Grand Hyatt At Sfo

Recent Reviews: 2036

• User:N9088RHstevep

  Trip type: Business

  Great Airport Hotel

  14 Jun 2026

  Excellent hotel in great condition. As close as you can get to the airport without being inside. There is an air train that will take you to your terminal at the airport without stepping outside. Hyatt Hotels and Resorts, Other at Grand Hyatt at SFO, responded to this review Greetings Steve,Thank you for your great review!We’re delighted to hear you enjoyed your stay and that our proximity to the airport made your travels so convenient. Having direct access to the AirTrain without needing to step outside is definitely one of the features our guests appreciate most, and we’re glad it added to your experience.It’s also wonderful to know you found the hotel to be in excellent condition—we take great pride in maintaining a comfortable and well-kept environment for our guests.We truly appreciate you choosing to stay with us in San Francisco and hope to welcome you back again soon for another seamless visit.Safe & Happy Travels, Mike M.

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• User:Patty B

  Trip type: Couples

  So Good We Stayed Twice

  11 Jun 2026

  We lived in San Francisco many years ago before this hotel existed. When we planned our trip to Asia this year we knew we couldn’t do it without a stay over. My husband looked to see where to stay. We only knew of the older hotels that were close to the airport. What a wonderful find this hotel was. We got off the plane, got our bags and luggage cart and got on the train. A few minutes later you are in the lobby of the Hyatt. It’s that quick and easy ! Check in was seamless and they keep your cart for you, you don’t take it to your room. We did this on our trip 16 hours to Saigon and on the home too. Flying all day from Nashville then waiting for 9:00PM flight to Saigon would be just brutal. I am so glad we decided to break up the trip both ways. We actually looked forward to our stay on our return. Room is comfortable and quiet. We especially looked forward to their delicious pancakes for breakfast. Dinner is wonderful too !! I cannot recommend this hotel enough! Staff is professional and courteous throughout the hotel and restaurant. My only suggestion is to ask for a room closer to the elevators if you have a lot of luggage. Since you don’t have the luggage cart it’s a bit of a hike to a room further from the elevators. We had both and prefer to be closer. Hyatt Hotels and Resorts, Other at Grand Hyatt at SFO, responded to this review Greetings Patty B, We are truly delighted to hear how much you enjoyed your stay with us at Grand Hyatt at SFO and that we could be part of such an important journey for you. It’s wonderful to know that our convenient location and direct AirTrain access made your travel experience so seamless and stress-free, especially during such long international flights.We’re especially pleased that you chose to stay with us both before and after your trip, and that your return visit was something you genuinely looked forward to. Providing a comfortable, quiet environment for rest and relaxation is a top priority, and it’s great to hear your room met those expectations. We’re also thrilled you enjoyed your dining experiences—especially the pancakes, which are certainly a guest favorite!Your kind words about our professional and courteous team are greatly appreciated and will be shared with our colleagues, who take great pride in delivering exceptional service.We also appreciate your helpful suggestion regarding room location and proximity to the elevators. Feedback like this is invaluable, and we will certainly take it into consideration as we continue to enhance the guest experience.Thank you for your thoughtful recommendation, and we look forward to welcoming you back whenever your travels bring you through San Francisco again.Best,

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• User:hakuic

  Trip type:

  Best stay for Layovers!

  10 Jun 2026

  Highly recommend!!! I had two layovers and stayed here both times! Riding the tram to the hotel was super fast and check in was great!!! Hyatt Hotels and Resorts, Other at Grand Hyatt at SFO, responded to this review Dear hakuic,Thank you so much for your wonderful feedback. We’re thrilled to hear that you highly recommend us and that both of your layover stays were smooth and enjoyable. It’s great to know the tram made getting here quick and easy, and that check‑in was just as seamless.We truly appreciate you choosing to stay with us twice and look forward to welcoming you back whenever your travels bring you through again.Kind regards,Tonya

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• User:KyleeKyleeKylee

  Trip type: Family

  Staff went above and beyond - will stay again. Convenience Factor - 10

  09 Jun 2026

  Had an early morning flight and stayed at the onsite Grand Hyatt at SFO. It was a breeze to return the rental car and then grab the AirTran to the hotel. At check-in the staff was so kind, informative and helpful. The room was perfect for the evening — beds were comfortable and it was a quiet night of rest. The Fitness Center was large, clean and had a nice selection of machines/weights. The most helpful part? We left around 5:15 am to catch our flight — my daughter was injured and on a knee scooter — and by the time we made it to the Terminal and got through TSA, we realized we had forgotten her crutches in the room. A quick call to the front desk gave me the reassurance that I could get from the terminal and back in enough time to not miss our flight. AND the front desk / security team retrieved the crutches out of the room we had checked out of and they were WAITING for me at the front desk, so I could grab them and run to catch our international flight. The front desk staff was amazing. They went above and beyond.Will stay again. Hyatt Hotels and Resorts, Other at Grand Hyatt at SFO, responded to this review Dear Kylee P,Thank you so much for sharing this wonderful review. It sounds like your stay with us was exactly what you needed before an early international flight, and we’re thrilled to hear how smoothly everything went especially with the rental car return, AirTrain access, and your restful night before traveling.I’m especially grateful for your kind words about our front desk and security teams. The way they handled the situation with your daughter’s forgotten crutches. Retrieving them immediately and having them ready for you so you could make your flight is the level of care and responsiveness we strive to deliver every day. It’s great to know their quick action made such a difference during a stressful moment.We’re also glad you enjoyed the comfort of the room and the spacious, well‑equipped Fitness Center.Thank you again for taking the time to share your experience. We’re delighted to know you’ll stay with us again, and we look forward to welcoming you back.Kind regards,Tonya

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• User:CAGrapeGrower

  Trip type: Couples

  As expected: great

  08 Jun 2026

  As expected from prior experiences: pleasant, professional and useful. We choose the corner king instead of the suite, because the single room seems more flexible Hyatt Hotels and Resorts, Other at Grand Hyatt at SFO, responded to this review Dear CAGrapeGrower,Thank you for staying with us and for sharing your feedback. We’re delighted to hear that your experience was pleasant, professional, and consistently aligned with your past visits.Choosing the corner king for its flexibility makes perfect sense, and we’re glad it suited your needs. We appreciate your continued trust in us and look forward to welcoming you back for another smooth and comfortable stay.Kindly,Michele

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