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Hyatt Place San Jose Airport

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Hyatt Place San Jose Airport

locationSan Jose International Airport, San Jose - Silicon Valley - CA

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About Hyatt Place San Jose AirportAbout Hyatt Place San Jose Airport

Location

This hotel warmly welcomes guests in San José.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a cash machine and a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a transfer service, a laundry service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.

Amenities at Hyatt Place San Jose Airport Amenities at Hyatt Place San Jose Airport

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

    • -

      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

194

Very Good

55

Average

31

Poor

31

Terrible

38

Recent Reviews: 349

  • User:Krzysztof K

    Trip type: Business

    unauthorized double charge

    rating15 Jun 2026

    I am deeply disappointed with the customer service at Hyatt Place San Jose Airport because the hotel failed to respond to multiple attempts to resolve an unauthorized double charge, leaving the issue unresolved for over three weeks.I stayed at the hotel from May 25 to May 28, 2026. The reservation was made and full payed in advance through Booking.com by my employer. On the day of checkout (May 28, 2026), I noticed that my bank account had been charged for stay: USD 628.39 without my knowledge. They must have used my bank details when I was requested to pay deposit for the stay on the day of check in.Despite several attempts to contact the hotel directly over email and through their online contact forms, I did not receive any response. My employer also submitted two requests through Booking.com, which was used to make the reservation. These requests also remained unanswered until now, and the double charge was not returned.My deposit was refunded only on June 13, after intervention through Booking.com, although it should normally have been returned within five business days. However, the issue of the double charge remains unresolved.This experience has been very disappointing, especially because there was no clear communication or support from the hotel. Based on other reviews, I now see that similar situations appear to happen quite frequently. For this reason, I would to caution other guests from considering staying in this hotel.

  • User:Catherine Y

    Trip type:

    Clean. Great for business and family travelers

    rating14 Jun 2026

    The service quality remain constantly. Staff are friendly and helpful. Room is clean with no odor. The breakfast has a good variety and clean dining area.

  • User:Lauren R

    Trip type:

    What you would expect and more

    rating10 Jun 2026

    Stayed two days (one on either side of a convention offsite). It was everything I expected from a Hyatt and more. Partner property staff even helped me to find a box to carry conference materials home in for my flight. Super friendly and helpful!

  • User:Scenic51142120809

    Trip type:

    5 stars

    rating08 Jun 2026

    Rooms were clean. Breakfast was above and beyond. Bar was stocked. Front desk was very accommodating. Would recommend for anyone.

  • User:Boobeeboy

    Trip type: Couples

    Nice, Quiet, and Convenient

    rating07 Jun 2026

    Hyatt Place San Jose Airport is in a quiet location, and only 5 minutes by car to the airport. The staff is efficient. Breakfast was included in our booking, and the offerings were the typical American breakfast: eggs, sausage, pancakes, coffee, juices, etc. Our room is large with a King bed and a Sofa bed, with plenty of space to move around and set up our luggage. Our room was clean and the bed comfortable. Bathroom was spacious, a good-sized sink with decent counter top to set up our personal toiletries, and decent amount of towel bars and hooks. Water pressure in the shower was good, and a rubber mat provided so as not to slip on the wet shower stall. Overall, we enjoyed our stay at this hotel and would stay here again.

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