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Marin Hilltop Hotel

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Marin Hilltop Hotel

locationTiburon, San Francisco Area - CA

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About Marin Hilltop HotelAbout Marin Hilltop Hotel

Location

This hotel welcomes guests in San Rafael.

Facility

The hotel has a lift and features 235 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. A telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. With windsurfing, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, table tennis and bowling. A wellness area with a spa is available at the hotel.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. The hotel also offers snacks. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Marin Hilltop Hotel Amenities at Marin Hilltop Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Bowling

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      Canoe

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Horse Riding

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

195

Very Good

275

Average

153

Poor

83

Terrible

65

Recent Reviews: 771

  • User:DeeDee X

    Trip type: Business

    Very happy

    rating25 Mar 2026

    I had dinner in the hotel bar. Jose Luis was so great as our bartender/server! He was very prompt and attentive. The food was really good as well.

  • User:Hallie D

    Trip type: Couples

    The perfect stop

    rating11 Mar 2026

    We were looking for a last minute stop over in San Rafael, and decided on the Hilltop because the price was incredibly low. The reviews looked good, so we took a chance, and paid the extra $20 for breakfast. The photos do not do this place justice. The common areas were beautiful and modern; the courtyard with a pool, outdoor seating with fire pits, fitness studio and free parking all added to the 5 star experience. The $20 breakfast fee provided us a delicious breakfast for two at the café with coffee and orange juice. Our room was clean, beds comfy, and the furniture a bit dated with scratches. Overall fabulous place and it's easy to overlook a scratched desk when the price is right.

  • User:Azor P

    Trip type: Business

    Under well deserved renovation

    rating16 Feb 2026

    Fantastic staff front desk, room attendants and restaurant staff. The rooms are dated but still comfortable. The hotel is undergoing renovation now so if you are booking be aware. Go for the breakfast rate their breakfast is amazing. During the slow season which is now they only do a limited breakfast menu during the week and the buffet on the weekend. Both are very good. The public area's are very comfortable. I enjoy the free coffee in the lobby in the morning and spa water in the afternoon. I know the hotel has changed management but keep some of the things that you have done for a long time. Internet is still shaky as they have not upgraded it yet. Works good sometimes and dreadful other times. The management has said it will be done Q1 2026. I'll be writing a updated review once the renovation is complete. Shout out to Christine at the front desk.

  • User:rosa g

    Trip type: Family

    Horrible!

    rating12 Jan 2026

    How this hotel is part of the Marriott chain is beyond me . First thing you will notice as you enter, its the funky smell, similar to a goodwill store. Then you get to talk to the very rude and unfriendly front desk staff . Since we were attending several events during our stay I inquired about getting our room cleaned . The woman promptly informed us that this was not possible even though the website clearly states to ask about it, implying that this was possible . Second person at the front offered to send up towels . When I contacted guest services and also housekeeping neither number answered. Called the front desk and was told to just called them if we needed anything . Both housekeeping and guest services numbers were out of order . There are two elevators to the rooms but only one of them works . The room itself is smelly, dirty and full of what appears to be second hand furniture . Carpeting is dirty and has holes. Drawers in dresser and nightstand do not close. Plastic cups had a wrapper inside probably from a previous guest that had not been thrown in the trash . Shower was dirty and it did not appear to have been washed regularly . I have never experienced anything like this at any Marriott hotel anywhere in the world . I hope that Marriott removes their name from this so called hotel so no one else that expects a Marriott experience gets duped .

  • User:Happiness36608139477

    Trip type: Business

    Book somewhere else

    rating05 Sept 2025

    The worst hotel I’ve ever stayed 0 customer service loud ac unit popcorn ceiling to horrible house keeping 0 stars at best

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