Comfort Inn At The Harbor

Recent Reviews: 299

• User:Grandma6Boys

  Trip type: Couples

  Convenient Comfort

  17 Oct 2023

  Needed a place near airport…. We have stayed at a few other Comfort Inns and we’re always pleased…. Very comfortable bed.. a little tight in the bathroom…. But very clean…. Airplane noise is loud…but at home in CT, planes landing fly over our house…so kind of used to it…😬

• User:Don C

  Trip type: Family

  Nice place but skeptical deposit refund

  24 Sept 2023

  Breakfast, great. Location is excellent. Rooms were satisfactory. No turndown service. Charged $50.75 for ice bucket that was leaking upon arrival and damaged towel used to clean water spill off floor

• User:echol438

  Trip type:

  Clean, but starting to wear down with broken doors and no elevators.

  05 Mar 2023

  Though the staff was nice, this hotel is not in good shade. We requested early check-in, but the room was not ready when we arrived at 11;30. No big deal, it was a request not a promise. The desk took my name and number and said they would call when the room was ready. I called at 3:30 to check and no one answered (room was promised at 3:00). Waited and finally arrived at 6:30pm and a different person apologized saying the room had been ready for hours and they no one had told her to call. Annoying but time. We went to our room and quickly discovered the door didn't latch, so it could be pushed open from the outside and slid open from the inside. Obviously and outside safety/privacy issue and definitely not going to work with our two little kids. Front desk clerk spent a few minutes trying to fixed it, but said she would need to call maintenance and it would be a few hours. That's a no go, we already check in late and need to get our little ones to bed. We were moved to a different room and given a slight discount since we were moved from a bunk bed suite to a king double combo. I'm not actually sure if the discount wall less than the room would have been had I booked that one to begin with. In the second room the phone didn't work making contacting the front desk difficult. Office informed with no solution. We dealt with it. My parents stayed onsite as well and their shower had only a half wall causing the floor to flood with each shower. They could not move rooms since they needed the bunk bed and the only other bunk bed room (ours) couldn't lock, so they stayed put. This hotel also doesn't have an elevator, so we spent much of the early morning and late night listening to people bang their rolling bags up and down the adjacent stairs. That said, the room was clean and the breakfast was as expected with fruit, cereal, a waffle maker, etc. If you need s place nearby that is fairly clean and safe this place will work, but keep your expectations low. Also be warned- they have a pool that is open year round, but it is not heated. Jacqueline Dominguez, General Manager at Comfort Inn San Diego Airport At The Harbor, responded to this review Dear Echo, Thank you for commenting regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to meet your expectations in regards to accommodations. We have worked to remedy the issues you encountered during your stay, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

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• User:kathtripadvb

  Trip type:

  Not what they promised

  26 Feb 2023

  The check in person was rude and the room marginal. There was no breakfast as was stated and the closet smelled like urine. They offered a bottle or room deodorizer I think it is silly to have to make this 200 words too! Jacqueline Dominguez, General Manager at Comfort Inn San Diego Airport At The Harbor, responded to this review Dear Kathrine, Thank you for commenting on your recent stay On behalf of our entire team, I would like to apologize for failing to exceed your expectations in regards to accommodations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

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• User:droraback

  Trip type: Business

  Be warned

  25 Feb 2023

  I was looking for an inexpensive place to stay near the airport. I should have looked harder. This hotel is more motel, with doors facing the street. In my room, the door didn’t seal properly so the sounds from the street were super loud. The wall unit heater growled all night. The furnishings and decor are pretty shabby. The worse part of my experience was having to step over a homeless person sleeping in front of the office door when I went to check out. There are loads of nicer hotels nearby. This place is not worth it. Jacqueline Dominguez, General Manager at Comfort Inn San Diego Airport At The Harbor, responded to this review Dear Droraback, Thank you for commenting regarding your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet your expectations with accomodations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

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