Hilton San Francisco Financial District

Recent Reviews: 5089

• User: Subhana W

  Trip type: Couples

  Not my best experience at a hotel

  I recently stayed here for a few nights while in town. The bathroom in the first room I was assigned was not properly cleaned especially the bath tub and bathtub tiles. I was then reassigned a second room after submitting a complaint about my first room. The second room’s bath tub had similar uncleanliness in the bath tub and tiles General Manager, Guest Services / Front Office at Hilton San Fr… Read moreI recently stayed here for a few nights while in town. The bathroom in the first room I was assigned was not properly cleaned especially the bath tub and bathtub tiles. I was then reassigned a second room after submitting a complaint about my first room. The s… Read more

• User: Iuliia S

  Trip type: Family

  Hilton cheats on guests' money

  Extremely disappointed with my experience at Hilton San Francisco Financial District.I discovered a $120 “PACKAGE HANDLING CHARGE” on my bill for a service I never knowingly ordered or agreed to. No one explained this fee in advance, and the receipt itself contains no meaningful details about the charge — no package information, no storage period, and no justification for such an excessive amount.… Read moreExtremely disappointed with my experience at Hilton San Francisco Financial District.I discovered a $120 “PACKAGE HANDLING CHARGE” on my bill for a service I never knowingly ordered or agreed to. No one explained this fee in advance, and the receipt itself con… Read more

• User: SelinaCee

  Trip type: Couples

  Great views from high floor bay-view rooms, not badly priced and parking available

  Overall a good stay here, with the exception of trying to get a drink/snack in the bar area (see end of review). Hilton is usually my go-to of chain hotels when looking for a consistent experience through the US, and sometimes there are little perks to being an Honors Member.The hotel is ideally located for Chinatown, and if you don't want to pay super high prices for the fancier hotels that aboun… Read moreOverall a good stay here, with the exception of trying to get a drink/snack in the bar area (see end of review). Hilton is usually my go-to of chain hotels when looking for a consistent experience through the US, and sometimes there are little perks to being a… Read more

• User: Mark P

  Trip type: Family

  A clinic in how to turn a 5 star rating into ZERO stars.

  A clinic in how to turn a 5 star rating into ZERO stars. Hilton Financial had been a "go to" spot for business and vacation for me for over 20 years. I checkied in last month using one of my free hotel days associated with my Hilton credit card. Imagine my surprise when I found an $800 charge on my account for what was supposed to a free night? I've now invested 5 phone calls on hold with the hote… Read moreA clinic in how to turn a 5 star rating into ZERO stars. Hilton Financial had been a "go to" spot for business and vacation for me for over 20 years. I checkied in last month using one of my free hotel days associated with my Hilton credit card. Imagine my sur… Read more

• User: 850lukeb

  Trip type: Couples

  Overall a good stay

  We stayed here for three nights and we enjoyed our stay. I am a gold member, and was given two free bottles of water at the check-in desk upon arrival. I was also given an upgrade from a standard king room to a King room with a deluxe bay view, it was a great view however the windows on the outside were a little dirty.Everything else about our room was very clean and we had no issues with that, ro… Read moreWe stayed here for three nights and we enjoyed our stay. I am a gold member, and was given two free bottles of water at the check-in desk upon arrival. I was also given an upgrade from a standard king room to a King room with a deluxe bay view, it was a great… Read more