Days Inn & Suites By Wyndham San Diego Sdsu

Recent Reviews: 421

• User:MDBox

  Trip type:

  Room problems, no help despite statements they would - overpriced, under delivered.

  05 May 2023

  I held off writing a review, but have given up - water leak in our room the first night, they had no other rooms available, manager said he'd give us Wyndham credits (and didn't), called again asked for at least partial refund, manager said 'owner' would have to help us - no response. The rooms weren't in great shape to begin with, the 'breakfast' was very very minimal, and the price high, but the only thing we could find. Based on the high price, low quality, and failure from the manger or owner to help with any kind of refund or credit for our lost night of sleep I have to strongly recommend not to stay here.

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• User:ScottBPetaluma

  Trip type:

  Over priced very basic property and mold in bathroom.

  18 Nov 2022

  Find some where else to stay. This Days Inn is over priced, has absolutely no personality, the breakfast is pathetic, and it truly feels like a low end motel. The owner(s) need to make an effort to improve the customer's experience. Some décor, a decent breakfast, and when a customer checks in during the evening, we don't want to speak through a plexiglass shield and pass our credit card through a slot. Guest Relations Manager, Owner at Days Inn & Suites by Wyndham San Diego Sdsu, responded to this review Hi ScottBPetaluma,Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are sorry to learn that your experience was anything less than exceptional due to breakfast and we regret to hear that you weren't thoroughly impressed with our staff and the value as well. Our expenses have increased with inflation along with everything else, and we have to adjust our rates accordingly. We will work harder to provide the value that our guests deserve, and we apologize for any inconvenience this may have caused. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

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• User:rmitra858052

  Trip type:

  Nice motel but can improve

  28 Sept 2022

  The motel had no drinking water available. When we requested, we were told that we have to go the nearest gas station to get water, even though it was fairly late in the evening and we were unfamiliar with the area. It would be nice if they provide drinking water to their guests, if requested, even if they charge a fair price for it. Guest Relations Manager, Owner at Days Inn & Suites by Wyndham San Diego Sdsu, responded to this review Hi rmitra858052 ,Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want to apologize for the temporarily lack of drinking water this is such unusual circumstances. It is very important to us to make sure that every guest enjoys a comfortable experience. I hope that this will not deter you from enjoying our accommodations and services in the future.

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• User:lmroos662748

  Trip type:

  Way overpriced and dirty.

  24 Aug 2022

  We cleaned the bathroom and did the best we could cleaning the bedding. It was just gross and overpriced. The tub had clumps of hair and dirt and grime. Had to clean the counter because of caked on food. Sink was dirty. The bed had hair and dirt on it. Gross Guest Relations Manager, Owner at Days Inn & Suites by Wyndham San Diego Sdsu, responded to this review Hi Imroos , Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

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• User:jenfan888

  Trip type:

  3-night Stay

  15 Aug 2022

  Check-in/Check-out process was very efficient. The room itself was very modern/simple and clean and we loved it. Decor was remodeled with beautiful floating wood counters/shelving and plank flooring throughout. Based on the location on somewhat busy street, you would think it wouldn't be very quiet but overall it was pretty quiet at night. If you don't want to eat the breakfast in the lobby, there is a cute breakfast place called Sunshine Pancake House a short walk away which was super yummy. Overall, this Days Inn exceeded my expectations and I would recommend to anyone in the area. Guest Relations Manager, Owner at Days Inn & Suites by Wyndham San Diego Sdsu, responded to this review Hi Jenfan ,Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! Our hotel takes pride in being newly updated and furnished with modern amenities as well, so it's a pleasure that it has been noticed! It is so rewarding to hear that we were able to give you a five star experience and we look forward to your next visit!

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