Rodeway Inn South San Francisco Airport

Recent Reviews: 715

• User:Tracy C

  Trip type: Solo travel

  terrible management

  08 Feb 2023

  do NOT stay here if you plan on arriving late at night. i arrived after a midnight landing at SFO and no one was at the front desk! i had to forfeit my reservation, $140, and could not find another hotel at that late hour. no one answered the phone or returned my email. do not take a chance on this place.

• User:N8641ICvickyn

  Trip type: Friends getaway

  Nashville trip, Clarion Hotel

  17 Jun 2022

  Clarion choice hotel in Nashville was a wonderful place to stay. Very clean and comfortable along with great service. Justin the bartender at the hotel bar was entertainment all by himself. He made us laugh every time we were there. General Manager, General Manager at Hotel V, responded to this review Dear Vicky,We're so happy to hear that our amazing accommodations impressed you at Hotel V, as well as our attentive service. Please come back and see us again in the future.

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• User:Jarko2015

  Trip type: Business

  Basic motel charging for something a lot more

  02 Oct 2021

  The Hotel V is a very basic airport motel, sandwiched in between Highway 101 and the very busy airport road leading into SFO. Both are very noisy roads, with heavy traffic 24/7. Yet... this property's rates and policy is to charge and describe the motel as a 'resort'. For which, they charge 'resort' fees. It's a clever way of appearing to be the cheapest option in the area, adding in all the 'resort' fees at check-in. It's not illegal and since it's pointed out when you book - even through a third party - that the charges will be added - it's not an outright deception; but is it honest? Is it legitimate? You decide!The basic nature of the property is apparent as soon as you arrive. Sitting next to a gas station, the rooms are on two floors, with no elevator. There is parking, but that's an extra cost, too. There is a small lobby for check-in, but it's only operational at certain times and there is nowhere to store luggage at all. The staff will show you a printed list of what comes with your two extra fees - one is for the 'resort' and one is for 'service' - but you won't actually get many of these things even after you pay up.For my stay, the hotel is not providing daily housekeeping, despite the daily service fee on top of the room rate. If you want clean towels, if you want your room cleaned, if you want to empty the trash, it's all down to you to arrange and you have to give 24 hours notice. As of September/October 2021, the hotel has run out of soap and only has limited supplies of toilet paper and a very cheap, almost useless shampoo. So much for the service charge. A hotel that can't provide soap or toilet paper is pretty much not a hotel.As part of your 'resort' fee, there's a coffee maker, a microwave and a fridge, but getting coffee is tricky as there's no service. Despite the 'service' fee. It's all pretty dishonest frankly and yet the staff will not budge on the charges, You pay them when you check-in and don't even waste your breath asking or debating about what you didn't get for your money. There will be no discussion and certainly no refund.The rooms are basic and shabby. Torn and worn linens, but basically clean. Battered old wooden furniture. A small table and a couple of wooden chairs with dirty cushions. There is good WIFI, I didn't use the TV, so I don't know what's on offer, and place for your clothes. There's a battered ironing board and an old iron. No safe. No real security as the lock bolt was very loose. Noise is a major issue. Apart from all the traffic, the low rates seem to attract the worst kind of selfish, noisy guests who couldn't care less. Despite the non smoking rule, there is an almost continuous odour of marijuana being smoked outside the rooms.Bathrooms are tatty and need a make over. Peeling bath tubs, old, worn towels. Relatively clean, when you can get fresh towels of course. No soap. Cheap, useless shampoo that isn't replenished. Cracked and broken toilets and sink, but good hot water pressure.You get what you pay for. The room rate itself is the lowest in the area, but once you've added in all the bogus fees, you're paying the same price as all the competition. More in some cases. It may be legal, it may not be strictly dishonest but it sure as hell is misleading. Resorts come with a pool, a bar, a cafe, a restaurant, amenities. You won't find anything like that at Hotel V. Just a basic, noisy room. Make sure to bring your own toileteries including soap. General Manager, General Manager at Hotel V, responded to this review Thank you for offering feedback about your recent experience at our hotel. Cleanliness is an aspect our guests can expect to find when they visit with us and we're glad we met your expectations. We are sorry you were disappointed with many features of your stay. Guest comments are important to us and we will use yours as we are continually working to improve our accommodations and service. Kind regards and safe travels.

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• User:annadineb

  Trip type: Couples

  Hotel V

  04 Apr 2021

  It was not bad for the price. The water pressure in the shower was great! The room was clean and smelled fresh. The front desk let us check in early and out late with no additional charge. We will stay here again. General Manager, General Manager at Hotel V, responded to this review Dear Annadine,Thank you for allowing us to host you and for providing feedback regarding your experience. We are so glad you enjoyed our seamless check-in and check-out process and hope you had a restful stay. It was a pleasure to host you, and we look forward to seeing you again soon.

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• User:Sham-nanigans

  Trip type: Couples

  Nice hotel

  15 Feb 2021

  Very clean...Our remote didn’t work for our tv...and we were given the option...to move into a room with a better tv... on the 1st floor... Quick check in process...Easy parking... Not crowded... will return again! General Manager, General Manager at Hotel V, responded to this review Dear Sham-Nanigans,An incredible stay often starts with a seamless check-in, and we're thrilled to hear that this was the case for you! We're also glad that we could accommodate you with an alternate room after the issues you encountered. Your thoughts will be kept in mind as we continue to improve, and we look forward to seeing you again the next time you visit us at Hotel V.

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