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Hyatt Centric Mountain View

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Hyatt Centric Mountain View

locationPalo Alto, San Jose - Silicon Valley - CA

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About Hyatt Centric Mountain ViewAbout Hyatt Centric Mountain View

Location

This hotel is located in Mountain View.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, an alarm call service and a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.

Meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hyatt Centric Mountain View Amenities at Hyatt Centric Mountain View

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

210

Very Good

37

Average

33

Poor

22

Terrible

23

Recent Reviews: 325

  • User:AsiaSummer

    Trip type:

    Great facilities, just needs work on service.

    rating07 Jun 2026

    Facilities were great, but customer service needs work. It took 48 hours for someone to come and offer to clean our room (which was just too late - we were leaving early the next morning). Most of the front desk staff just weren't that friendly or inviting. General Manager, Marketing at Hyatt Centric Mountain View, responded to this review Dear AsiaSummer,I appreciate your feedback regarding the staff. Please accept my sincere apology that you felt you were not treated in a friendly and welcoming manner. That is different from how we want to present ourselves to our guests and your comments will be instrumental in the training and education of our team members. Thank you for staying with us and I hope you will consider coming back. Sincerely,Mark SGeneral Manager

  • User:aboladea609

    Trip type: Business

    Excellent Location

    rating01 May 2026

    Location was great and the staff were very friendly and helpful. Lots of restaurant nearby and most important was a Trader Joe's walking distance. General Manager, Marketing at Hyatt Centric Mountain View, responded to this review Dear aboladea609, Thank you for staying with us! It is excellent to know that our location was a significant factor in the enjoyment of your stay. We appreciate your business and the fact that you took the time to share your thoughts. Please come again soon!Best, Mark S.General Manager

  • User:Matthew T

    Trip type: Family

    New hotel, nice area, super friendly staff

    rating17 Apr 2026

    I really liked this hotel. It’s a new hotel in a new residential area of Mountain View called The Village. I loved the area, it felt super safe at night. Lots of restaurants, stores and supermarkets etc. The hotel was super clean, well appointed with a friendly staff. On check-in, the front desk staff were super efficient, friendly and good ambassadors for the hotel. They provided good recommendations for restaurants nearby, so very happy with their service. The hotel rooms were very clean, good bedding, stylish touches like wide plank floors, nice marble etc in bathrooms, under-bed lighting that comes on automatically at night when you jump out of bed. I would definitely stay at this hotel again upon my next visit to the area. General Manager, Marketing at Hyatt Centric Mountain View, responded to this review Dear Matthew T,We are absolutely delighted to learn that you had a wonderful stay! Thank you for your kind words about our pristine rooms, prime location, and, most importantly, our dedicated staff. Our team is committed to delivering exceptional experiences, and I will certainly pass along your generous feedback. We truly appreciate you taking the time to share your thoughts with us! Your intention to return means a lot to us, and we can't wait to host you again soon!Best,Mark S.General Manager

  • User:elizabeth534

    Trip type: Business

    Stylish hotel in great location

    rating27 Mar 2026

    Very comfortable and chic hotel. I loved the pool area. Staff in the cafe were very friendly. Lots of great places within walking distance. Easy parking in the garage. General Manager, Marketing at Hyatt Centric Mountain View, responded to this review Dear elizabeth534, Thank you sincerely for your thoughtful review. It warms our hearts to know that you appreciated our modern accommodations, welcoming service, and convenient location. It was truly a pleasure to host you, and we hope to become your favorite place to stay whenever you visit Mountain View. Your comfort and satisfaction are our top priorities, and we can’t wait to welcome you back!Best, Mark S.General Manager

  • User:Wendy G

    Trip type: Business

    Perfect Location and amazing room

    rating14 Feb 2026

    The hotel’s location is ideal—just a short walk to several nearby restaurants, which made everything very convenient. My room was fantastic, and I was pleasantly surprised to be upgraded to a suite without even asking.One of the main reasons I consistently choose Hyatt is the quality of their beds. No matter the property, the comfort is reliably the same. The bed was incredibly comfortable with crisp, luxurious linens—I truly slept like a baby. The room was also very quiet, with no outside noise, and I was able to work without any interruptions.I only had breakfast at the restaurant. It was good—not extraordinary—but it was included in my rate, which I appreciated. The staff were warm and welcoming at both check-in and in the restaurant.I would absolutely stay here again and look forward to returning. General Manager, Marketing at Hyatt Centric Mountain View, responded to this review Dear Wendy G,It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon.Best,Mark SGeneral Manager

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