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Comfort Suites Airport

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Comfort Suites Airport

locationSan Jose International Airport, San Jose - Silicon Valley - CA

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About Comfort Suites AirportAbout Comfort Suites Airport

Location

This San Jose hotel is conveniently located 3 km from Downtown and only 800 m from the Norman Y. Mineta San Jose International Airport. It is close to area points of interest, including the San Jose McEnery Convention Center, the Tech Museum of Innovation, Winchester Mystery House, Paramount's Great America amusement park (6 km away), Santa Clara University and San Jose State University. Visitors will enjoy shopping at the nearby Great Mall of the Bay. There is a wide variety of restaurants and cocktail lounges located in the surrounding area. Silicon Valley business centres are also nearby. There are bus stops and a light rail station in the immediate vicinity, and other nearby places of interest include the SAP Center at San Jose (3 km), Children's Discovery Museum and Santana Row (both 4 km).

Facility

The hotel has a lift and features 51 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a transfer service, an alarm call service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a stovetop, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Comfort Suites Airport Amenities at Comfort Suites Airport

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

  • Sport/Entertainment

    • -

      Gym

LocationLocation

Map preview

Around this property:

City Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

55

Very Good

80

Average

47

Poor

24

Terrible

37

Recent Reviews: 243

  • User:Peregonz

    Trip type: Solo travel

    No shuttle, otherwise OK

    rating11 Nov 2023

    I expect any Comfort Suites (or higher) level hotel with “Airport” in its name, and within a couple of miles of the airport, to have a courtesy shuttle. This one does not, which added the Lyft cost both ways to the cost of staying here. I knocked off a star because of this. Otherwise, a generally Comfort-quality stay - in other words, just fine, comfortable, no ugly surprises, also no superlative surprises. A perfectly good three-star stay. If you stay in the midrange Choice hotels often, you know what I’m talking about.

  • User:Anne Y

    Trip type: Couples

    Hotel/staff no problems. Not confident in safety/security.

    rating07 Oct 2023

    This rating was not easy to give. San Jose is not a place we felt “safe” in. We thought that by staying near the airport we would have a better comfort level. However, when we parked in the covered parking there seemed to be a worker sitting in the garage with headphones and was polite and said Hello, but we couldn’t tell if he was a security guard or employee on a break. Like I said, he was very polite so we didn’t put any thought into it. We checked in and the room was fairly clean. What really took us by surprise was the fact that we had checked in late at night so the next morning when we opened the curtains and found that there were homeless people living in the parking lot on the opposite side of where we were parked. Nothing against homeless but it isn’t good for them to be in the parking lot of a business. No complaints with the hotel staff. The hotel staff were very nice and polite. We likely would not stay there again due to not having confidence in our safety and/or security.

  • User:Stay59744332428

    Trip type: Business

    Lovely Place to be for work or personal travel

    rating03 Sept 2023

    Very Friendly Front desk! Sol the Manager was very professional.Housekeeping was so nice even if they speak very little English.It's taken over by new owner, I believe this place will be better. I heard it was one of the most recommended hotel couple years back.

  • User:petriedish57

    Trip type: Couples

    Quiet, Reasonable and Friendly Service

    rating02 May 2023

    After a long day in the airport, this hotel was close and convenient. The neighborhood looked shady for us country bumpkins, so I was grateful for the enclosed parking and entrance to the hotel from the off street parking. The front desk was accommodating. The room was quiet. No heavy scents. The breakfast was sufficient. Cooked eggs and sausage. Juice was out of order.

  • User:Tourist03026166228

    Trip type: Solo travel

    Done with Comfort.

    rating14 Mar 2023

    This is the second Comfort Suites where I made a reservation, but did not stay due to the condition of the property. They show pictures on their site indicating a Denny's Restaurant with an arrow pointing to the location. There is NO Denny's there! Also show pictures of their "Market" with soft drinks, snacks, etc. The only thing on the Market shelves was dust. As in completely bare! Hand sanitizer dispenser next to elevator empty.! Hallways a wreck. Lamp shades in room sitting on top of the bulbs, not attached to the lamp itself.

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