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The Cassara Carlsbad, Tapestry Collection By Hilton

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The Cassara Carlsbad, Tapestry Collection By Hilton

locationCarlsbad - Oceanside, San Diego - CA

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About The Cassara Carlsbad, Tapestry Collection By HiltonAbout The Cassara Carlsbad, Tapestry Collection By Hilton

Location

This hotel is located in Carlsbad by the Sea.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. Other features include a telephone and WiFi (no extra charge). Bathrooms are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Guests can cool off in one of the 2 outdoor pools. There is a children's swimming area as well. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Sun loungers and parasols are available on the sun terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. With water skiing, windsurfing, jet skiing, sailing and diving available, fans of water sports will have plenty to choose from. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and billiards. A spa and steam bath are available in the wellness area.

Meals

The dining area includes a restaurant and a bar. Full board can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Staff are also happy to provide children's meals.

Amenities at The Cassara Carlsbad, Tapestry Collection By Hilton Amenities at The Cassara Carlsbad, Tapestry Collection By Hilton

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Full Board

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Water Skiing

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

318

Very Good

122

Average

56

Poor

20

Terrible

33

Recent Reviews: 549

  • User:Trek282900

    Trip type: Couples

    Enjoyable!

    rating07 Jun 2026

    Very nice hotel! Some of the staff were very hospitable and solutions-oriented, including Scott at the Lobby Bar, and Chase and Andy at the Front Desk. The "quiet pool," outside the main lobby, was for the most part just that...quiet. There were several times where the parents did not care to manage their kids to comply, however. But...it IS a pool. For the price point, my better half and I were a bit surprised that the mattresses did not meet expectations. Also, the hotel is far from sound-proof, and we could here pretty frequent "steps from above" throughout our stay. Additionally, explanation of the Resort Fee at check-in was not quite accurate...to utilize full credit of the $25/day fee, which can be applied to F&B charges, one must charge each day, and not expect an accrual of credit at check-out. Cheers! General Manager, General Manager at The Cassara Carlsbad, Tapestry Collection by Hilton, responded to this review Thank you so much for taking the time to share your experience with us. We are happy to hear that your stay was overall satisfactory. Our team works hard to ensure that every guest receives attentive, professional service, so thank you for taking the time to recognize their efforts. Your patience is greatly appreciated regarding other families at the pool, as children can certainly get overly excited in these situations. We are disappointed to hear that the mattresses and resort fees did not meet your expectations, but we hope that these inconveniences did not overshadow your trip to Carlsbad. Hopefully, we can look forward to seeing you again at The Cassara Carlsbad, Tapestry Collection by Hilton.

  • User:Escape03488854922

    Trip type: Family

    Beautiful and convenient location, great staff, but completely understaffed during brunch buffet.

    rating05 Jun 2026

    We came here with the family for a Legoland trip. The location is wonderful and the pool makes you wonder why you're going to Legoland at all. However, the beds were the most uncomfortable beds we've been on, even my kid was complaining, and the carpet needs a refresh. There's only so much the cleaning staff can do. We went to the breakfast buffet, and the staff were wonderful, but completely overwhelmed. Only three staff doing everything, including restocking the buffet food, clearing the tables, taking orders among other things. The management needs to get more staff if they're going to charge $25. There were no clean tables, the buffet was only half stocked and it was difficult to get coffee. The staff were running around trying their best trying to serve over 50 guests at once.I would probably come back just for a staycation, but the management needs to hire more staff! General Manager, General Manager at The Cassara Carlsbad, Tapestry Collection by Hilton, responded to this review Thank you for your comments regarding your stay with us. Whether positive or constructive, we appreciate knowing what our guests experienced. Our Breakfast Buffet is meant to be a tasty and enjoyable experience, so while we're pleased you found our team friendly and helpful, we apologize for any delay in service. We understand how frustrating that can feel and assure you that we're reviewing this internally. We hope your Legoland adventure was fun and that you'll join us again for your next staycation.

  • User:Ruben S

    Trip type: Family

    The meaning of hospitality. Putting guest first.

    rating03 Jun 2026

    My son picked out this hotel. The picture on looks really nice . It didn't disappoint. My son showed me his room I noticed a smell like when shampoo a carpet but didn't let it dry completely kinda smell and didn't fell fresh. Like my room. He noticed my room felt fresh and smelling good. He went and talked to a staff member and told them about the room. They were quick to give him another room that was 100 percent better. So thank you for that. Because of you kindness and caring for your guest. I will recommend your hotel to family and friends. Thank you again. General Manager, General Manager at The Cassara Carlsbad, Tapestry Collection by Hilton, responded to this review Dear Ruben,Thank you for your thoughtful review. While we are delighted our hotel lived up to expectations, we apologize for the issue with your son's room. Our team will do everything possible to create an enjoyable experience, and it was our pleasure to quickly remedy this concern. You pay us the greatest compliment by recommending our property to your family and friends. We hope to have the opportunity to welcome you back to The Cassara Carlsbad, Tapestry Collection by Hilton.

  • User:Lejla S

    Trip type: Family

    Lejla

    rating26 May 2026

    I truly enjoyed my stay at this hotel. From check-in to check-out, the staff was professional, kind, and attentive. The room was clean, modern, and very comfortable. The hotel’s location made it easy to explore the area, and the overall experience was excellent. Highly recommended!. General Manager, General Manager at The Cassara Carlsbad, Tapestry Collection by Hilton, responded to this review Dear Lejla S,We’re so happy to hear you truly enjoyed your stay with us. It’s wonderful to know our team helped create a welcoming experience from check-in through check-out, and we’re glad you found the room comfortable and our location convenient for exploring Carlsbad. We appreciate your recommendation and hope to welcome you back again soon.

  • User:Guide57011940052

    Trip type: Family

    Outstanding

    rating25 May 2026

    Excellent place! I highly recommend it! General Manager, General Manager at The Cassara Carlsbad, Tapestry Collection by Hilton, responded to this review Thank you for sharing such wonderful feedback about your experience at The Cassara Carlsbad, Tapestry Collection by Hilton with us. It’s truly rewarding to know your visit left such a positive impression, and your recommendation means a great deal to our team. We sincerely appreciate you choosing to stay with us and look forward to welcoming you back again for another exceptional visit in the future.

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