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Fairmont Heritage Place - Ghirardelli Square

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Fairmont Heritage Place - Ghirardelli Square

locationFishermans Wharf, San Francisco Area - CA

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About Fairmont Heritage Place - Ghirardelli SquareAbout Fairmont Heritage Place - Ghirardelli Square

Location

This hotel is located in the centre of San Francisco.

Facility

The hotel has a lift and features 53 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave, a tea/coffee station and a dishwasher. Further amenities include a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a CD player, a DVD player and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. Leisure activities and facilities at the hotel include cycling/mountain biking, crazy golf, a gym, table tennis and massage treatments or, for a fee, a beauty salon. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts payment by MasterCard.

Amenities at Fairmont Heritage Place - Ghirardelli Square Amenities at Fairmont Heritage Place - Ghirardelli Square

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Minigolf

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      Sun terrace

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      Table Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

723

Very Good

121

Average

30

Poor

14

Terrible

14

Recent Reviews: 902

  • User:mike h

    Trip type: Solo travel

    Garbage

    rating23 Nov 2025

    Rooms are right above the garbage area, which holds all the trash from all the bars, ice cream shops, restaurants-- all the daily trash from the entire Ghirardelli Square.In early mornings well before 9am, bottles are loudly broken and thrown into a vehicle next to the garbage dump area. The glass breaking and throwing also happens in the late evenings, sometimes well after midnight.Finally, and Loudly, garbage trucks come early, 2 or 3 am.

  • User:Rick H

    Trip type: Friends getaway

    Ideal SF Escape

    rating22 Nov 2025

    We always love staying at this property. Service, location and residence style setup, make it the ideal place to stay with friends and family. This time we were joined by high school friends who we had not spent time with in years. Being able to gather in the comfortable living room or out by the Alcatraz/Bay view terrace fire pits was truly memorable. What adds to the experience is the feeling that you are on the bay but with easy access to North Beach, Russian Hill and Marina neighborhoods. The staff not only remembered us from prior stays but went out of their way to make us feel welcomed and valued.

  • User:kay m

    Trip type: Family

    Just perfect

    rating03 Oct 2025

    I can’t say enough about this property. From the moment we were greeted at the front door, to the excellent reception, we felt like we found our forever SF home. Originally I thought it was a wharf hotel and I chose it based on our activities. Now I call this Russian Hill or Ghirardelli Square because unfortunately the wharf has gotten pretty trashy. The location is perfect for any activity. Besides location, the hotel was a hip residence complete with gas cooktop, warming drawer, sub zero fridge drawers.2 bedroom, 2 1/2 baths, luxury products, etc. We enjoyed having a living room to spend time together in the evenings and my son was able to work in the day. The outside area was beautiful overlooking the Bay. Walking distance to everything or a short WAYMO ride.The area dining was perfect

  • User:mumwithbub

    Trip type: Family

    Amazing apartment hotel in a great location

    rating21 Sept 2025

    We loved our stay in a 2 bedroom apartment and wish we’d stayed longer. The staff were friendly and welcoming and we received a lovely gift of wine and flowers for our wedding anniversary which we celebrated during our stay. The hotel was well located to Fisherman’s Wharf, hop on hop off bus, cable cars, Lombard st, Chinatown and North Beach. We enjoyed the completely wine and cheese hour on a Monday afternoon. Highly recommend!

  • User:brianpR6219SM

    Trip type: Family

    Great week thanks for Fairmont and their Staff

    rating30 Jun 2025

    Excellent experience! The concierge (Jean Pirenne) made this a great week for us. He recommended tours and wineries, set reservations and even used our card to pay. They prestocked our fridge so we were all set. Room had a French press, espresso maker and a coffee pot! TV is set to login with Netflix and Prime. Walking distance to Pier 39 Fisherman Wharf and ferry tours. Sausalito just 20min drive; Napa/Sonoma just over an hour. Valet had car ready with just minutes notice. Note the weather can be up to 20-30degrees warmer in Napa than the windy coast. Grace Blaetz, Guest Services / Front Office at Fairmont Heritage Place, Ghirardelli Square, responded to this review Good afternoon, Brian,It was truly a pleasure to welcome you home and host you with us this past summer! We're grateful to have such a special, while also safe, location—right around the corner from Pier 39 and just a bridge away from California wine country! The kind words you shared towards Jean Pirenne gives us great pride in knowing he provided a seamless booking experience and resources. We look forward to seeing you again soon!Best,Grace

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