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Hotel De Anza

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Hotel De Anza

locationSan Jose Downtown, San Jose - Silicon Valley - CA

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About Hotel De AnzaAbout Hotel De Anza

Location

Located in San José, this family-friendly hotel has the perfect ambience for parents with children.

Facility

The hotel has a lift and features 101 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, a cash machine, a babysitting service, room service, a conference room and a banquet hall are available. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park.

Rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. A balcony or terrace is among the standard features of some rooms. Rooms have a double bed or a sofa bed. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.

Sport

Guests can enjoy a selection of sport and entertainment options. The outdoor pool complex is ideal for exercise and relaxation. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and aerobics. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a restaurant, a dining room and a bar.

Amenities at Hotel De Anza Amenities at Hotel De Anza

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

407

Very Good

237

Average

166

Poor

106

Terrible

100

Recent Reviews: 1016

  • User:Meghan R

    Trip type: Family

    Great location, poor everything else

    rating28 Mar 2026

    The location for this hotel and the convenient location to the SAP center was all that was great. The website did not inform guests of the closed restaurant. The rooms were dirty with stains on the carpet and mildew and mold in the bathroom. We never were informed that room service was every other day (even then they never showed up). The digital/text valet did not work correctly. I would not stay here again.

  • User:Dozier H

    Trip type: Friends getaway

    Hotel charged for prepaid room

    rating22 Mar 2026

    2-3 star hotel. Staff were nice. However, I prepaid for the room through Tripadvisor.We pre paid for three nights but checked out early to take a red eye back to Atlanta and avoid nation wide travel issues with the weather and TSA. Unfortunately the hotel charged us for 1-2 nights (I have no receipt, no communication, no idea why they charged me for a prepaid room). I have called and spoken with two people at the front desk since then over 3 days, both apologized there was no manager on site, both assured me the issue would be resolved asap, but still no credit for the incorrect charge, no communication. I rarely write any reviews, and almost never any negative reviews, but I have never had this happen with a hotel before, believe Tripadvisor should also know the hotel charged directly for a room already paid to Tripadvisor, and just want this resolved. Thank you for your attention to this matter.

  • User:Andy F

    Trip type: Solo travel

    Great Venue For A Wedding!

    rating15 Mar 2026

    Okay so I did not stay at this hotel as a guest, but I photographed a wedding there last night and it was amazing. Tia (I hope I spelled her name right) and the entire staff were on fire. The hotel recently renovated their first floor lounge and bigger event room, and the results were spectacular. Little details like the lighting and tile work, fountains, the choices of color and decor were clearly made by someone at the top of their game. The catering was perfect, great food and a professional staff. Well done everyone!

  • User:FellowTraveler827363

    Trip type: Business

    Old and dirty

    rating11 Feb 2026

    First I’ll address the best part of the review which is the location. This hotel is downtown and is close to restaurants, shops, etc. Now the downside: the hotel is very old and is in desperate need of a remodel. The bathroom was clean but I noticed there were little fleas or flies flying around the sink and the toilet ! I was a bit grossed out. The rug looked like it needed a deep cleaning. There wasn’t even a safe for our valuables so we had to carry our valuables around with us all day for 3 days. I know this hotel is rated 3.5 or 3 stars so I wasn’t expecting luxury…. but I still expected a clean room.

  • User:Isa P

    Trip type: Friends getaway

    Friendly Team, Horrible Beds

    rating28 Nov 2025

    The staff here are truly great—friendly, attentive, and welcoming throughout the stay. Unfortunately, the beds are horrible and incredibly uncomfortable, so be prepared to wake up with a backache. It really takes away from what could be a good experience. Also note that there is a $75 charge for pets, which isn’t always made clear ahead of time. Another thing to know: there is no on-site parking. You’ll need to park over by San Pedro Square and walk back, which isn’t too bad but still inconvenient. Overall, amazing staff but major issues with comfort and logistics.

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