The Donatello

Recent Reviews: 3088

• User: Karen Y

  Trip type: Family

  A spacious room

  We had a spacious and clean room with a king bed. The bathroom was spacious too. The key positive aspect of our room was a small and separate dressing area near the door, which also came with a shoe cabinet with a seat for putting on shoes (this was pretty useful for extra storage and an unusual find in a hotel room). The reception staff were friendly. The room was serviced every two days during o… Read moreWe had a spacious and clean room with a king bed. The bathroom was spacious too. The key positive aspect of our room was a small and separate dressing area near the door, which also came with a shoe cabinet with a seat for putting on shoes (this was pretty use… Read more

• User: kdshow

  Great experience on our vacation. Meal and great restaurants in the resort and nearby.

  Great experience on our family vacation, Restaurants at the resort and around the area was awesome 😎Great experience on our family vacation, Restaurants at the resort and around the area was awesome 😎

• User: hisky

  Trip type: Friends getaway

  Friendly staff and convenient location, but changes needed for better stay

  Staff is friendly and helpful. Location is good and bad, could be a little too close to street noise from daily morning cleaning crew and those who like to sing and yell at night depending on where your room is as the windows don't seem to be double pained or help with any noise reduction. Location is pretty convenient though. Rooms are spacious and looks like it was renovated not long ago. But a… Read moreStaff is friendly and helpful. Location is good and bad, could be a little too close to street noise from daily morning cleaning crew and those who like to sing and yell at night depending on where your room is as the windows don't seem to be double pained or… Read more

• User: AndresCa9

  Trip type: Business

  A Completely Unjust and Disturbing Experience at Club Donatello

  I feel compelled to share what has been one of the most distressing and surreal experiences I have ever had with a hotel. I stayed at Club Donatello for a single night on November 2025, fully expecting the same excellent service I had previously enjoyed. I had actually recommended this hotel many times over the years — something I never thought I would regret.Sadly, what happened after this stay h… Read moreI feel compelled to share what has been one of the most distressing and surreal experiences I have ever had with a hotel. I stayed at Club Donatello for a single night on November 2025, fully expecting the same excellent service I had previously enjoyed. I had… Read more

• User: Duke1140

  Trip type: Couples

  Great location, nicely renovated, friendly and helpful staff...especially Pam the consierge.

  Our room was nicely appointed, comfortable, clean and had a great HVAC system to keep the room climate as we wanted it. The hotel has some nice amenities, however, we did not use them. Parking is available on site and runs about $70/day, with in and out available and these fees are cheaper than many other hotels. While the hotel is close to Union Square and several nice food venues close by one si… Read moreOur room was nicely appointed, comfortable, clean and had a great HVAC system to keep the room climate as we wanted it. The hotel has some nice amenities, however, we did not use them. Parking is available on site and runs about $70/day, with in and out availa… Read more