room and the hotel clean. We're also delighted that our airport shuttle service and friendly staff contributed to a positive experience. We appreciate your kind words and recommendation to fellow travelers. Our hotel is indeed a great choice for those who need a comfortable place to stay near the airport. Thank you for choosing our hotel, and we hope to welcome you back again in the future.Sincerely,Hotel Manager

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