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Surestay Plus Hotel By Best Western San Antonio North

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Surestay Plus Hotel By Best Western San Antonio North

locationSix Flags, San Antonio - TX

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About Surestay Plus Hotel By Best Western San Antonio NorthAbout Surestay Plus Hotel By Best Western San Antonio North

Location

This hotel is located in San Antonio. The nearest airport is San Antonio - International (SAT).

Facility

Guests have a choice of 74 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, room service, an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. A desk is provided. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. After an eventful day, guests can work out and recharge in the gym.

Meals

There is a bar on the premises. Bed and breakfast is offered as a catering option.

Amenities at Surestay Plus Hotel By Best Western San Antonio North Amenities at Surestay Plus Hotel By Best Western San Antonio North

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

30

Very Good

9

Average

11

Poor

12

Terrible

20

Recent Reviews: 82

  • User:A A

    Trip type: Business

    Time well stayed

    rating09 May 2026

    I stayed for a few weeks and I had a great experience. The staff was kind and attentive to my needs. Guest Relations Manager, Other at SureStay Plus By Best Western San Antonio North, responded to this review Hi aaF434XB, Thank you so much for taking the time to share your experience! We’re truly delighted to hear that your extended stay with us was a great one.It’s wonderful to know that our staff made a positive impression through their kindness and attentiveness. Providing helpful and caring service is something our team takes great pride in, and it means a lot to hear that it made your stay more comfortable.We’re especially glad that we were able to meet your needs throughout your stay and help make your time with us enjoyable over the course of several weeks.Thank you again for your kind words and for choosing to stay with us. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the future!

  • User:Wanderer08507183516

    Trip type: Family

    A good family location that felt like home or kick your feet up and just relax and enjoy the scene and quietness before

    rating25 Dec 2025

    Yes very convenient for the location it was very convenient to be able to get around town not far from the hotel. Rooms were spacious staff was good food was good and it felt like I was going to die in a swimming pool because it cooled me down from the hot summer heat that was burning me very awesome Guest Relations Manager, Other at SureStay Plus By Best Western San Antonio North, responded to this review Hi Wanderer0807183516, Thank you so much for taking the time to share your experience! We’re delighted to hear that you found our location convenient for getting around town and that you enjoyed the spacious rooms. It’s wonderful to know that our staff and food met your expectations and that you were able to cool off in the pool on a hot summer day. It sounds like the perfect way to relax!We truly appreciate your kind words and are so glad you had an enjoyable stay. We look forward to welcoming you back again whenever your travels bring you to the area!

  • User:U5133IRbrians

    Trip type: Solo travel

    First time staying here

    rating16 May 2025

    The check-in person was friendly and it seemed clean. But the hotel itself looks old and needs updating. The breakfast area was the smallest I’ve seen anywhere. The breakfast area also didn’t appear to be monitored the one time I went to breakfast, it was barely after 7. There was no alternative hot drinks besides coffee. There appeared to be a bug on the juice dispenser. Guest Relations Manager, Other at SureStay Plus By Best Western San Antonio North, responded to this review Dear U133IRbrians, Thank you for sharing your feedback regarding your recent stay with us. We’re glad to hear that our front desk team made a friendly impression and that you found the hotel clean.We appreciate your honest comments about the age of the property and understand how important it is for a hotel to feel fresh and updated. Please know that we are continually evaluating opportunities to enhance our guest experience.Regarding the breakfast area, we apologize for the limited space and the lack of attention you experienced during your visit. We strive to maintain a clean and well-stocked breakfast service and take your concerns about the bug near the juice dispenser very seriously. We have shared your comments with our housekeeping and food service teams to ensure stricter monitoring and enhanced cleanliness moving forward.Thank you again for your valuable input. We hope you’ll consider staying with us again in the future so we can provide a more seamless and enjoyable experience.

  • User:Escape25999636291

    Trip type: Family

    Family trip

    rating13 Oct 2024

    We took the kids to Legoland discovery center and stayed here. The hotel was ok just bring your own sheets and towels they were stained and had cigarette holes burned through the sheets. The air conditioner would cut off and on making the room temperature uncomfortable through the night. Loud music playing you can hear everything from nearby rooms. Water for bath time was hot and cold I'm not sure why the temperature was up and down but it was terrible. The breakfast and staff was nice overall I wouldn't stay here again honestly. The hotel can use some upgrading. Guest Relations Manager, Other at SureStay Plus By Best Western San Antonio North, responded to this review Dear Escape25999636291, Thank you for taking the time to share your feedback about your recent stay. We’re glad to hear that you enjoyed the breakfast and found our staff to be nice. However, we are truly sorry to learn about the condition of the sheets and towels, the air conditioning issues, and the noise disturbances from nearby rooms.It’s unacceptable that you experienced stained linens and discomfort with the temperature control. We appreciate you bringing these matters to our attention, and we will address them with our housekeeping and maintenance teams to ensure improvements are made.We also acknowledge your concerns about the fluctuating water temperature, and we will address this issue further. While we regret that your stay did not meet your expectations, we appreciate your comments and hope you might consider giving us another chance in the future.

  • User:Cam S

    Trip type: Business

    Always a pleasant experience!!

    rating01 Sept 2024

    Due to my line of work I am always in San Antonio. I've tried many other hotels in the past but none compare to SureStay San Antonio North. I come here every time I need to stay in San Antonio. My experience is always pleasurable with no complaints what so ever. The entire staff is incredible! Trust me, you will not be disappointed. Guest Relations Manager, Other at SureStay Plus By Best Western San Antonio North, responded to this review Hi 120cams, Thank you so much for your wonderful review and for making SureStay San Antonio North your preferred choice in San Antonio! We’re glad to hear that you consistently have a pleasurable experience with us and that our staff continues to impress you.It’s always our goal to provide exceptional service and comfort, and we’re delighted to know that we’ve been able to meet your expectations every time.Thank you for your continued trust and loyalty. We look forward to welcoming you back on your next visit to San Antonio!

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