InterContinental Mark Hopkins San Francisco

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InterContinental Mark Hopkins San Francisco

Name: InterContinental Mark Hopkins San Francisco
Address: 999 California Street, San Francisco Area - CA, united-states
Telephone: 0204 505 9777
Rating: 4

san francisco area ca, united states

About InterContinental Mark Hopkins San Francisco

location

This exclusive historical hotel of the luxury class is situated at the crest of the famed Nob Hill, at the intersection of three cable car lines and only around 1.5 km from Union Square. Countless restaurants, bars and pubs are situated within 400 m of the hotel. Appealing shopping venues are located within 800 m of the hotel. Oakland is approximately 18 km from the hotel.

facility

The hotel welcomes guests in a 19-storey building with a lift and 380 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym and callisthenics.

meals

The dining area includes a bar. The non-smoking restaurant provides high chairs for children. A continental breakfast guarantees a great start to the day.

Amenities at InterContinental Mark Hopkins San Francisco

Facilities (17)

Air conditioning24-hour receptionCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Business Center and Conferences (1)

Business Center

Family and Kids (1)

Childcare service

General Services (5)

ConciergeLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (8)

ShowerBathtubHairdryerMinibarTVBathrobesRoom serviceToiletries

Sport/Entertainment (4)

GymGolfTennisEvents

Location

Nob Hill, San Francisco Area - CA, United States

999 California Street

What's nearby

Bars / Pubs400m
Restaurants400m
Shopping opportunities800m

Check-in from 3:00 PM · Check-out by 12:00 PM

Nob Hill, San Francisco Area - CA, United States

999 California Street

What's nearby

Bars / Pubs400m
Restaurants400m
Shopping opportunities800m

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.0

Very Good

3297 reviews

Value
Rooms
Cleanliness
Service

Excellent1386
Very Good1086
Average489
Poor218
Terrible118

Recent Reviews: 3297

User: annb_uscarolina
Trip type: Business
Customer service needs major improvement
I am in San Francisco for work for two weeks. We started staying at the Intercontinental Mark Hopkins, but ended up switching to the Intercontinental San Francisco. The customer service at Intercontinental Mark Hopkins was horrible, the employees were not friendly nor helpful. The food was overpriced (but, everything in San Francisco is overpriced) and not good. The accommodations were better than… I am in San Francisco for work for two weeks. We started staying at the Intercontinental Mark Hopkins, but ended up switching to the Intercontinental San Francisco. The customer service at Intercontinental Mark Hopkins was horrible, the employees were not frie…
User: TAMAN1951
Trip type: Couples
Grand hotel
Hotel is quite grand and service is excellent. Room is a good size as is the bathroom. Decent water pressure. Nice TV and channel selection. Super location. Needs a little maintenance. Hotel of this caliber should not have broken tiles in the lobby. Showing signs of wear do maintenance would push the place to a five. Soci Assist, Other at InterContinental Mark Hopkins San Francisco by IHG, resp… Hotel is quite grand and service is excellent. Room is a good size as is the bathroom. Decent water pressure. Nice TV and channel selection. Super location. Needs a little maintenance. Hotel of this caliber should not have broken tiles in the lobby. Showing si…
User: Lauren V
Trip type: Solo travel
Amazing service
The service from the hotel staff was impeccable. Issa Q at the front desk was very personable, accommodating and helpful. He is a great asset to this hotel. The location of this hotel was perfect. 10 minute walk from a lovely Italian restaurant, Fino. 25 minute walk to Fishermans wharf and pier 39. The room was lovely and had everything I needed. Aubrey Yutuc, Guest Services / Front Office at I… The service from the hotel staff was impeccable. Issa Q at the front desk was very personable, accommodating and helpful. He is a great asset to this hotel. The location of this hotel was perfect. 10 minute walk from a lovely Italian restaurant, Fino. 25 minut…
User: EleanorShelstrop
Trip type: Business
A rundown outdated Hampton Inn cosplaying as a "luxury" hotel
I understand that this hotel has a long legacy in San Francisco, but today it is a disappointing stay. TL;DR: this place markets itself as a "luxury" hotel (direct from the IHG official page), but it actually (with the exception of the lobby) feels like an outdated, poorly maintained Hampton Inn. It definitely does not live up to what you expect of a 4 star hotel in a major city.The halls and my r… I understand that this hotel has a long legacy in San Francisco, but today it is a disappointing stay. TL;DR: this place markets itself as a "luxury" hotel (direct from the IHG official page), but it actually (with the exception of the lobby) feels like an out…
User: Saimone T
Trip type: Family
Great Stay
Had a wonderful stay overall and wanted to leave a review, especially coming from someone who has previously worked in hospitality.The hotel’s historic character really stands out and gives the property a unique atmosphere. The location is excellent as well, with plenty to do nearby and easy access to many parts of San Francisco. Staying in Nob Hill definitely added to the experience.We stayed fro… Had a wonderful stay overall and wanted to leave a review, especially coming from someone who has previously worked in hospitality.The hotel’s historic character really stands out and gives the property a unique atmosphere. The location is excellent as well, w…

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