Taj Campton Place, San Francisco

Recent Reviews: 1946

• User:ParagGude

  Trip type: Family

  Lovely hotel in the heart of SFO

  25 May 2026

  Stayed with my family at Taj Campton for 4 days in May 2026The location of the hotel is perfect, right at union square..We had a wonderful experience with a lot of personalised service from Gursharan at the front desk, Abhishek in the restaurant, head chef George Thomas and the GM Pulkesin Mohan The whole Taj team makes sure that one feels at home.. away from home The food at the Bombay Brasserie restaurant was very nice Breakfast was excellent too All our needs were taken care of .. All this Tajness makes the group stand out amongst the competition Pulkesin Mohan, General Manager at Taj Campton Place San Francisco, responded to this review Dear Mr. ParagGude,Thank you for your wonderful review and for choosing Taj Campton Place for your family stay.It was truly a pleasure to have you with us, and we are delighted to know that your experience reflected the warmth and personalized hospitality we strive to deliver every day. Your kind recognition of Gursharan, Abhishek, Chef George Thomas, and the entire team is sincerely appreciated. I will personally ensure your compliments are shared with them.We are especially pleased that you enjoyed the dining experience at Bombay Brasserie, along with our breakfast offerings and attentive service throughout your stay. Creating a “home away from home” feeling for our guests is at the heart of what we do, and your words beautifully capture that spirit of Tajness.Thank you once again for your generous feedback and support. We look forward to welcoming you and your family back to San Francisco in the near future.Warm regards,Pulkesin MohanGeneral Manager

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• User:Getaway12771304306

  Trip type: Family

  Taj hospitality does not match as claimed

  24 May 2026

  Very disappointed with my experience at Taj Campton Place. For a luxury Taj property, the guest service expectations were not met.* The kitchen closes around 9:30 PM, so getting dinner after that is practically impossible.* On Sunday and Monday, their signature Indian restaurant remains closed, which was especially disappointing for guests expecting Indian food from a Taj hotel.* Even for small in-room requests, the hotel charges around $10 delivery/service fees, which feels excessive.The location is good, but the overall hospitality and food availability were not what I expected from the Taj brand. Pulkesin Mohan, General Manager at Taj Campton Place San Francisco, responded to this review Dear Guest,Thank you for taking the time to share your feedback with us.I am truly sorry to learn that your experience did not fully meet your expectations of the Taj brand. I understand your disappointment regarding late-night dining availability, restaurant operating days, and in-room service charges, and I regret any inconvenience this may have caused during your stay.I would also like to gently clarify that while our signature Indian restaurant operates on select days, we do continue to offer a selection of Indian-inspired dishes through both our bar menu and in-room dining menu. These options are available to ensure our guests can still enjoy Indian flavors outside of the restaurant’s operating hours.Your feedback regarding overall food availability and service charges has been shared with our food and beverage leadership team for review, as we continually strive to improve both accessibility and guest convenience.We appreciate your honest observations and regret that your experience fell short of expectations. We do hope to have the opportunity to welcome you back in the future and provide a more seamless and satisfying stay.Warm regards,Pulkesin MohanGeneral Manager

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• User:Sanjay1403

  Trip type: Family

  Good hotel at the heart of Union Square

  21 May 2026

  We were there for 4 nights from April 29th to May 3rd. We stayed in a junior Suite so it was more comfortable for us which was like 2 adults and 1 kid. We had complimentary breakfast at their restaurant which was Bombay brassiere. Centrally located at Union square, the property is walking distance to most places in downtown San Francisco. We had a very good experience with all the staff members but Gursharan at the front office went an extra mile to help with transportation and other details. All in all a good trip. Pulkesin Mohan, General Manager at Taj Campton Place San Francisco, responded to this review Dear Guest,Thank you for sharing your kind feedback with us.We are delighted to know that you and your family enjoyed your four-night stay in our Junior Suite and found it comfortable for your visit. It is also wonderful to hear that our central Union Square location added convenience to your trip and allowed you to explore downtown San Francisco with ease.We truly appreciate your kind words about our team and are especially pleased to hear your recognition of Gursharan at the front office for going the extra mile to assist you with transportation and other arrangements. I will be sure to personally share your appreciation with him, as such recognition means a great deal.Thank you once again for staying with us. We look forward to welcoming you and your family back for another enjoyable visit in the future.Warm regards,Pulkesin MohanGeneral Manager

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• User:Lisa B

  Trip type: Solo travel

  Great Staff. Great Room. Great Location

  17 May 2026

  Best stay ever! The staff, from the front desk to the Bistro to the valet, second to none. So willing to help and go above and beyond. Made me feel special Perfectly located in Union Square. For a solo traveler, felt very secure in the neighborhood. Additionally, Taj Campton has measures in place to further make you feel secure. Self parked for $35/night versus $80 valet. Parked at the White House Parking, quick walk and recommended by the hotel. Short walk to Market Street (20 minutes to the Ferry Bldg) and China Town. Room was lovely. Spacious, bright and clean. Comfy bed with soft linens and great pillows. Bathroom was well appointed (hair dryer, shampoo, lots of towels) Super quiet. This is my new favorite hotel in the City and I will definitely be staying again! Website has discounted offers that I took advantage of that made my stay fairly economical. Ate at the Bistro for late dinner - excellent. Wonderful bartender. Also had breakfast. Yum! (I am a frequent traveler to SF) Pulkesin Mohan, General Manager at Taj Campton Place San Francisco, responded to this review Dear Guest,Thank you for sharing such a detailed and wonderful review of your stay with us.We are truly delighted to know that your experience across all aspects of the hotel—from our front desk, Bistro, and valet teams to the overall comfort and security of your stay—made such a positive impression. It is especially rewarding to hear that our associates helped you feel well cared for and that you felt safe and comfortable as a solo traveler in the city.We are also pleased that you enjoyed your room, dining experiences, and found value in the offers available for your stay. Your recognition of our bartender and Bistro team is greatly appreciated and will certainly be shared with them.Thank you for your kind recommendation and for considering us your new favorite hotel in the city. We look forward to welcoming you back on your next visit to San Francisco.Warm regards,Pulkesin MohanGeneral Manager

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• User:Robin M

  Trip type: Couples

  Tan Compton disappointing

  05 May 2026

  We stayed in the Taj Compton for 3 nights in early May 2026. There were many positives and a few substantial negatives….Location is excellent just off Union Square , perfect for a trip to the city.The room was very good , clean and a good size. Beds were very comfortable and great bedding.Bathroom was also large with shower and plus a full size bath = excellent . Sadly the shower pressure was not the best , one of the lights did not work and the toilet was dripping continuously ( but not noisly ) the towels were plentiful and of good quality.Initially for Day 1 there were no cue tips and for the entire stay there were no supplies for the supplied coffee maker.Generally the housekeeping staff were very good re the cleaning etc.The TV was also good with a wide selection and very accessible to casting from your phone.The elevators were great with a seperate service elevator and the service was quick ( but bearing in mind the hotel was not busy ).The foyer was disappointing and not suitable in any way to hold a business meeting - small and few seats .The bar was very small ( maybe for 20 people maximum , at the actual bR there was 4/5 seats only and the oversized heavy chairs didn’t help. The bartender was very friendly as was all the staff - but the drinks were sub standard .The main issue was the understaffing throughout , in particular breakfast was painful and frustrating. Again very pleasant people but not enough staff and poorly supported , Overall aspects were excellent but there were several critical issues - overall certainly NOT a five star hotel , maybe a 3.5 at best Pulkesin Mohan, General Manager at Taj Campton Place San Francisco, responded to this review Dear Robin M,Thank you for sharing your thoughtful feedback following your recent stay at Taj Campton Place.I am delighted to know you appreciated our prime location, the comfort of your accommodations, and the warmth and friendliness of our team members. Your kind recognition of our housekeeping staff and guest service team is truly appreciated and will certainly be shared with them.At the same time, I regret that certain aspects of your experience did not meet the high standards we aim to deliver. Your comments have been carefully noted and shared with the respective teams as we continuously work to enhance both our facilities and overall guest experience.We sincerely value your feedback, as it helps us improve and evolve. I do hope we will have the opportunity to welcome you back in the future and provide you with a stay that more fully reflects the level of hospitality associated with the Taj name.Warm regards,Pulkesin MohanGeneral Manager

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