Fusion Boutique Hotel

Recent Reviews: 1484

• User:Pranaful

  Trip type: Solo travel

  Worn and tired. Better options nearby.

  08 Mar 2026

  Location is fabulous with easy access to Powell Station and staff were pleasant. But rooms are worn and mine wasn't entirely clean (hairs on floor, smudges on doors and furniture). Everything feels a little worn and dated, from carpet to mini blinds in the bathroom to furniture. The room looked like it was decorated by a college kid moving into their first apt who grabbed some random things from the alley. I was only here to sleep for one night and spent no extra time in my room, I would only recommend this place for a quick and easy transit stop but not for a longer stay. General Manager, General Manager at Hotel Fusion, responded to this review Thank you for sharing your honest thoughts. Your compliments on our prime location and friendly team members are appreciated, as is your constructive feedback. Our team is always working to maintain the property and enhance our guests' experiences, and your comments help us identify the areas that need the most attention. We hope to have the opportunity to welcome you back for a more refreshed stay in the future.Warm Regards,Chazz Cage General Manager

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• User:Helen B

  Trip type: Couples

  Perfect location with comfortable room and helpful staff

  24 Sept 2025

  The hotel was very close to Union Square so was very conveniently located. The room was comfortable even if it was the smallest one we stayed in during our trip. It was good to have a safe, fridge and coffee maker, the fluffy dressing gowns were unexpected. Room is cleaned on alternate days which was ok as reception staff were able to provide more coffee etc when needed. There was a noisy air conditioning duct outside the window and the ice bucket still had rubbish from the previous occupant. Staff were helpful, e.g. printing out a one page document for us. General Manager, General Manager at Hotel Fusion, responded to this review Dear Helen,Thank you for taking the time to share your experience with us. We are always looking for ways to enhance our guests’ stays, and your feedback is truly appreciated. We are delighted to hear you loved our location as well as the comfort and cleanliness of your room. We know how important these aspects are, and we are glad they stood out to you. At the same time, we sincerely apologize for the inconvenience caused by the noisy AC unit and the overlooked trash left in the room. This is not reflective of our usual standards, and we will be addressing these matters with our housekeeping and maintenance teams immediately. We pride ourselves on having staff who go above and beyond, and we would love the opportunity to welcome you back for an even better stay in the future.Warm Regards,Chazz Cage General Manager

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• User:Lisa A

  Trip type: Family

  Not a great start

  10 Jun 2025

  26th April When we arrived the room was smelly, the floor was not level and creaked.We were tired and went and had dinner.It was nt until we went to bed that we looked behind the blind and there was all vents pipes etc for motels heating/air con.The noise was horrendous. Then at 100am the person in the next room had a shower or sounded like a freight train or an earthquake coming.We got no sleep.Due to the fact that our booking was done in December why were we given the worst room in the motel?There was one bedside cabinet on one side and nothing on the other. So my personal things went on the floor.We complained the next day and were moved to another room. This room was a bit better, although we could nt put the blind up as the cord was broken.I asked at the motel for a refund for our first night. Was told we need to do it through our travel agent.Our travel agent has requested a refund for this first night and we still have nt heard back. General Manager, General Manager at Hotel Fusion, responded to this review Dear Lisa,Thank you for your detailed feedback. We're truly sorry to hear that some aspects of your visit did not meet your expectations, and we sincerely apologize for any inconvenience. Please know that any refunds that are issued can take 5-7 business days to process, and the time can also vary based on your banking institution. If this time has passed and you still have questions, we would be happy to speak with you again and ensure everything is correct and as it should be. Again, we apologize and hope you had a safe trip home.Warm Regards,Chazz CageGeneral Manager

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• User:caseynolandotcom

  Trip type: Couples

  "Great First Impressions – Excellent Check-In & Solid Amenities!"Reviewed April 1, 2025 • Stayed at Hotel Fusion, San Francisco

  01 Apr 2025

  "Great First Impressions – Excellent Check-In & Solid Amenities!"Reviewed April 1, 2025 • Stayed at Hotel Fusion, San FranciscoJust checked in today at Hotel Fusion in San Francisco, and I have to say — so far, so good!Jesus at the front desk was absolutely spectacular. Friendly, professional, and super helpful. He took the time to clearly explain all the amenities and even gave me a great room. I learned that the on-site bar just opened about four months ago — definitely looking forward to checking that out during my stay.As part of my travel routine, I like to share a review of the room, my check-in experience, and the amenities. The gym here is a solid highlight — open 24 hours, which is a huge plus. I actually did a quick video in there (you can catch it on my blog or wherever I end up sharing it). The gym includes a good variety: a nice rack of dumbbells, a convertible flat/incline/decline bench, and four machines — a stair stepper, treadmill, elliptical, and one more I’ll have to circle back on.I booked through Southwest.com and scored an extra 2,000–3,000 Rapid Rewards points, which made the already reasonable rate (around $120/night) even more worth it.All in all, I’m happy with my stay so far. If you’re in San Francisco and looking for a solid, centrally located spot with good service and amenities, check out Hotel Fusion!— Casey N. General Manager, General Manager at Hotel Fusion, responded to this review Dear Casey,Thank you so much for your wonderful review! We're thrilled that your first impression was so positive and that Jesus provided such exceptional hospitality. We're also glad you enjoyed our fitness center and are excited to check out the on-site bar. It sounds like you are making the most of your stay, and we truly appreciate your kind words regarding our location, service, and amenities. It's a pleasure having you here, and we hope you'll consider returning to Hotel Fusion soon.Warm Regards,Chazz CageGeneral Manager

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• User:bradblock

  Trip type: Solo travel

  Great location by Union Square -- nice boutique hotel

  19 Feb 2025

  Clean, updated rooms and baths, great location, friendly staff. Rooms not big but adequate. Everything worked fine including shower water pressure, TV and internet. I recommend this moderately priced hotel one-half block from Powell Street and two blocks to Union Square and cable car turntable. General Manager, General Manager at Hotel Fusion, responded to this review Dear Bradford,Thank you for your thoughtful review! It’s great to know that the combination of comfort, service, and location made your stay enjoyable. Having everything in working order, from the shower to the internet, makes all the difference, and we appreciate your recommendation. We look forward to your next visit!Warm Regards,Chazz CageGeneral Manager

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