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Sonesta San Jose Milpitas

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Sonesta San Jose Milpitas

locationMilpitas, San Jose - Silicon Valley - CA

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About Sonesta San Jose MilpitasAbout Sonesta San Jose Milpitas

Location

This hotel is situated in the business area with many restaurants and shopping centres within walking distance and near the Valley Light Rail service. Guests will also find many points of interest and further shopping centres and restaurants just a few kilometres away. The centre of Milpitas is 5 km away, the California's Great America Theme Park is 6 km and it is 8 km to the bars of downtown San Jose. Santa Cruz, San Francisco and the Pacific Ocean are an hour's drive from the establishment.

Facility

18 junior suites, 2 suites, 149 single rooms and 285 double rooms are located on 12 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has 304 non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols on the terrace invite guests to relax and unwind. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym, a spa, a sauna and a solarium.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Sonesta San Jose Milpitas Amenities at Sonesta San Jose Milpitas

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Diving

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      Golf

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      Gym

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      Jacuzzi

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      Jet Skiing

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

147

Very Good

166

Average

91

Poor

31

Terrible

22

Recent Reviews: 457

  • User:62HTS

    Trip type: Couples

    What a find!

    rating04 May 2026

    We stayed at the hotel while visiting our son in San Jose. We can't say enough GREAT things about our stay! Our room was great- and large, including a table and an extra comfy chair and ottoman. The breakfast buffet offered tasty, plentiful, fresh, and delicious food. There were also a lot of common space.We enjoyed drinks at the restaurant. Maria, our bartender on Monday, was the best! She was friendly and funny. Maria made you feel as though we were long-time friends.We found the location central, the hotel well-maintained, and the staff accommodating.Looking forward to our next stay!

  • User:Juan I

    Trip type: Family

    Okay!

    rating07 Jan 2026

    Hotel and Rooms are very clean. Staff is really nice and professional. The only complaint and it's a big complaint, is regarding the misleading description regarding the shuttle service and the $19 parking fee. The main reason I booked at this hotel knowing they charge $19 parking fee is because of the free shuttle service which I consider a trade off since they charge a parking fee. The description states 5 mile radius from hotel which per description includes Levi Stadium, but at check in I was advised shuttle service was only for airport which is not made clear anywhere on hotel description. Had that been made clear I might not have booked there knowing other hotels don't charge for parking and have similar pricing and distance to the stadium. Please update shuttle description so future customers can make an informed decision when booking at this hotel.

  • User:Alvaro R

    Trip type: Business

    Poor customer service

    rating16 Dec 2025

    My personal experience was not good.They just clean the room once for my 5 days stayed.The invoice they give me its wrong with inaccurate and duplicated charges, when I ask to fix they told me they will but never come back with the correct invoiceI’ll never try to stay there

  • User:Duc H

    Trip type: Family

    Good hotel good location walkable Asian food

    rating19 Nov 2025

    Very convenient location, walkable with Asian supermarket and Asian food. Hotel provided good service and the staff very very helpful and friendly.

  • User:Katherine K

    Trip type: Family

    Terrible, save your money and stay elsewhere

    rating05 Nov 2025

    1/10 would NEVER stay again, solely due to the service we received. The front desk staff are incredibly rude and the manager is the worst. Save your money and stay at the other Sonesta down the street, or better yet the Element nearby- the staff there are hospitable and kind, and the hotel is clean and modern.

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