Sonesta Es Suites San Francisco Airport San Bruno

Recent Reviews: 401

• User:Sian M

  Trip type: Family

  Convenient for airport stopover, but wouldn’t stay again

  08 Apr 2026

  We stayed at Sonesta Suites San Bruno as a quick stop after a long flight, and while it served its purpose, it’s not somewhere we’d choose to stay again.On the plus side, the apartment was spacious with a well-equipped kitchen, which was great after traveling. The location is convenient—close to the airport and within easy reach of the BART station, making it simple to get into San Francisco. There’s also a swimming pool, gym, and free breakfast, which are all nice extras when you’re adjusting after a flight.However, there were several downsides. The decor felt quite tired, and the carpets were noticeably worn. The airport shuttle was frustrating—you can’t pre-book it and have to call on arrival, which is tricky with an international SIM. It also took a long time to arrive. We were told by staff that the shuttle only serves the airport, despite signage suggesting a wider 5-mile radius, which was disappointing.Breakfast was another letdown, with plastic plates and cutlery creating unnecessary waste. The surrounding area also feels quite industrial and lacking in atmosphere, although there is a supermarket nearby which is convenient.Overall, it worked as a practical stop to recover from jet lag, but next time we’d prefer to stay somewhere more central and pay a bit extra for a better experience.

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• User:Merry E

  Trip type: Couples

  Bad, first impression but the 4 day stay turn out okay. Rooms need work. Staff was nice. Location to BART was good.

  11 Mar 2026

  Checked in and the first room they gave us was terrible! The furniture was ripped and very worn. I went to the front desk and asked for a new room. The second one was not a whole lot better. The clerk said, they are expecting new furniture and it keeps getting delayed. I asked him if there was anything that had been remodeled recently. He took us up to the 3rd floor and this room looked a bit better. There were no tears in the furniture although although it's still looked dingy Two bedroom suite looked clean. It was very outdated though. Hopefully the new furniture will help. It was very warm when we checked into the room the thermostat read 78! We turned it on cool and went out to go catch BART and go to dinner. Upon returning several hours later, the thermostat still read 78 degrees. The fan was running, but it was not rolling cold air. We opened the windows the small amount they would open. Front desk said no maintenance personal would be available until 10am the next day. Sleeping was very uncomfortable that night. The next morning, the maintenance man come up and the breaker for the cooling unit had been tripped. Easy fix had we known to check that.

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• User:melovetosmile

  Trip type: Family

  Great size room, clean, and great location

  02 Jan 2025

  The pros definitely outweighed the cons of this place for us. We stayed here as a family of 5 for 5 nights. We stayed here as our home base for a trip exploring in and around San Francisco. We were pleasantly surprised with the location. Close to Target and lots of restaurants. The room was exactly what we hoped for with 3 kids- living room, kitchen, two bedrooms, and two bathrooms. The closet in one of the bedrooms was large and helped keep clutter away. The room was clean. We enjoyed the hot tub each night (and the kids went in the heated pool). Breakfast was a little different each day, which was nice. Good coffee with a few creamer options, which made me happy. We were disappointed they never had bacon any of our 5 breakfasts, but we did had ham, chorizo, and sausage. Bagels also. The pancake machine was fun for the kids- although it wasn’t out the last two mornings and they had eggos instead. Our only negatives were the beds were very hard. Like I was in pain rolling over 😂. Also, not having elevators was a surprise! We were on the third floor and had to carry lots of suitcases up and down when we got there and left. We were also surprised that there is no housekeeping unless you stay at least 7 nights, but it wasn’t a huge deal and we got extra towels as needed. Overall we are big fans of Sonesta because of the room sizes and included breakfast- we stayed in one in Anaheim earlier in the year and enjoyed it as well. We will continue to look for them on our travels, as they fit our family size very well. Guest Services, Owner at Sonesta ES Suites San Francisco Airport San Bruno, responded to this review Your thoughtful review means a lot, and we thank you for your feedback. We're pleased you enjoyed our spacious, well-appointed rooms and our delicious breakfast offerings, and we thank you for your helpful comments regarding our beds and facilities. We hope to see you again soon at Sonesta ES Suites San Francisco Airport San Bruno.

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• User:Andrew M

  Trip type: Friends getaway

  An Excellent Place for a Vacation or Work Trip

  20 Sept 2024

  5-stars for value. 5-stars for staff with breakfast included. 5-stars for bed. 3-stars for dated furnitures/bath. There are many great features of Sonesta Suites San Bruno. Overall 5-stars.+Price for value is excellent.+The rooms are suites with a separate bedroom with bath and a separate living area with small kitchen (including cookware and dinnerware)+The bed was very comfortable and much newer than the other furniture.+The refrigerator had an ice-maker that made plenty of ice overnight.+The staff is friendly and helpful.+The included breakfast is hearty, well-made, and plentiful with enough variety to satisfy both adults and kids.+The sofa in my room was a sectional that featured a fold-out bed and chaise. Very family friendly.+The location is within walking distance to the BART station.+Some of the rooms have updated bathrooms, but ours did not. I would prefer a walk-in shower to a bathtub with shower, but everything worked perfectly and there was plenty of hot water.+All-in-all an excellent place for vacation or work trip. General Manager, Agency / Consultant at Sonesta ES Suites San Francisco Airport San Bruno, responded to this review AndrewM3888, thank you for staying with us at Sonesta ES Suites San Francisco Airport San Bruno. The team is delighted to hear you appreciated the comfort of the bed, the convenience of the ice-making refrigerator, and the hearty breakfast. We're glad you found the suites' layout and location ideal for your needs. It's wonderful to hear you had an excellent stay, and we look forward to welcoming you back.

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• User:travelbug4887

  Trip type: Couples

  Park with care

  27 Apr 2024

  We stayed here the night before we flew out and again the night we returned. The good thing is it’s convenient and has a shuttle. The room was average but dated. The concerning thins was the first night there were two break ins of vehicles in the parking lot. The staff recommended we park out as close to the front door as possible. Thankfully are was not broken into while we were gone. . General Manager, Agency / Consultant at Sonesta ES Suites San Francisco Airport San Bruno, responded to this review It's valuable to hear about your recent experience. Convenient shuttle service is indeed one of our pluses, and we're glad you found it useful. We understand the concern caused by incidents in the vicinity of the hotel - safety is a priority for us. We take such incidents seriously, and recommend parking near the frontal area for added security. Regarding your room feedback, we're always working to improve and update our accommodations for an enhanced guest experience. We appreciate your comments, and we'll use them for future improvements.

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