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Best Western Plus Riviera

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Best Western Plus Riviera

locationMenlo Park, San Jose - Silicon Valley - CA

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About Best Western Plus RivieraAbout Best Western Plus Riviera

Location

This hotel is located in Menlo Park.

Facility

The hotel has a lift and features 37 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and a sauna.

Meals

A continental breakfast guarantees a great start to the day.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Best Western Plus Riviera Amenities at Best Western Plus Riviera

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

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      Conference Room

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      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

94

Very Good

85

Average

48

Poor

19

Terrible

27

Recent Reviews: 273

  • User:Terry R

    Trip type: Business

    Stay away from

    rating19 May 2026

    Front desk people not friendly or caring. Assigned us a room that wasn’t ready so we had to sit outside the room with our luggage and wait for room. Breakfast buffet was almost out of food when we went for breakfast and we weren’t late.Very noisy. Simply not worth the money.

  • User:Jujuheart

    Trip type: Business

    Close to Stanford

    rating26 Apr 2026

    I stayed here for 1 night. The rooms were renovated and up to date. It was close enough to the University since I was visiting my nephew. I thought it was a little out of the way so I would stay downtown next time but this location worked. Rooms were clean and they have water & ice machines which I always appreciate. Air unit for AC as well. You can hear the cars on the streets at times. Warm breakfast available in the am which was nice. Overall not bad.

  • User:Lupita D

    Trip type: Couples

    Nice cute hotel

    rating23 Mar 2026

    Nice, very clean hotel for a fair price.Also very nice staff specially Laura who helped us with a little issue we had.

  • User:LB663

    Trip type: Couples

    Good value plus a prime location

    rating20 Mar 2026

    While we had an issue while we stayed here, it was quickly addressed and rectified, which made our trip just that much more enjoyable. A very nice facility; a great place to stay! The manager is super friendly. Highly recommended for your next trip. The motel is a two block walk from a very large shopping center that has everything! Bookmark this Best Western for your next endeavor.

  • User:Claudia F

    Trip type: Family

    Budget friendly

    rating22 Dec 2025

    The rooms were clean and nice. Save your money and do not upgrade to the pool view as I did. First, pool view is reaching. Second, the sidewalk is currently under construction. General Manager, General Manager at Best Western Plus Riviera, responded to this review Dear Claudia,Thank you for taking the time to share your thoughts. We're glad you found our accommodations to be clean, well-appointed, and a good value overall. Your feedback about the pool view rooms and the exterior conditions is noted, as small details like these can make a big difference in our guests' experiences. We hope to welcome you back in the future for an even more satisfying stay.

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